Job Description

Dietician

May 21, 2026

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Dietitian
DEPARTMENT: Food Services
RESPONSIBLE TO: Director of Environmental and Food Services

Scope of Position:

Reporting to the Director of Environmental and Food Services, the Dietitian is responsible and accountable to provide competent, safe, and ethical professional practice to the residents of the RK. The Dietitian will develop, coordinate and evaluate nutritional services for the Home.

As an employee of the RK MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision, Core Values, and our philosophy of Resident Centered Care, the Dietitian serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient, and confidential manner.

Key Responsibilities:

Understands that the Resident and family are central to all departmental activities, services, and decisions.
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Core Values, and philosophy of resident-centered care of the RK MacDonald Nursing Home, and professional Standards of Practice and Code of Ethics.
Oversees the appropriate food purchasing, ordering, and inventory control. Monthly food costs are discussed as necessary with the Director.
Leads and oversees the implementation, education, and training of new Food Service software system, DiningRD into the RK.
Acts as a liaison between residents, Nursing, and the Food Services Department to best meet the resident’s diet / meal needs. Informs Food Services, Nursing, and Recreation Departments of changes as they occur.
Updates resident diet profile sheets, diet lists, diet counts in the kitchen.
Establishes regular, soft, and puree menus to ensure that residents receive a nutritionally adequate diet based on Canada’s Food Guide and best practice guidelines for Long-Term Care.
Completes dysphagia assessments and provides education to staff as needed on texture modified diets.
Establishes therapeutic, texture modified, and Individual Meal Plan (IMP) menus which correspond with the regular menu so that special diets are available to residents as their diagnosis warrants.
Works with cooks and Director on recipe development based on resident feedback and overall production capabilities of Food Services.
Performs initial nutrition assessment on all new admissions within two weeks of admission.
Attends resident care conferences bi-annually (or as they occur) that includes completing a nutrition assessment and making recommendations pertinent to the resident’s nutritional well-being.
Recommends oral nutritional supplementation to residents as required.
Manages tube feeds and tube feed supplies for the home.
Participates in various committees and meetings according to personal interests and / or the home’s needs. Examples include: Co Chair -Wellness Committee, Medical Advisory, Resident Council, Accreditation, Palliative Care, Wound Care, etc.
Conduct basic nutrition in-services for staff in relation to special diets, feeding techniques, and hydration.
Participates in personal professional development.
Assist in Policies and Procedures that pertain to nutrition care, food safety and resident dining practices.
Responsible for the provision of nutrition care as advised by the principles of “Best Practice for Food, Nutrition, and Dining Services in Long-Term care.”
Be familiar with the following R.K. manuals; Fire & Emergency Plans, Departmental Policies and Procedures, WHMIS, Occupational Health and Safety, and other programs in place.
Participates in annual online and onsite in-servicing for WHMIS, Fire and Safety, and Protection of Persons in Care Act, safe lifting and transfer, PHIA, and hand washing.
Maintains certification of Food Handling Course, Department of Agriculture and Fisheries (certification is valid for 5 years).

Required Education:

Bachelor’s Degree in Food and Nutrition from a recognized University.
Completion of Dietetic Internship approved by Dietitians of Canada.
Member of Nova Scotia Regulator of Dietetics or eligible for membership.

Required Experience:

Previous experience in a long-term care facility preferred.
Familiarity with food service operation and equipment would be an asset.
Competence in using computers, Excel, Microsoft.

Additional Skills & Abilities Required:

Excellent written and verbal communication skills.
Familiarity with software charting systems an asset (ie., Point Click Care, Momentum).

Working Conditions:

Atmosphere may at times be warm and noisy.

Therapeutic Recreation Programmer

Dec 30, 2025

POSITION: Therapeutic Recreation Programmer
DEPARTMENT: Recreation
RESPONSIBLE TO: Director of Recreation, Spiritual, & Volunteers

As a member of the Recreation Team, the Recreation Programmer provides Recreation programs and opportunities for the Residents, which allows for their engagement in their own Home, their R.K. Community, and maintain contact with the larger community. Reporting to the Director of Recreation, Spiritual, and Volunteers, the programmer is responsible for the delivery of recreation programming services of the department as well as assisting with the delivery of Spiritual services. The essential functional areas of responsibility include providing Recreation/Leisure/Spiritual programming and leading, encouraging, and supporting Residents, staff, and Volunteers in the delivery of these programs and opportunities utilizing their strengths and expertise. As an employee of the R.K. MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the Residents – creating an alive and vibrant community based on meaningful relationships. In keeping, with our Mission, Vision, & Values and our philosophy of Resident Centered Care, the Recreation Programmer as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient, and confidential manner.

Key Responsibilities:

Provide Recreation services, programs, and opportunities for the Residents, which allows for engagement with their own Home, their R.K. Community, and maintain contact with the larger Community.

To plan, schedule, and facilitate group recreation programming in coordination with Director/Team based on an understanding of the Resident needs and abilities and the available resources from the Home and the community in a professional manner.
To assist with development of the recreational assessment and plan for each Resident which will be completed upon admission, is included in the interdisciplinary plan of care, and is updated as the Resident’s individual needs change.
To plan, implement, schedule, and evaluate Recreation program with an understanding of the Resident’s needs and abilities and utilizing available resources from the home and the community.
To set up, transport (if necessary), supervise, and facilitate scheduled programs.
To organize work in a time effective manner to complete all required elements of program planning.
To facilitate opportunities for community interaction, intergenerational programs and relationships, cultural exposure, and more.
To motivate Residents to grow and improve their own health through Recreation programs and activities that involve some challenge, excitement, rewards, choices, concentration, and pure fun.
To ensure that the Standards of Practice for Recreation as a Therapy and Service (2006) is used as a basis for the delivery of recreation and leisure services.
Assist with developing annual and long-term goals and objectives for the department.
Promote positive relationships with all the departments and with the local community.
Participate in Recreation Staff meetings and contributes toward periodic reviews of program effectiveness.
To provide education, encouragement, promotion, and support for the residents in their independent leisure pursuits.
To collect, monitor, and document program participation daily in any program and make periodic reports to the Director. And, actively evaluate resident 1^stvoice participation in programming for data collection.
To inform the Director of departmental needs in relation to personnel, space, equipment, and supplies.
Co-operates with other staff, volunteers, and Residents to promote effective communication within the facility. Supporting an interdisciplinary team approach.
Serves on committees as Directed by Administration. Understands that the Resident and family are central to all departmental activities, services, and decisions.
To provide leadership, to set up, prepare, assist in the delivery of Spiritual programming and services in coordination with Director and religious leaders.

Assist with the Volunteer Program and provide a positive experience for both the Resident and the Volunteer.

Provide leadership and mentorship for Volunteers.
Assist with training, support, and recognition of Volunteers.
Direct orientation, work facilitation, clear communication, and supportive supervision of volunteers and/or student placements provided in order to enhance the quality of lives of the Residents and the Recreation programming.

Knowledge and Skills

The NSRPH (Nova Scotia Recreation Professionals in Health) Standards of Practice. Program planning, adaptation, leadership, and communication techniques.
Annual WHMIS & Fire Safety In-Service & are familiar with the Emergency Plan Manual & Policy and Procedures.
Proven excellence in facilitation skills.
Proven leadership skills.
Proven time management skills.

Educational Qualifications

2 year Diploma in Therapeutic Recreation or the equivalent to NSRPH classification for Programmer II
Regular & consistent attendance is essential.

Experience required

Minimum of 3 years recent experience in a Long-Term Care and/or Community setting.
Proven leadership ability, excellent communication skills, and facilitation skills.

Knowledge and Skills

Ability to foster, demonstrate and maintain good public relations with Residents, families, visitors, and Volunteers.
Ability to develop and maintain positive working relationships with co-workers and other members of the health care team.
Ability to work independently and complete assigned work.
Excellent time management skills.
Excellent interpersonal communication skills.
Must be physically able to perform all aspects of the work.
Annual WHMIS and Fire Safety In-Service and familiar with the Emergency Plan Manual and Policy and Procedures.
Evening & week-end hours are required.

Please note: This is not a job listing, this is a job description. For current opportunities click here.

General Worker (Maintenance)

Oct 2, 2025

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: General Worker (Maintenance)
DEPARTMENT: Environmental Services
RESPONSIBLE TO: Director of Environmental & Food Services

Scope of Position:

Reporting to the Director of Environmental & Food Services, the Maintenance Worker provides the general maintenance and repair for the facility. As an employee of the RK MacDonald Nursing Home, they have a responsibility to be involved in providing a stimulating environment for the residents.

We are committed to upholding the Human Rights of all RK MacDonald employees, including the right of all people to enjoy a physically and psychologically safe work environment; the right of all people to just and favorable terms of employment; and the right of all people to be respected and valued for their differences with equitable opportunities and outcomes in an inclusive environment where all can thrive.

In keeping with our Mission, Vision and Values, and our philosophy of Resident Centered Care, the Maintenance Worker serves as a positive role model; as a partner in the provision of care and support of our residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions And Responsibilities:

Understand that the Residents / Families are central to all departmental activities, services and decisions.
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Core Values and our Philosophy of Resident Centered Care of the RK MacDonald Nursing Home.
To promote and maintain the safety of Residents, staff and visitors as a strategic priority for the home at all times.
Work as a team with other departments in the Home.
Attend monthly Departmental meetings and serve on other committees as required.
Assist in orientation of new staff.
Ability to organize and complete assigned workloads.
Work under constant interruptions in daily work routines.
Knowledge & practice of the safe use and care of all department equipment as per established procedure.
Report necessary home / equipment repairs to Department Manager or Supervisor.
Assist Director or Supervisor in evaluating new equipment and chemical products.
Attend and participate in education in-service, workshops, seminars, etc.
Complete assigned duties that pertain to the successful completion of a yearly Preventive Maintenance Program.
Maintains all systems and auxiliary equipment such as boilers, generators, motors, ventilation, oxygen, hot water tanks, etc. thru Preventative Maintenance Program.
Perform carpentry duties as deemed necessary by the Director and use of equipment; i.e., table saw, skill saw.
Perform work around walk-in freezers and fridges in the building.
Ability to hook up resident’s phone lines and cable in rooms.
Complete all necessary repairs and follow up as assigned by Director or Supervisor through written repair/hazard requisitions, supply requisitions, or replacement parts for equipment as needed.
Ability to perform various plumbing duties such as pipe replacement, valve replacement, toilet and sink replacement, replacing drain lines, etc.
Keep walkways clear from litter/debris, snow, etc. (R.K. & Ant. Manor).
Transport Lab work to St. Martha’s Regional Hospital and provide other transportation and pickup services as requested with Nursing Home vehicle.
Conduct or assist with Fire Drills / Mock Exercises of Emergency Codes as per Director’s request.
Paint areas of the home upon request.
Current certification in Transportation of Dangerous Goods, and NCVI.
Maintains storage in shed and resident storage.
Set up and store outdoor furniture.
Snow removal and salt maintenance in all areas for the R.K. & Antigonish Manor via shovel (manual) and facility tractor.
On call for maintenance through use of cell phone
Familiar with Departmental Policy and Procedure Manual.
Access or attend required in-service training for staff provided on-site & via on-line Surge Learning tool provided by the RK.
Keep Fire Protection Maintenance Log up to date.
Perform other related duties as requested by the Director or Supervisor.

Education, Training, And Experience:

Must have a valid Nova Scotia Driver’s License.

Good physical health, ability to work independently and with others, ability to follow verbal and written instructions, ability to learn the operation of equipment, ability to perform repetitive tasks, and ability to work in a warm congested area, ability to operate and run computerized maintenance monitoring system (Honeywell). Must be willing to be on call for maintenance issues after hours. Grade 12 Education.

Work Experience / Training :

Experience in some of the following trades; plumbing, carpentry, painting, boiler maintenance, refrigeration, electronics, and phone and cable hook up with a recognized employer. Any certificates in these areas considered an asset. Minimum 2-5 years’ experience in a large building complex required.

Occupational Therapist

Dec 11, 2024

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Occupational Therapist
DEPARTMENT: Walking Stick Rehabilitation
RESPONSIBLE TO: Director, Rehabilitation Services

Scope of Practice

Reporting to the Director of Clinical Services, the Occupational Therapist is responsible for encouraging growth through the provision of programs and services to residents according to established standards and administrative policies. This will involve promotion of health and optimal occupational performance; prevention of disability; assessing resident’s needs, and planning, implementing, evaluating and documenting a plan of care. Occupational Therapists work as part of a multi-disciplinary team. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with the philosophy of RK MacDonald Nursing Home and the established policies and procedures of RK MacDonald Nursing Home, all services provided are in accordance with residents’ personal choice and preferences with the aim of achieving excellence in the care and well-being. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Occupational Therapist, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities

Professional Accountability

Carries out assessment, plan implementation, plan evaluation and education in accordance with RK policies and procedures, the Occupational Therapy Code of Ethics, the National Occupational Therapy competency requirements, and the Occupational Therapy Act of Nova Scotia.
Conducts self within legal/ethical/professional obligations and requirements.
Performs beyond entry level competencies and within medical directives and delegated medical functions as approved for the practice setting as per the the National Occupational Therapy competency requirements, and the Occupational Therapy Act of Nova Scotia.
Works as a champion of person-centered care.
Respects the individuality, autonomy and confidentiality of the resident and ensures the resident is treated respectfully and uses a resident-centered approach involving shared decision making and responsibility with the resident and Substitute Decision Maker.
Demonstrates professional integrity and a commitment to the well-being of all residents.
Engages in professional development and lifelong learning activities.
Orientation of new employees and mentoring / preceptors new and existing employees as appropriate.
Acts as a mentor / preceptor for student clinical internships.

Communication and Collaboration

Establishes and maintains effective communication with residents, relevant others and professional colleagues.
Maintains an accurate account of care given through clear, concise, written and verbal communication and evaluates, communicates and documents resident response to care in a timely manner.
Develops and maintains information systems to ensure appropriate access to accurate, objective, relevant information about the resident and general occupational therapy services.
Collaborates, partners, and communicates with the individual, family, and external service providers when there is a difference between the care plan and the wants, needs and abilities of the resident.
Demonstrates effective collaboration and inter-professional teamwork by consulting and sharing information with other health professionals, family and community organizations in a timely manner, provided resident consent is obtained where required, to ensure comprehensive, safe service delivery.
Facilitate admission planning and transitions across the health care continuum, ensuring the resident’s needs are met in appropriate setting.
Participation in staff meetings or working group meetings.
Participation in and /or leadership of program planning, research, continuous quality improvement initiatives, committees, staff education, safety initiatives, and accreditation as requested.
Demonstrates effective verbal and non-verbal communication abilities to prevent adverse events.
Communicates effectively in special high-risk situations to ensure the safety of residents.

Assessment / Treatment / Education

Participates in screening and prioritizing referrals to Occupational Therapy to determine the individual’s need for Occupational Therapy Services as required. Identifies the resident, based on each unique situation, and identifies the resident’s support system (e.g., family, significant others, caregivers, community, etc.).
Consults with the resident on options for service; explains and obtains resident consent. Services at the RK include:

- Seating prescription – assessment and maintenance
- Assessment and provision of Individual Specialized Equipment
- Administration of the Red Cross Specialized Equipment
- Dysphagia Assessment
- Pressure Management – Wound care
- Activities of Daily Living Assessment
- Administration of wheelchair safety audits and maintenance
- Administration of specialized mattress program
- Assessment and provision of slings for ceiling / hoyer lifts
- Transfer Code and Mobility Assessments
- Mental Health and Behavioural Assessments
- Provide clinical education to occupational therapy student interns
- Provides annual Safe Lifting and Transferring In-services for staff

Selects an appropriate theoretical approach to address the resident’s occupational performance issues.
Advocates with resident to establish positive first contact, consults on options for service; educates and collaborates to establish/remind resident of previous signing and document consent.
Engages with resident to build rapport and the relationship, clarify values, organize a schedule and places to meet for assessment.
Collaborates with resident to identify priorities for assessment and possible expected outcomes.
Collaborates with members of the healthcare team and resident to collect, validate and expand assessment data i.e. Falls Committee
Documents and communicates pertinent information in a timely and concise manner.
Monitors, through assessment data, the ongoing status of the resident.
Recognizes changes in occupational performance and engagement, functional abilities, and health care needs and adjusts the care plan accordingly.

Planning

Engages the resident in the goal setting process to identify the resident’s priorities.
Engages in critical thinking, analyzes and interprets assessment data for the resident, his/her support system and the health care team to identify the resident’s occupational performance issues, strengths and weaknesses.
Re-evaluates and adjusts theoretical approach (es) as necessary to fit with the resident’s Occupational Performance Issues (OPIs).
Through collaboration with the resident, develops the plan of care based on the analysis of assessment findings, chosen theoretical approaches, clinical best practices, and the resident’s vision for his/her life opportunities.
Initiates planning and establishes short- and long-term goals, expected outcomes, a plan of care, and a discharge plan.
Applies knowledge of pertinent Occupational Therapy and related healthcare research and evidence to care planning; uses current knowledge to justify plan of care.
Integrates interdisciplinary and multiagency factors into the care plan.
Negotiates and communicates with the resident, his/her support system, the health care team, and service providers when there is a difference between the care plan and the wants, needs and strengths of the resident.

Implementation

Engages the resident in treatment (either individual or group) by providing interventions with an aim to maximize occupational functioning and minimize barriers that impede occupational engagement. Implementation of the plan involves promotion of safety, choice, and risk engagement.
Interventions may occur in resident’s usual environment and may include one or more of the following: remediation, adaptation, compensation, prevention, health promotion, or education. Interventions typically target the person, occupation, and environment collectively as these elements are inter-related.
Teach and coach residents and families in a flexible and creative manner using accurate and consistent information, which may include the development of educational materials.
Plans for timely completion of occupational therapy intervention and follow-up, as required, to meet resident’s needs.
Delegates appropriate tasks / activities to a Rehabilitation Assistant, rehabilitation aide, or other members of the health care team.
Co-supervises Rehabilitation Assistants, and Rehabilitation Aides.

Evaluation

Evaluates, communicates, and documents expected and unexpected responses to care, to the resident, his/her support system, and the health care team. Evaluates and monitors broad outcomes including healthy living, and reducing hospitalization.
In collaboration with the resident, his/her support system and the health care team monitors resident’s response to interventions and modifies/grades treatments and care plans, as indicated.
Discusses observations with and makes recommendations to interdisciplinary team and leaders to influence program development/evaluation.
Maintains an accurate account of care given through clear, concise, written and verbal communication and evaluates, communicates and documents resident response to care.
Continuously engages in critical thinking, and evaluates plan of care and makes revisions to plan as necessary in consultation and collaboration with other members of the health care team, resident, his/her support system.
Consults, collaborates, advocates, educates and engages the resident to optimize services.
Protects resident and family confidentiality, privacy and creates an overall environment that is safe and secure.
Terminates Occupational Therapy Services in agreement with clinical best practices, and/or when maximal therapeutic outcomes / functional gains are achieved.

Other Related Duties

Other duties as assigned by the Director of Clinical Services.
Safe Work Practices / Responsibilities

The R.K MacDonald Occupational Health and Safety Home Policy establishes employee expectations for working safely. To achieve these expectations employees at all levels of the organization must adhere to Core Values of Safety and Safety Responsibilities listed below:

Commit to working safely.
Adhere to Safety Rules.
Conduct Inspections.
Conduct JTA`S & Develop SWPs.
Adhere to SOPs & SWPs.
Report Incidents / Hazards.
Wear PPE.
Apply their training.

Inter-Professional Competencies

Describes one’s roles and responsibilities and scope of practice clearly to other professionals / residents / family members.
Describes overlapping aspects of own professional knowledge and skills with other health professionals and paraprofessionals.
Recognizes and respects the role, responsibilities and competence of other professions / paraprofessionals in relation to one’s own.
Demonstrates respect and trust to ensure that collaborative relationships are fostered.
Practices within own scope of practice, code of ethics, standards and/or clinical guidelines while working within a collaborative person-centered relationship.
Works with others to assess, plan, provide and review care to maximize health outcomes for individual residents.
Gathers assessment data from all health professionals/paraprofessionals / residents / family involved in care.
Demonstrates effective sharing of information and exchanging of ideas.
Integrates information from each health professional / paraprofessional / resident / family to develop common resident-centered goals.
Participates effectively and appropriately in an inter-professional health care team to optimize resident safety.

POSITION SPECIFICATIONS

Minimum Formal Education

Education preparation accepted by the College of Occupational Therapists of Nova Scotia for Registration with the Nova Scotia College of Occupational Therapists.

Certification / Registration / Designation

Eligible for registration with the College of Occupational Therapists of Nova Scotia.
Eligible for membership with the Nova Scotia Society of Occupational Therapists and the Canadian Association of Occupational Therapists.

Special Knowledge and Skills

Thorough knowledge of Occupational Therapy practice, with an interest in program development and evaluation skills
Demonstrated accountability and responsibility.
Strong resident focus and ability to build solid resident relationships.
Demonstrated collaboration and teamwork skills with the resident at the centre.
Commitment to continuous improvement and innovation.
Demonstrated leadership abilities.
Demonstrated planning, organization, and time management skills.
Commitment to promoting a culture that supports safety, ethical practices and organizational health.
Demonstrated good attendance in current and past employment.
Exemplary work history as demonstrated in current and past employment.
Computer skills (e.g., statistics input, word processing, email, etc.).
Physical capabilities to perform the duties of the position.
Occupational Therapy is a diverse profession and additional courses/education/ or training in many specialized areas of practice may be required, e.g., stroke rehabilitation, seating, splinting, mental health services, etc.
Experience with the Red Cross Specialize Equipment Program
Experiences managing Responsive Behaviors or willingness to learn

Judgement and Initiative

Identifies the need for and coordinates occupational therapy services to maintain and enhance the occupational performance and engagement of the resident.
Continuously engages in critical thinking, and evaluates plan of care and makes revisions to plan as necessary in consultation and collaboration with the resident, his/her support system and other members of the health care team.
Articulates rationale for decisions that are based on clinical best practice, current theory and research
Intervenes when standards of practice are violated or not upheld.
Refers to appropriate professionals for issues beyond the profession’s scope of practice and the individual’s personal competence.
Seeks direction or assistance from other health care professionals as required.

Type and Level of Supervision Exercised

Delegates appropriate tasks/ activities to a Rehabilitation Assistant, rehabilitation aide, or other members of the health care team.
Supervision of Occupational therapy assistants, rehabilitation assistants, and occupational therapy aides.
Acts as a mentor / preceptor for students.

Key Relationships:

Engages with resident to build rapport and the relationship, clarify values, organize a schedule and places to meet for assessment..
Collaborates with resident to identify priorities for assessment and possible expected outcomes.
Collaborates and communicates effectively with resident, his/her support system, team member(s) and internal/external resources to implement and coordinate plan of care/services.
Collaborates and works consultatively with team members, all levels of management, and other departments and agencies both internal and external to the organization.
Engages with Professional Associations.
Act as a Communicator, to promote of the profession of Occupational Therapy, and the concepts of occupational performance, occupational functioning and occupational engagement.

Physical Demand

Physical capabilities to perform the duties of the position including working in awkward positions; sitting; stretching/reaching; on feet, standing/walking; pulling/pushing; lifting more than 40 lbs.; transferring residents; crouching; and manual dexterity.

Mental and Visual Demand

These include but are not limited to:

Active listening / counselling / interviewing
Clinical reasoning and critical thinking
Observation
Providing training / instruction to patients / students / families / caregivers
Report Writing / documentation
Data entry / computer use
Health Record review
Making presentations
Driving

Working Environment and Unavoidable Hazards

Work is inside in resident’s rooms and Occupational Therapy spaces.

Safety (Resident, Worker, & Workplace)

Demonstrate good stewardship in the identification, reporting & mitigation of unsafe Acts or conditions.

Contribute to a culture of resident safety.
Work in teams for resident safety.
Communicate effectively for resident safety.
Manage safety risks.
Optimize human and environmental factors.
Recognize, respond to and disclose adverse events.

Professional Qualification / Education / Experience

Minimum of 3 years recent experience in a Long Term Care setting and/or Community with emphasis on adaptive equipment [Red Cross Specialized Equipment Program] and responsive behaviors
Bachelor of Science Degree in Occupational Therapy or Masters of Science in Occupational Therapy Entry Level, from an accredited University.
Registered member of the College of Occupational Therapists of Nova Scotia.
Safety certification such as BCLS, CPR, WHIMIS, CPI
Ability to work independently with minimal supervision.
Ability to organize, develop and initiate ideas and programs.
Commitment to working in an interdisciplinary approach.
Demonstrate good communication skills, verbally and in writing.
Demonstrated physical ability to perform the duties of the position.
Good Attendance and Work Record.
Alzheimer and Related Dementia course.
Criminal Records check – including Vulnerable Sector Search.

Accounting Clerk

May 15, 2024

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Accounting Clerk
DEPARTMENT: Finance
RESPONSIBLE TO: Director of Finance

Reporting to the Director of Finance, the Accounting Clerk supports the functions of the Finance Department. As an employee of the RK Mac Donald Nursing Home Corporation every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Accounting Clerk serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
Accounts Payable Functions & responsibilities

- If not submitted, obtain invoices from departments
- Match invoices from vendors packing slips
- Once packing slips have been matched, verifies pricing. If incorrect, follow up with signing person
- Verifies financial information (math) on invoices
- Record each vendor’s number for submission to ACC/PAC system
- Enter invoice into ACC/PAC
- Record total amount for G/L as well as recoverable tax
- Issues manual cheque as needed
- When issuing manual cheques recoverable tax will need to be manually calculated and manually entered into ACC/PAC

Payroll function & responsibilities
- Maintenance accurate ledger of employees in QHR system (new employees, terminations etc.) to QHR
- Responsible to enter employee changes into payroll system (position, rate, dept etc.)
- Meet with new employees to ensure the Employee Contract / Notification of Employment pertaining to payroll is accurate and complete (i.e., void cheque, HCN)
- Time card verification
- Process payroll
- Generate pay statements
- Process EFT
- Required to place all pay stubs in a sealed envelope and distribute to departments prior to 10 am on bi-weekly payday
- Issues Records of Employment
- Bi-weekly, provide Director of Finance with spreadsheet detailing recent changes in employee status including new hires, employees off work, position changes & return to work
Pension/Benefits – in conjunction with Human Resources
- Ensure benefits deductions in payroll are reconciled with monthly benefits/pension payables
- Assist Human Resources to manage eligibility and application for benefits & pension enrollment for new employees Facilitate requested changes to benefit coverage, including upon termination and provides information package / meeting with employees contemplating retirement in the absence of Human Resources (i.e., back up role., vacation coverage, etc.).
WCB Claims
- File online WCB Claim Forms (based on Incident Report) and confirm salary/earnings as required via Online WCB Portal.
Deposit
- Balance operating cash with receipt book
- Prepare and conduct bank deposits as needed
- Manage cash flow for petty cash (Issue petty cash cheque, cash & replenish)
- Balance safe keeping cask
- Obtain cheque from accounts receivable, cash to replenish safe keeping level
Membership on RK committees as designated.
In the absence of the Resident Accounts Clerk:

- Provides assistance with Accounts receivable
- Issues safe keeping monies to residents
- Receipt monies coming into operation
- Issue safe keeping cheques
- Meet with new families regarding financial matters

Education Required, Training and Experience

Graduate from a recognized Business College or Administrative Assistant program with experience in basic accounting and payroll, or willingness to complete education within a determined time frame that includes courses in basic accounting and book keeping or payroll.
Experience with accounting and payroll software considered an asset.

Job related Skills & Competencies:

Working knowledge of Microsoft Office: Word, Excel, etc. & Outlook
Ability to communicate effectively with residents, visitors, and staff.
Ability to work appropriately and efficiently with minimal supervision.
Ability to maintain confidential integrity around confidential information.
Ability to provide accuracy and detail in work performance.
Ability to use appropriate and effective judgment.
Ability to apply mathematical concepts to problem solving situations.

Director of Finance

May 15, 2024

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Director of Finance
DEPARTMENT: Finance
RESPONSIBLE TO: CEO

As a member of the Senior Leadership Team, the Director of Finance provides the day-to-day financial services providing a vital link between the finance department, its staff, the leadership team and the Board of Directors. Reporting to the CEO, the Director of Finance must bring management experience with extensive finance and accounting knowledge with the ability to make data driven decisions.

In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Director of Financial Services, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

Effectively oversee the facility budget
- Flag any significant variances and ensure that these variances are brought to the attention of the CEO and Directors in managing variances.
- Create policies that enable each department to work in the most organized way
- Develop and monitor objectives for the financial department.
- Allocate funds accordingly to ensure each department can function at an optimal pace.
- Determine realistic goals and establish financial controls to maintain maximum productivity.
- Manage and oversee all financial operations of the organization.
- Ensure the conservation of the assets of the Home by planning, developing, implementing, managing, evaluating and monitoring financial policies and procedures, accounting systems and internal and external reporting and analytical systems.
- Maintain the financial records of the RK MacDonald Nursing Home in accordance with Generally Accepted Accounting Principles (GAAP) including reconciliation of the Protected Envelope Budgets.
- Prepare and assist as required in the required annual audit.
- Ensure the timely and accurate recording of all financial and statistical transactions including bank reconciliation as well as providing supervision of Accounts Payable and Accounts Receivable, and trust accounts.
- Provide monthly financial statement for the Department Directors and Board of Directors.
- Ensure that accounting decisions are in the best interest of the Board and, in particular, its financial operations, by being fully aware of the home’s accounting requirements.
- Working with CEO and Department Directors to analyze budget approvals from DOHW against budget requested.
- Assist in development of home’s business planning process including preparation of an annual budget.
- Assist all other Directors and HR & Education Coordinators in explaining budget variances and methods of expenditure reductions in areas of deficit.
- Process the Home’s requests for funding to the Foundation upon approval from SL & Board. Maintains budget/ledger report of such transactions for CEO, Directors and Foundation review.
- Coordinate submission of data and/or payments to various external agencies such as NSHEPP, Benefits, WCB, CRA, Stats Canada, DOHW, licensing and insurance, etc.
- Coordinate submission of Nursing Strategy, Leadership and Education Premiums, etc. for recoveries.
- EFT (Electronic Funds Transfer) with updates to Occupancy and Revenue Journals.
- Process the EFT for payments to Resident accounts and Staff Benefits.
- Accurate maintenance of data into Acc Pac with monthly reports to Directors.
- Payroll transfer functions with Accounting Clerk.
- Annual Vacation Level and Salary review for input into payroll and Benefits.
- Generation of annual T4 for all employees.
- Oversees Contracts and Rental agreements.

Coordinate the provision of Finance Department services that are Resident centered and that support and reflect the Mission, Vision and Core Values of the RK Mac Donald Nursing Home

- Develop, implement and annually review departmental policies and procedures.
- Develop annual departmental goals and objectives that support the strategic plan.
- As per licensing review and update departmental job descriptions every 4 years or when revisions are necessary.

Effectively manage the human services within the Finance department

- Manages staff performance on a daily basis and performs annual performance reviews on Finance Dept staff.
- Coaches, mentors and empowers staff.
- Conducts monthly Finance Departmental meetings.
- Approves Finance Department LOA and vacation requests.
- Utilizes progressive discipline process when warranted and upon consultation with HR and or CEO, up to and including dismissal.

Effectively oversees the budget for Hiring, Orientation and Education.

- Ensure the orientation and ongoing education of Finance Department staff Ensures all Finance Dept staff attend annual mandatory education.
- Maintains an ongoing relationship with the HR Department in consultation as finances relate to Contract Letters of hire, i.e., rate of pay & terms, Union Contracts, Benefits, Pension, Education.
- Works with Department Leaders, HR & Education Coordinators to identify Departmental specific needs and keeps them updated on funding opportunities or cuts including development and continuing education and other budgetary needs.

Accountable for the safety and risk management of the financial department

- Identify potential departmental risks and implement strategies to minimize risk
- Participate as a leader in the JOHS and Risk Management programs

Communication – through personal behavior and interactions, demonstrates a humanistic, affiliative approach to relationships

- Within department, with other team members and union representatives
- In all interactions within and while representing the facility
- With all Residents and families and staff

Continuous Quality Initiatives
- Ensure that the independent accounting systems, policies and procedures meet the requirements of the board and government by adhering to CHA/MIS and CICA standards and guidelines and principles.
- Ensure the efficient operations of the accounting branch through the organization of the work, delegation, setting standards, reviewing operations, conducting meetings, general observations, and implementing the concepts and visions of the quality management program.
- Establishes and directs systems for measuring and improving quality of departmental services.
- Encourages use of best practices.

Participates in Committees/ad hoc teams as required
- Lead or member on committees

Other duties as required

- Liaison role with external IT services.

Leadership Roles

- Active participant on the Leadership Team
- Demonstrates integration of Mission, Vision and Values into practice
- Active participant in Strategic Planning process
- Commitment to excellence and moving the organization forward

Safe Work Practices/Responsibilities

The R.K MacDonald Occupational Health and Safety policy establishes employee expectations for working safely. To achieve these expectations employees at all levels of the organization must adhere to Core Values of Safety and the Safety Responsibilities listed below:

Demonstrate leadership commitment to safety.
Communicate hazards and controls.
Conduct inspections & investigations.
Provide Training / Communicate / Lead / Coach.
Provide necessary tools / equipment / PPE.
Monitor Compliance to SOPs & SWPs.

Leadership Competencies Required

Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
Managing Others as demonstrated by the ability to work with others to coach and mentor them to develop their capabilities
Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
Initiative to identify what needs to be done and take action before being asked or the situation requires it
Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
Self Confidence
Stress management
Personal Credibility
Flexibility

Position Specific Competencies, Skills & Abilities

Sound knowledge of financial management concepts and systems.
Ability to effectively use personal computers, including word processing and spreadsheet programs.
Ability to think creatively, develop policies, terms of reference, implementation plans and result evaluations to continually improve operations.

Educational Qualifications

Undergraduate degree in Bachelor of Business Administration with Accounting
Secured or in the process of securing Chartered Professional Accountant designation

Experience Required

Minimum of three years financial management experience at the senior level, preferably in health care.

Rehabilitation Assistant

Apr 8, 2024

POSITION: Rehabilitation Assistant
DEPARTMENT: Walking Stick Rehabilitation Services
RESPONSIBLE TO: Director Rehabilitation/Clinical Services

The Rehab Assistant is responsible for implementing rehabilitative strategies for improving residents’ quality of life through the provision of prescribed therapeutic programs, related documentation and communication. All services provided are in accordance with residents’ personal choice and preferences with the aim of achieving excellence in the care and well-being of those living in the RK MacDonald community. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Rehab Assistant, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Functions And Responsibilities

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
Assists the PT / OT with the assessment of residents to obtain data necessary for treatment planning and implementation.
Assists in transfer and walking code assessment and posting
Provides supervision to residents utilizing Walking Stick or Front Porch accessing:
exercise equipment
paraffin wax
hot packs,
ice packs
massage table
TENS units
Administers treatment plans (exercise class, Front Porch and Walking Stick programs) , as prescribed by the PT / OT with resident’s consent and direction, respecting personal choice and preference including goals and methods to achieve identified goals.
Co-ordinates treatment plan with residents, and care team, involving family as necessary.
Monitor resident’s response to interventions and notifies PT / OT of changes in clinical presentation
Maintenance and cleaning of Red Cross equipment prior to returning to Red Cross
Transports residents to and from the Walking Stick / Front Porch area
Participants in monthly safety audit of the Walking Stick and Front Porch
Participates in safety audits – wheelchairs, mattresses, slings, transfer and mobility codes, roho cushions, mat alarms and rolators
Tracking and maintenance of Red Cross Specialized Equipment
Administers staff and student Resident Safe Lifting, Handling and Transfer In-services
Seeks out, attends and participates in personal and professional education programs.
Works to create a culture of safety for all
Provides verbal encouragement and support to any resident to maintain independence,
Supports interventions designed by other members of the interdisciplinary team
Documents result of resident’s treatment according to approved format
Checks and cleans equipment, maintains treatment sand storage areas, orders necessary supplies
Conducts group exercise classes weekly tailored to meet resident needs

Educational Qualifications

Graduation from a recognized Community College Rehabilitation Assistant Program or recognized OTA or PTA College program
Basic Medical Terminology
Has or willingness to obtain safety programs such as WHMIS and CPR

Experience required

Minimum of 3 years recent experience in a Long Term Care and/or Community setting

Skills or Competencies

Ability to foster, demonstrate and maintain good public relations with residents, families, visitors, and the public.
Ability to develop and maintain positive working relationships with coworkers and other members of the health care team.
Ability to work independently and complete assigned work
Excellent interpersonal communication skills.
Must be physically able to perform all aspects of the work.

Other Duties

Other related duties as assigned

Approved by: Director Rehab/Clinical Services

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Executive Administrative Assistant

Apr 8, 2024

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Executive Administrative Assistant
DEPARTMENT: Administration
RESPONSIBLE TO: CEO

The Executive Administrative Assistant manages the Front (Main) Office and is the primary point of contact for everyone entering the Home. In keeping with the Resident Centered Philosophy of Care, the Executive Administrative Assistant, as a partner in the provision of care and support of our Residents, represents the Home in a positive, professional, efficient, and confident manner, and serves as a primary source of relative information for all the people this position serves.

The primary purpose of this position is to provide a high standard of quality, professional, confidential, administrative support to the Board of Directors, the CEO, members of the Senior Leadership Team, staff, Secretary/Treasurer of Foundation Board, residents, families and all external visitors and supporting agencies of the Home. This position requires excellence in office and organizational skills (both analytical and problem solving) to ensure the efficiency of the office and an ability to maintain absolute confidentiality, sound judgment, and professionalism when dealing with sensitive issues associated with the day-day operations of this Long Term Care Home.

Key Responsibilities:

Administrative and Clerical Support

Communicates with assigned Senior Leaders (CEO, HR, and Director of Recreation) as required to coordinate and prioritize tasks or assignments, to meet deadlines, and to plan future administrative support needs.
Keeps assigned Leaders up to date on changes/ things that affect their departments and anticipates and plans for upcoming events.
Schedules appointments, books meetings/& rooms, catering, and other events as needed or anticipates by utilizing Microsoft outlook other processes in place.
Prepares, types, modifies and inputs data in various documents using Microsoft office, including: memos, letters, minutes, agendas, forms, spread sheets, brochures, licensing documents, mail merges, minutes, inventory etc.
Prepares meeting materials
Welcomes and directing visitors, assists residents, answers all incoming phone calls and demonstrates good judgement in the immediately redirecting to voice mail or have the call responded to immediately.
Coordinates registration and travel arrangements upon request.
Runs errands as needed.
Coordinates travel and meeting arrangements, arranges catering as required in the coordination of special events i.e. Board meetings, social teas, tours of home, poll stations (elections), sleeping areas for storms, etc.
Receives and distributes the Home’s and the Resident’s mail as per guideline, ensures security confidentiality of incoming faxes and circulates, maintains a current Resident Room list Directory, and maintains and assists staff on the equipment in the front office: photocopier, fax, laminating machine, shredder, postage machine and arranges special mail delivery i.e. Purolator requests.
Provides clerical support for the R.K. Board., photocopying, typing of letters, policies, minutes, coordinates meetings ensuring quorum, records minutes, coordinates and prepares materials for all meetings, Regular or Annual, and ensures signage of approved minutes and proper historical storage of all Board Correspondence. Provides support to the Foundation Board, by booking meeting rooms, assist with photocopying, direct donators, and handles and redirects Foundation mail.
Applies for renewals and posts for external licences i.e., Hairdressing Salon, Liquor Permit, Kitchen, Elevators, Accreditation, Licensing, etc.
Responds to the Senior Care Van Booking Line. Coordinates pick up and transfer with clients and drivers and maintains information for billing purposes.
Receives and processes sealed tenders for any projects requiring tender bids.
Supports Directors of Clinical and Environmental & Food Services n the absence of Office Administrative Assistant undertaking some general administrative and clerical support tasks that are necessary prior to the return of the OAA.

Office Supplies

Maintains, dispenses, and orders office supplies and equipment requests for all Departments through online, phone or in-store pick up.
Prepares report for year-end inventory for office supplies and typing of reports for other Depts.

New resident Admissions

Chair of Admissions Team
Assists with admission of a new Resident, provides tours of the home to family and resident, meets them upon arrival of home, ensures the Admission Checklist is circulated and completed and creates the EMO cards.
Circulates a Notification of change form to all Departments, and Pharmacy for admissions and transfers/ discharges.

Committee Participation

Fire & Disaster Planning-. Performs administrative duties as such: coordinates members for meeting, scribes minutes, types agenda and minutes, updates manuals, call back lists, etc. Responds to the Fire Panel Alarm, when activated when in office and performs duties as outlined in the Emergency Plan Manual

Family Council – Provides an Administrative connection on Family Council and attends meetings upon invitation. Arranges meeting room and snacks for its members.

File Storage and Retention

Maintains a paper and electronic file system for Resident and Administration files or documents. Ensures confidentiality in maintaining a record storage room for all departments by receiving, storing, and ensures secure confidential destruction of all records as per Record Storage Policy.

Business Telephone System (Home)

Maintains the business telephone system by updating the system to reflex changes such as: changing or adding a name or extension #, reset a phone for new voice mail setup. Thus, updates and circulate extension lists for the home, updates the website and the automated attendant tree to reflex the same in the phone system.

Home Keys Security

Maintains all “house keys” by updating the Key Index and ensures security by following a sign in and out system of all keys.

Other Duties

Flexible positive team member that assists in other Departments of the Home as needed.
Participates in the care and support of Residents as time permits, i.e. sitting or escorting residents to activities or appointments.
Participates on other internal/external committees as designated and performs other duties as required.

Skills &Competencies:

Proven capacity to manage sensitive information with the highest degree of integrity, professionalism and confidentiality.
Demonstrated exemplary interpersonal and communication (oral, written telephone) skills.
Demonstrated ability to clearly write, speak and interact professionally required.
Demonstrated ability to work with all levels of Management and Staff, Residents, and families and have good interaction with Business and Community relations.
Demonstrated competence to work with minimal supervision.
Demonstrated proficiency in composing professional communications, i.e., letters, emails, memos for internal or external use.
Demonstrated expertise in the MS Office suite of programs, the Internet and email.
Confirmed excellence in ability to prioritize projects, work, and manage the unexpected.
Proven effective and efficient organizational abilities, using self-direction and sound judgement to prioritize workload and to coordinate multiple and competing task demands and deadlines.
Demonstrated proficiency to work in a fast-paced environment with strong attention to detail.

Educational Qualification:

Graduate from a recognized Administrative Assistant/Office Administration program.

Experience Required:

- Minimum of 2 years’ experience in a Senior Administrative Assistant position.

Care Services Administrative Assistant

Apr 8, 2024

POSITION: Care Services Administrative Assistant
DEPARTMENT: Nursing/Environmental/ Food Services (Payroll Purpose “Nursing Dept.)
RESPONSIBLE TO: Directors of Clinical & Environmental & Food Services

The Office Administrative Assistant provides clerical support primarily to the Director and Assistant of Clinical Services, and Director of Environmental & Food Services and at times may be called upon for assistance by other members of the Senior Leadership team for support. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Office Administrative Assistant serves as a positive role model; as a partner in the provision of care and support of our residents, and represents the home in a positive, professional, efficient and confidential manner.

This position requires excellence in office and organizational skills (both analytical and problem solving) to ensure the efficiency of the office and an ability to maintain absolute confidentiality, sound judgment, and professionalism when dealing with sensitive issues associated with the day-day operations of this Long Term Care Home.

Key Responsibilities

1. Administrative and Clerical Support

Communicates with assigned Senior Leaders as required to coordinate and prioritize tasks or assignments, to meet deadlines, and to plan future administrative support needs.
Keeps assigned Leaders up to date on changes/ things that affect their departments and anticipates and plans for upcoming events.
Schedules appointments, books meetings/& rooms, catering, and other events as needed or anticipates by utilizing Microsoft outlook or other processes in place.
Prepares, modifies and inputs data in various documents using Microsoft office, including: memos, letters, minutes, agendas, forms, spread sheets, etc.
Prepares meeting materials.
Assists with the procurement and purchasing of supplies and equipment for the Nursing and Environmental and Food Services Departments following purchasing protocol with necessary quotes and approval of funds.
Coordinates Registration and Travel arrangements upon request.
Run errands as needed.
Maintains electronic and hard copy filing systems and follows policy when it comes to shredding and storage of files.
Provides general administrative clerical support including copying, scanning, faxing, mailing, revisions, and distributing documents.
Reviews outgoing material for completeness, dates and signatures.
Track departmental forms such as purchase orders, supply requisitions.
Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
Supports the Front Administrative Office in the absence of the Executive Administrative Assistant in assuming general day to day functions such as: answering the Home Business phone, directing visitors, CARE VAN and requests and drivers, copying, supplies, keys, and other administrative tasks that are necessary prior to the return of EAA.
Provides passwords for WIFI to staff.
Performs other duties as required.

2.Environment/Dietary Support

Inputs approved scheduling requests, prepares, prints and circulates the monthly schedules approved by the Director.
Inputs bi-weekly scheduling changes, runs verification reports and once signed & approved by Director, forwards report to Finance for processing.
In conjunction with either the Director, Dietitian or cooks assists in placing weekly food supply orders via online or phone.

3. Nursing Support

Coordinates new Admission Care Conferences with family and care team.
Coordinates & labels Blood Requisitions in the Ward clerks.
Notifies Placement Office (DOHW) of vacant resident bed and distributes potential new admission packages to Director or Designate.
Schedules and notifies resident/family and all care partners for semi-annual multi-disciplinary care conferences.
In the absence of Nursing Scheduler or Ward Clerk inputs biweekly changes in Dept. schedules and runs verification reports for payroll with signed approval from Director of Clinical Services or designate.
CQI data entry i.e. event reports, falls, SERT team report.
Coordinates Student Clinical placements.
Coordinates Med Reviews (bi annually).
Maintains Wandering Guard Program i.e. ordering supplies, updates list.
Coordinates and processes funding requests for Residents with DOHW (i.e. custodial or special needs).
Coordinates Annual Influenza Immunizations for residents and staff with Supervising RN.

4.Internal/external committee participation

Occupational Health and Safety (JOSH)
Resident Council
Participates on other committees as required
Supports resident care as time permits, i.e. sitting with resident, escorting them to activities, etc.

Skills and Competencies

Proven capacity to manage sensitive information with the highest degree of integrity, professionalism and confidentiality.
Demonstrated exemplary interpersonal and communication (verbal, written) skills.
Demonstrated ability to clearly write, speak and interact professionally required.
Demonstrated ability to work with all levels of Management and Staff, Residents, and families and have good interaction with Business and Community relations.
Demonstrated competence to work with minimal supervision.
Demonstrated proficiency in composing professional communications, i.e., letters, emails, memos for internal or external use.
Demonstrated expertise in the MS Office suite of programs, i.e. Word, Data Base management, Presentation, Outlook (email) and internet
Confirmed excellence in ability to prioritize projects and work and manage the unexpected.
Proven effective and efficient organizational abilities, using self-direction and sound judgement to prioritize workload and to coordinate multiple and competing task demands and deadlines.
Demonstrated proficiency to work in a fast paced environment with strong attention to detail.
Ability to deal with internal and external customers in a tactful and courteous manner.
Ability to devise or adopt office procedures to changing organizational needs.
Ability to organize and coordinate functions and tasks, with frequent interruptions.
Ability to establish and maintain effective working relationships internally and externally.
Well-organized and self-directed.
Ability both to take initiative and follow-through.

Educational Qualifications

Graduate from a recognized Administrative Assistant/Office Administration Program.

Experience Required

Experience in a health care setting preferred

Approved by: CEO for/Director of Clinical & Environmental & Food Services

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Resident’s Clerk

Apr 8, 2024

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Resident’s Clerk
DEPARTMENT: Finance
RESPONSIBLE TO: Director of Finance

Reporting to the Director of Finance, the Resident’s Clerk provides a liaison service between families/residents and the billing and government funding procedures associated with long term care. The Resident’s Clerk provides on-site Resident Trust Account management services to the residents of the RK Mac Donald Nursing Home as well as the financial preparation of invoices, billings, and recording of recoveries associated with Resident accounts. The Resident’s clerk also provides financial support for billings associated with provision of services to the Antigonish Manor. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Resident’s Clerk serves as a positive role model; as a partner in the provision of care and support of our Residents; and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
Accounts receivable
- Prepare and mail Daily Accommodation Charge billings including recovery of all optional services paid through the Resident Trust account.
- Tracking all admissions, discharges and deaths.
- Prepare and mail invoices for contractual services provided to the Antigonish Manor
- Prepare all respite billings.
- Prepare all Veterans Affairs Canada billings for Blue Cross payment.
- Prepare an Resident telephone recovery invoice.
- Prepare EFT spreadsheet for the Residents and Enriched Housing tenants who pay through monthly withdrawal from their bank accounts.
- Receipt all money coming in to operating and safekeeping for Residents through various sources such as Resident Daily Accommodation Charge billings, OAS, CPP, Pensions, VAC, GST, etc.
- Receipt all money coming in to operating for the Home such as Dietary recovery, WCB, Rental Income, Benefits, Eden, Rebates, Enriched Housing, Custodial etc.
- Track outstanding receivables and follow up on outstanding invoices.

- - Enter invoices for all new policy and respite Residents from the Revenue Journal
  - Code the receipt book and post to the appropriate accounts.
  - Long Term Care Reconciliation reports for DOHW

Resident Trust Account Management
- Distribute cash to Residents as requested.
- Assisting Residents with personal spending, if requested (ie ordering flowers, meals etc)
- Handle various resident payables for services such as Hair care, Care-van, Lawton’s Foot care, life insurance, ambulance and telephone,
- Manage PUA for grand parented residents and MRI for new policy residents.
- Post and balance safekeeping trust ledgers. Receipt the CPP, OAS cheques and distribute HST cheques.

New Resident Admission
- Meet with all new families of Residents prior to admission and explains the billing procedure
- Set up Lawton’s charge account for each Resident
- Complete EFT form by obtaining the banking information required,
- Other forms as necessary such as Consent to Release Tax Payer Information
- Notify (by fax) Lawton’s, EHS, and Department of Health and Wellness with required admission information
- Relay information collected during discussion to appropriate sources

Petty Cash
- Manages distribution of Petty Cash

Other Financial Supports for Residents
- Income Tax Receipt Preparation for Families of Residents that request them.
- Other duties as requested such as preparation of Custodial billings.
- Notify MSI if someone under 65 is admitted so they can be enrolled in the under 65 Pharmacare Program.
- Manage cigarette and NSLC purchases.
- If Consent to Release Tax Payer Information is not signed, manage collection of Notice of Assessments and forward to DHW for reassessment
- Assist families in applying for EHS Ambulance Assistance Fee Program
- Maintain all residents’ phone numbers and coordinate with Maintenance for hookups and disconnects.
- Communicate with Aliant as necessary for addition of services and any issues that Maintenance cannot repair.
Membership on committees as designated.
Other clerical duties as assigned.

Education Required, Training and Experience

Graduate from a recognized College business or administrative assistant program that included courses in basic accounting or book keeping

Job related Skills & Competencies:

Working knowledge of Micro Soft Word and Excel required
Ability to communicate effectively with residents, visitors, and staff.
Ability to work appropriately and efficiently with minimal supervision.
Ability to maintain confidential integrity around confidential information.
Ability to provide accuracy and detail in work performance.
Ability to use appropriate and effective judgment
Ability to apply mathematical concepts to problem solving situations.