Job Description

General Worker (Housekeeping)

General Worker (Housekeeping)

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: General Worker (Housekeeping)
DEPARTMENT: Environmental Services
RESPONSIBLE TO: Director of Environmental & Food Services

Reporting to the Director of Environmental Services, the General Worker provides general housekeeping services to maintain a clean, sanitary, comfortable and tidy environment for the Home.  As an employee of the RK Mac Donald Nursing Home he/she has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the General Worker serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities

  1. Understands that the Resident and family are central to all departmental activities, services and decisions
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
  3. To promote and maintain the safety of Residents, staff, and visitors as a strategic priority for the home at all times.
  4. Work as a team with other departments in the Home.
  5. Attend monthly Department meetings and serve on other committees as required.
  6. Assist in training of new staff.
  7. Ability to organize and complete assigned workloads.
  8. Work under constant interruptions in daily work routines.
  9. Knowledge of the safe use of all department equipment.
  10. Report necessary repairs to Director of ES or Supervisor.
  11. Assist Director or Supervisor in evaluating new equipment and chemical products.
  12. Attend and participate in education in-services, workshops, seminars, etc.
  13. Participates with multidisciplinary meetings for residents in their working unit.
  14. General cleaning of specific areas such as Resident rooms, washrooms, common areas i.e., dining rooms, hallways and offices.
  15. Dry and damp mop floors and vacuum carpets.
  16. Wash and dust beds, furnishings, utensils, and equipment as per established procedures.
  17. Waste collection in all areas of home or Manor.
  18. Clean elevators, doors, walls, and floors.
  19. Houseclean all rooms and do high dusting with use of a ladder.
  20. Knowledge of how to operate all housekeeping equipment, i.e., auto scrubber, side-to-side, and other related equipment.
  21. Replenish supplies in the work area on a weekly basis.
  22. Keep janitor closets clean and tidy.
  23. Use proper care when using all department equipment and keep clean.
  24. When a Resident is deceased or discharged – responsible to pack and label all of the Residents’ belongings for family pick up. The room is given a final cleaning in preparation for a new admission.
  25. Deliver all Residents personal clothing daily
  26. Cleans isolation rooms as per guidelines.
  27. Familiar with Department Policy and Procedure Manual.
  28. Annual Update of required education in services via Surge and on site, i.e. WHMIS, Emergency Plan (Fire), etc.
  29. Perform other related duties as required by the Director or Supervisor.
  30. Assist in the transportation or removal of furniture or equipment as necessary.
  31. Keep walkways clean from litter, snow, etc. (R.K. & Manor).
  32. Transport laundry and Lab work to St. Martha’s Hospital twice daily and provide other transportation and pickup services as requested with Nursing Home vehicle.

Education, Training, and Experience

Good physical health (physical stamina and mobility including ability to reach, kneel and bend; ability to lift, push and pull required load (usually about 30lbs)

Ability to work independently and with others, ability to follow verbal and written instructions, ability to learn the operation of equipment, ability to perform repetitive tasks.

Grade 12 Education, experience in housekeeping or laundry preferred, but not required.

 

Key Competencies

  • attention to detail
  • customer focus
  • reliability
  • listening skills
  • adaptability
  • planning and organizing
  • team work
  • integrity
  • honesty
  • high energy levels
General Worker (Housekeeping)

Director of Recreation, Spiritual, & Volunteers

POSITION: Director of Recreation, Spiritual, & Volunteers
DEPARTMENT: Recreation, Spiritual, & Volunteers
RESPONSIBLE TO: CEO

As a member of the Leadership Team, the Director of Recreation, Spiritual, & Volunteer Services provides the day to day management of the Recreation, Spiritual, & Volunteer services operation and its personnel and provides a vital link between the department, its personnel, and the leadership team. Reporting to the CEO, the Director of Recreation, Spiritual, & Volunteer Services is responsible for the overall management and delivery of services of the department. The essential functional areas of responsibility include providing Recreation/Leisure, Spiritual, and Volunteer Programming opportunities for the Residents, leading, encouraging, and supporting staff and volunteers in the delivery of these programs and opportunities utilizing their strengths and expertise. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Director of Recreation, Spiritual, & Volunteer Services, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

Effectively manage the Recreation, Spiritual, & Volunteer Services departmental budget ensuring that the annual budget is not exceeded.

  • Monthly review and analysis of financial data
  • Identify and investigate variances and implement corrective actions
  • Oversee completion of departmental payroll
  • Purchasing of departmental supplies

Coordinate the provision of Recreation, Spiritual, & Volunteer departmental services that are Resident centered and that support and reflect the Mission, Vision and Values of the RK Mac Donald Nursing Home.

  • Provide Recreation/Leisure/Spiritual, & Volunteer programs and opportunities for the Residents which allows for engagement with their own Home, their R.K. Community, and maintain contact with the larger community.
  • The Director develops, updates departmental policies and procedures respecting the Philosophy of Care of the Home.
  • Develops annual and long-term goals and objectives for the department.
  •  Promote positive relationships with all the departments and with the local community.
  • Maintains a co-operative team approach within the department and with other Departments in the organization.
  • Assists with maintaining and updating Resident profiles.
  • Assists the Recreation Programmers with the Programming where possible.
  • Participates in Multi-Disciplinary conferences for the Residents in the absence of the Recreation Programmers.
  • Participates in Resident/Management Meetings when necessary.
  • Co-ordinates the Volunteer Program including the selection, screening, placement, orientation, training, support, and recognition of Volunteers.
  • Develops programs and organize Volunteers to enhance the programs offered to the Residents.
  • Represents the Home by attending necessary meetings, seminars, and professional associations that are relevant to Recreation and Volunteerism.
  • Responsible for equipment utilized by the Recreation Department.
  • Actively research and explore new programming options to meet the needs of the Residents.
  • Develops, reviews and updates departmental job descriptions on an annual basis
  • Participation and membership in Nova Scotia Recreation Professionals in Health Association.

Effectively manage the human services within the Recreation, Spiritual, & Volunteer department

  • Lead, encourage, and support staff in the delivery of Recreation/Leisure, Spiritual, & Volunteer programs.
  • Interviewing and hiring of new departmental staff.
  • Coordination, orientation, and training of departmental staff.
  • Supervise and review performance of all departmental staff.
  • Scheduling of staff to reflect the programming needs and priorities of the Residents.
  • Plan, conduct, and participate in departmental meetings.
  • Responsible for the development of job descriptions for recreation staff.
  • Assignment of departmental staff duties and scheduling.
  • Assume responsibilities for student placements.
  • Coaching, mentoring and empowering staff

Direct the Volunteer program and provide a positive experience for both the Resident and the Volunteers.

  • Selection, screening, placement, training, support, and recognition of Volunteers.
    Provided to enhance Programming.

Support Spiritual Care Staff serving the spiritual and religious needs of the Residents in this Home, their families, and the staff, with respect for their faith traditions and the dignity of their persons.

Ensure the orientation and ongoing education of departmental staff including development and continuing education.

  • Promote staff engagement in professional development and lifelong learning activities.
  • Ensure all staff participate in safety training

Accountable for the Safety and risk management of the Recreation, Spiritual, & Volunteer department

Communication:

  • Through personal behaviour and interactions, will consistently demonstrate a humanistic, affiliative approach to relationships.
  • In all interactions, within and while representing the facility.
  • With all Residents & families.
  • While establishing and maintaining co-operative working relationships.

Continuous Quality Initiatives

  • Actively research and explore new programming options to meet the needs of the residents.
  • Ensure ongoing, active development, and involvement in the Home’s CQI initiatives.
  • Maintains visibility through the facility including walkabouts to gain feedback from staff, residents, and families to assist Leaders in identifying the culture and well-being of the Home.

Participates in Committees/teams as required

  • Responsible to attend Senior Leadership Meetings and other committee meetings as appointed by the CEO.

Leadership Role

  • Active participant on leadership team
    Demonstrates integration of Mission, Vision & Values into practice
  • Participates in annual strategic planning and review

Leadership Competencies Required

  • Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
  • Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
  • Managing Others as demonstrated by the ability to work with others to coach and mentor them to develop their capabilities
  • Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
  • Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
  • Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
  • Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
  • Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
  • Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
  • Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
  • Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
  • Initiative to identify what needs to be done and take action before being asked or the situation requires it
  • Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
  •  Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
  •  Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
  • Self Confidence
  • Stress management
  •  Personal Credibility
  • Flexibility

Departmental Competencies & Skills:

  • Ability to work as a member of a team as well as ability to work independently
  • Excellent computer skills in Microsoft Windows, Word, QHR & Microsoft Publisher
  • Organizational skills
  • Excellent communication skills
  • Supervisory Skills

Educational Qualifications

  • Baccalaureate Degree in the Social Sciences or Recreation

Experience required:

  • 3-5 years Senior Management experience in the health care/geriatric field.

Approved by: CEO

Please note: This is not a job listing, this is a job description. For current opportunities click here.

General Worker (Housekeeping)

Custodial Care

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Custodial Care
DEPARTMENT: Nursing
RESPONSIBLE TO: RN – Charge Nurse, RN/LPN, DOC

Scope of Position: The Custodial Care Attendant assists in providing non-nursing observation and supervision. They assist in the creation of a safe environment for residents. As an employee of the RK Mac Donald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Custodial Care Attendant serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities

  1. To provide safe non-nursing supervision as directed by the Charge Nurse or RN/LPN supervisor
  2. Assisting to settle, redirect assigned resident to and from their own room and between care areas

Skills & Competencies

  1. Capable of managing stressful situations
  2. Ability to foster relationships
  3. Develops and maintains positive working relationships with families and all members of the care team
  4. Ability to handle physically demanding work
  5. Demonstrated excellence in communication skills
  6. Demonstrated excellence in interpersonal skills
  7. Ability to work shift work
  8. Maintains confidentiality

Major Job Functions

  1. Report to the Charge Nurse or RN/LPN supervisor at the beginning and end of your shift
  2. Receives resident specific direction from Nursing staff
  3. Stay with resident at all times. Breaks are to be arranged with the Nursing staff
  4. Offer companionship, physical assistance and continual observation aimed at maintaining safety and preventing injury
  5. Does not provide, participate in, or discuss any direct care related to the resident. Family discussion and/or conversations related to condition or care of the resident are to be redirected to the assigned care provider (CCA or LPN) or Charge Nurse
  6. Provides observation/supervision to their assigned resident only and completes hourly check form
  7. Receive consent from Nursing staff prior to leaving the unit with the resident.
  8. Communicate resident behaviors &/or concerns regularly with Nursing staff
  9. Under the direction of the Charge Nurse or RN/LPN supervisor follows RK MacDonald policies and procedures in relation to the resident’s care plan.
  10. Any documentation related to the resident will only be done on specific instructions of the Charge Nurse or RN/LPN supervisor.
  11. No personal &/or family notes are to be recorded at any time

Education Required

  1. Ability to read and write at grade 10 level
  2. Training/experience caring for persons with dementia &/or challenging behaviors would be an asset
  3. Training in personal safety techniques and basic principles of behavior management would be an asset
General Worker (Housekeeping)

Licensed Practical Nurse (LPN)

POSITION: Licensed Practical Nurse (LPN)
DEPARTMENT: Nursing
RESPONSIBLE TO: RN-Charge Nurse and Director of Clinical Services

Under the direction and supervision of the Supervising RN, the LPN the provides resident focused, holistic care, within an interdisciplinary team consistent with the Mission, Vision, Values and philosophy of care of the RK Mac Donald Nursing Home. Within the LPN Scope of Practice, the LPN is accountable for the coordination and delivery of quality nursing and personal care on the care team. Through the use of the nursing process, therapeutic relationships, and collaboration, the LPN delivers, oversees, and participates in the planning, implementation, evaluation, and modification of resident care to medically stable and predictable residents. Every employee of the RK Mac Donald Nursing Home has a responsibility to be involved in providing a stimulating environment for the residents and to serve as a positive role model; as a partner in the provision of care and support of our Residents, and to represent the home in a positive, professional, efficient and confidential manner.

Key Responsibilities

To deliver Safe, Competent Personal Care: Responsible to deliver resident focused care within the full scope of practice of an LPN, in a home-like environment respecting the individuality and dignity of each resident and family

  • Performs the responsibilities of the position within the legislative and regulatory standards set out by the College of Licensed Practical Nurses of Nova Scotia
  • Demonstrates a clear understanding that this facility is the Home of our Residents and we have been honored with the privilege of being invited to participate in the delivery of care to meet their needs
  • Demonstrates a clear understanding of the recognition of the vulnerability of the resident and their family as they entrust themselves to our care
  • Required to be are aware of, participate in the development of and follow the Registered Nurse developed plan of care for each resident
  • Provides basic assessments and treatments, personal care and medication administration to ensure the physical, psychological, social and spiritual needs of each resident are met
  • Utilizes therapeutic communication by establishing a working relationship with residents / families and coworkers for the purpose of meeting the residents needs; ensuring respect, dignity and individuality of each resident and staff person
  • Knowledgeable of and provides for the “simple pleasures” of each resident such knowing a resident likes to have the morning paper with coffee or likes to sit in the sun in the afternoon.
  • Participates with other team members in formulating, delivering and reporting the daily resident care needs and personal preferences by:
    • Attending and gathering pertinent data from report
    • Administers medications in a safe and competent manner.
    • Assists in the delivery of personal care and attends to the ADL’s of all residents in a respectful, private, dignified and professional manner
    • Delivers effective and efficient care that promotes resident/family choice and acknowledges the resident’s strengths, limitations as well as their need for safety and the safety of others
    • Respects the knowledge, awareness, dignity and the right to choose of the individual resident and their family, i.e. SDM

Consistent with a resident-focused approach will meet resident needs by partnering with the Continuing Care Assistant to:

  • Transport and transfer residents as required
  • Actively promoting resident and family involvement in activities within the Home
  • Accompanying and actively participating with residents, in activities of their choosing
  • Respond to any resident in need by answering bells, alarms telephones and by partnering with all staff until all care is complete
  • Assist with serving meals, feeding, providing nourishment supplements to all residents until the needs of all residents are met
  • Hourly resident checks and rounds (including but not limited to vitals, incontinent rounds, safety rounds)

Task list of duties include but not limited to:

  • Medication Administration
  • Completes nightly safety & equipment checklist
  • Participating in care conferences as directed
  • Participating in care area meetings, general staff meetings and LPN meetings
  • Other tasks as required

Documentation of Care

  • Responsible to clearly, legibly and objectively document care delivered according to facility policy / practices

To maintain and enhance KNOWLEDGE: to practice safely and competently every LPN must demonstrate understanding and compliance with:

  • Gentle Persuasion Approach
  • Teepa Snow Approach to Care of Persons with Dementia
  • Resident Centered Philosophy of Care
  • Crisis Prevention Intervention methods
  • Fall prevention methods
  • Lift/transfer techniques & Body mechanics
  • Infection Control and Prevention Procedures
  • All Emergency plans
  • Risk management / Quality program
  • Environmental Hazards (WHIMIS)
  • Occupational Health & Safety
  • Palliative care guidelines
  • Medications Administration

To maintain and practice those skills, abilities and attributes required on hiring:

  • Critical thinking
  • Interpersonal skills
  • Problem solving
  • Organizational skills
  • Stress management
  • Confidentiality
  • Patience
  • Supportive of residents and co-workers
  • Time management
  • Compassion
  • Integrity
  • Maturity
  • Positive attitude
  • Respectful
  • Communication Skills
  • Nursing Skills
  • Mentoring
  • Flexibility

Is able to consistently demonstrate proficiency in practice the following CORE COMPETENCIES:

Resident centered focus (builds positive family relations)

  • Follows up on services, solutions &/or products to ensure that the needs of residents and their families have been met. Makes adjustments as required.
  • Understands issues from the resident’s perspective
  • Responds efficiently and effectively
  • Takes action beyond explicit request
  • Meets needs in a respectful, helpful and responsive manner
  • Understands the dynamics that result from cultural differences and similarities

Communication (adapts communication to others)

  • Seeks comments or feedback to continually move towards excellence in care
  • Adapts content, style, tone and medium of communication to suit the target audience’s language, cultural background and level of understanding
  • Takes others perspectives into account when communicating, negotiating, or presenting arguments
  • Openly and constructively discusses diverse perspectives that could lead to misunderstanding
  • Responds to and discusses issues/questions without being defensive and while maintaining the dignity of others.
  • Supports messages with relevant data, information, examples and demonstrations

Conflict Management (anticipates and addresses sources of potential conflict)

  • Anticipates and takes action to avoid/reduce potential conflict by encouraging and supporting the various parties to get together and attempt to address the issues themselves
  • Refocuses team on the work and end-goals and away from personality issues
  • Listens to differing points of view and emphasizing points of agreement as a starting point to resolving differences

Self & Community Awareness (recognizes emotions & being pro-active)

  • Recognizes the situations that arouse strong emotions and personal bias or preference, but resists temptation to act on them immediately
  • Accepts feedback from others without being defensive
  • Communicates clearly, minimizing misunderstandings
  • Uses accurate observation and understanding of local culture contexts to improve overall performance
  • Seeks out, recognizes and uses creatively what different people have to offer
  • Recognizes when a social “mistake” has been made and takes steps to avoid long term negative impact

Teamwork (fosters Teamwork)

  • Assumes responsibility for work activities and coordinating efforts
  • Promotes team goals
  • Seeks others input and listen to their perspectives
  • Acknowledges the work of others
  • Shifts priorities, changes style and responds to new approaches as needed to meet team goals

5. Responsible to maintain and demonstrate in practice the following Job-Specific Competencies:

Adaptability/Flexibility (adapts to a variety of changes)

  • Adapts to new ideas and initiatives across a wide variety of issues or situations
  • Seeks guidance in adapting behaviors to the needs of a new or challenging situation
  • Accepts alternative ways of doing things

Decision making (guided by interpreting policies, standards & guidelines)

  • Through interpretation and application of policy able to consider exceptions
  • Able to consider the risks and consequences of a decision(s)
  • Communicates decision(s) in a straight forward, clear manner
  • Able to provide clear support for decision(s)

Leading & Developing (seeks to improve personal effectiveness & individual development)

  • Orientation and mentoring of staff
  • Provides feedback and participates in performance reviews of CCA staff
  • Reinforces strengths and identifies areas for improvement for self and CCA staff
  • Tries new approaches to maximize learning
  • Takes advantage of learning opportunities (courses, in-services, watching others, etc.)
  • Integrates new learning into work methods
  • Understands the role of culture in the helping process

Initiative (addresses imminent issues)

  • Takes action to avoid problems
  • Looks for ways to achieve greater results or add value
  • Works persistently as needed and when not required to do so

Quality, Risk and Safety Management (employees at every level are responsible and accountable for safe work practices & adhering to the practices outlines in the NS OH&S Act)

  • Strives for excellence
  • Makes decisions based on risk analysis
  • Reports safety issues to supervisor
  • Supports a culture of safety by following safe work practices and policies
  • Actively participates in quality initiatives
  • Completes safety audits as assigned
  • Is familiar and adheres to policies and procedures related to resident safe lifting and transfers
  • Participates and promotes usage of personal protective equipment
  • Forwards any unresolved safety concerns

Values & Ethics

  • All interactions, care delivered and presentation of self to others is congruent with the Mission, Vision and Values of the Home
  • Recognizes how professional and personal views may conflict and seeks assistance to avoid &/or resolve presentation of this conflict
  • Identifies and considers different ethical aspects of a situation when making decisions.

Education

  • Graduate of an accredited LPN school with pharmacological training
  • Licensed with the CLPNNS
  • Certification in CPR, WHMIS, Food Handlers, Dementia/Alzheimer, Palliative care courses and gentle persuasion approach

Experience

  • Recent clinical experience, including medication administration and leadership duties
  • Experience in geriatric setting an asset

Approved by: Director of Clinical Services

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

General Worker (Housekeeping)

Director, Rehabilitation Services

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Director, Rehabilitation Services
DEPARTMENT: Walking Stick Rehab
RESPONSIBLE TO: CEO

As a member of the Leadership Team, the Director of Rehabilitation Services, either an Occupational Therapist or Physiotherapist provides the day to day management of the Walking Stick Rehabilitation services operation and its personnel and provides a vital link between the Rehabilitation Services department and its personnel and the leadership team. Reporting to the CEO, the Director of Rehabilitation Services is responsible for the overall management and delivery of services of the department. The essential functional areas of responsibility include the provision of Occupational Therapy and Physiotherapy services to the Residents of the RK MacDonald Nursing Home, and provide educational in-services to the families and staff. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Director of Rehabilitation Services, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

1. Effectively manage the Walking Stick departmental budget ensuring that the annual budget is not exceeded

  • Monthly review of annual budget and implementing corrective action as appropriate
  • Oversees submission of departmental payroll
  • Annual review of equipment / supplies
  • Purchasing, ordering, stock and inventory control
  • Capital equipment procurement

2. Coordinate the provision of Walking Stick departmental services that are Resident centered and that support and reflect the Mission, Vision and Values of the RK Mac Donald Nursing Home. This will involve a yearly process of developing, reviewing, evaluating, revising and implementing

  • Departmental policies and procedures
  • Departmental goals and objectives
  • Ensure Standards of Practice that comply with operating requirements, relevant legislation, professional licensing bodies
  • Weekly Resident Priority Setting

3. Effectively manage the human resources within the Walking Stick department

  • Coaching, mentoring and empowering staff
  • Weekly review of schedules
  • Monitors sick leave, overtime and vacation scheduling
  • Annual Performance Reviews of Staff
  • Arrange annual staff 360 degree feedback of Director
  • Responsible for the recruitment of new staff
  • Responsible for the discipline and conflict resolution
  • Reviews Union Contracts to ensure departmental compliance
  • Monthly staff meeting

4. Ensure the orientation and ongoing education of departmental staff including development and continuing education

  • Annual WHMIS
  • Annual Person in Protected Care
  • Annual Emergency Plans Exercise
  • Orientation to Student Volunteers
  • Reviews Walking Stick staff education goals at monthly meetings
  • Provide in-servicing as a component of staff orientation program

5. Accountable for the safety and risk management of the Walking Stick department

  • Investigate and trend Resident fall reports
  • Completion of monthly Safety Reports
  • Monitoring Safe Resident Lifting and Transfer Procedures
  • Equipment Audits
  • Co-Chair Joint Occupational Health & Safety Committee

6. Communication :through personal behavior and interactions, will consistently demonstrates a humanistic, affiliative approach to relationships:

  • Attends Monthly Walking Stick Meeting
  • Attends Senior Leadership Meetings
  • Meet with families to discuss areas of concern
  • Supports Walking Stick staff to attend weekly Care Conferences

7. Continuous Quality Initiatives

  • Responsible for the Facility Continuous Quality Improvement Plan
  • Establishes and directs systems for measuring and improving the quality of Walking Stick services
  • Provides annual Safe Lifting and Transferring In-services for CCA staff

8. Participates in Committees/teams as required

  • Represents Walking Stick staff on Joint Occupational Health and Safety Committee
  • Supports Walking Stick staff on the Dementia care Team
  • Supports Walking Stick staff on Incident Trending Team

9. Leadership Roles

  • A – Role Models the RK’s Core Values
  • B – Attend Monthly Senior Leadership Team Meetings
  • C – Actively participates on the Joint Occupational Health and Safety Committee

Other Duties

  • Assume the Walking Stick duties as identified in the Occupational Therapy or Physiotherapy job description.
  • Other duties as requested by the CEO

Educational Qualifications

  • Bachelor of Science Degree in Occupational Therapy or Physiotherapy or Masters of Science in a related field from an accredited University
  • Registered member of the provincial college
  • Current membership of a national professional agency – with active participation in professional activities preferred
  • Certificate or Diploma in Leadership Development an asset
  • Certificate or Diploma in Dementia Education an asset

Experience Required

  • Minimum of 3 years recent experience in a Long Term Care setting and/or Community
  • Previous management experience an asset

Competencies & Skills Required

  • Demonstrate good communication skills, verbally and in writing.
  • Ability to work independently with minimal supervision
  • Ability to organize, develop and initiate ideas and programs
  • Commitment to working in an interdisciplinary approach
  • Demonstrated physical ability to perform the duties of the position.
  • Good Attendance and Work Record.
  • Conflict Resolution Training Skills

Leadership Competencies Required

  • Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
  • Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
  • Managing Others as demonstrated by the ability to work with others to coach and mentor them to develop their capabilities
  • Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
  • Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
  • Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
  • Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
  • Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
  • Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
  • Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
  • Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
  • Initiative to identify what needs to be done and take action before being asked or the situation requires it
  • Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
  • Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
  • Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
  • Self Confidence
  • Stress management
  • Personal Credibility
  • Flexibility
General Worker (Housekeeping)

Chief Executive Officer

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Chief Executive Officer
DEPARTMENT: Administration
RESPONSIBLE TO: Board of Directors

The Chief Executive Officer is accountable and responsible to the Board of Directors for the efficient and effective operation of the R.K MacDonald Nursing Home. The Chief Executive Officer will be responsible to manage all activities of the Nursing Home subject to the mission, strategic plan, policies, legal regulations, licensing requirements, budget, and accreditation standards and ensure compliance with the Eden Alternative.

Mission, Vision & Values:

Mission: Providing loving, dignified and excellent care in a home-like environment that enables our Elders to live full and abundant lives.

Vision: An alive and vibrant community built on meaningful relationships that celebrates and encourages a uniqueness of spirit and character.

Values:

Compassion
We are committed to understanding the feelings, needs and desired of those we serve and take action to enhance their quality of life.
Accountability
 We are committed to honesty and integrity in achieving outcomes for those we serve.
Respect
We are committed to respecting the dignity and value of each person we serve. We also believe in the provision of a respectful and supportive work environment.
Excellence
We are committed to enhancing the quality of life of those we serve through everyday best practices and improvement initiatives.

Safety              We are committed to building a culture of safety for those we serve incorporating right to risk in a calculated way within an informed and collaborative decision process.

Specific Duties and Responsibilities:

Stewardship with the Board:

  • Maintains an open dialogue with the board chairperson to ensure the Board is aware of major developments and issues that affect the home through regular reports and attendance at Board meetings. As well as reporting as soon as possible any adverse incidents to the Board that represent risk exposure.
  • The CEO is an ex-officio member of all Committees of the Board.
  • Participate with the Board in establishing the strategic plan for the home based upon identified needs and trends.
  • Ensure risks are managed by ensuring proper liability and insurance protection; compliance with regulations; implementing recommendations from inspection, licensing, and accreditation reports;
  • Maintain a safe environment for staff, residents, volunteers and the public
  • Assist Board proceedings and deliberations by providing timely and the necessary support, information and advice designed to facilitate its decision-making process and activities.
  • Represents the interest of the Corporation in Board approved Regional and Provincial Industry Associations.
  • Provides secretarial support to the Board.
  • Other duties as assigned by the Board of Directors.

Financial:

  • Effectively manage the Corporations finances, including the preparation of annual Operating and Capital budgets showing planned revenue and expenditures, and funding proposals.
  • Develop and sell business plans to the funders which address areas of underfunding and access all available resources to ensure sustainability
  • Ensure a system of responsible accounting, including budget and internal controls.
  • Maintain a thorough understanding of accounting principals

Strategic Planning:

  • Implementation of the Board’s direction on strategic plans programs, services and special projects.
  • Provide an Operating Plan setting out goals and objectives.
  • Articulate, promote and practice the Vision, Mission and Values of the Corporation
  • Promote and maintain the safety of resident, staff and visitors as a strategic priority for the home at all times.
  • Manages all activities of the Nursing Home subject to the mission, strategic plan, policies, legal regulations, licensing requirements, budget, and accreditation standards.
  • Ensure a continuous quality improvement (CQI) process is in place that is consistent with the mission and strategic direction of the home.

 

Community Relations

  • Represents the Corporation in partnership discussions with agencies and like organizations in accordance with Board policy and government direction.
  • Build new partnerships throughout Nova Scotia, establishing alliances and partnerships which are of benefit to the organizations residents.
  • Promote and establish strategic community alliances and partnerships which are of benefit to the organization’s residents.
  • Support senior managers participation in establishing and maintaining community alliances
  • Advocate on behalf of the Corporation and its residents to ensure needs and interests are taken into account by decision-makers and the public.
  • Act, when necessary, as spokesperson for the Corporation
  • Participate in local, regional, and provincial continuing care meetings to provide input and to keep abreast of changes that will have an impact on the home.
  • Promote community awareness of the home through effective public relations.

Leadership and Management:

  • Ensure that the Corporation complies with all governing bodies, acts, and regulations, as well as contractual agreements with other organizations.
  • Ensure that the residents receive a level of care consistent with our values and the standards of care approved by the Board and as prescribed by the Eden Alternative
  • Oversee and provide guidance of the planning and implementing of programs and activities which provide social, educational, vocational, spiritual and recreational opportunities for the residents.
  • Lead, coach, and oversee the development of staff in conjunction with the implementation and administration of the collective agreement and the administration for management and non-union staff. Encourage and where possible, provide for formal and informal continuing education for all personnel.
  • Meets regularly with management and staff to facilitate effective communication of organization policies and decisions and to provide a forum for an exchange and sharing of information on issues related to short and long term planning for the organization. As well provide leadership and direction to managers, staff, residents and their families.
  • Promote positive work practices and inclusiveness in relations with the Board, staff, volunteers and the community in order to ensure the efficient and optimal use of all organizational resources. This includes ensuring the efficient and effective use of resources through review, restructuring, and reallocation as necessary.
  • Take initiative and provide leadership to drive a positive effective cultural change
  • Delegate functions and establish formal lines of communication and accountability through an appropriate organizational structure.
  • Delegate responsibilities to Department Directors where appropriate.
  • Ensure appropriate departmental and interdepartmental committees and meetings are in place to facilitate completion of tasks that are assigned or delegated.
  • Ensure appropriate job descriptions are in place and kept up to date.
  • Ensure a performance appraisal process is in place for all staff.
  • Ensure policies and practices are in place that support resident care and provides for their safety and well-being.
  • Negotiate labour contracts and ensure practices are in place that supports fair labour relations.
  • Ensure that an emergency plan is in place and exercised as per licensing requirements so that the home is prepared to respond to fire and other emergencies in the home or community.
  • Practice an inclusive style leadership which highlights practices of listening, observing, auditing, self-awareness, social awareness, and emotional management.

Core Competencies:

  • Ability and experience in working with a volunteer Board of Directors.
  • Proven ability in managing human and financial resources
  • Excellent negotiation, leadership, interpersonal, conflict resolution, decision making, problem solving, communication and organizational skills.
  • Ability to establish and maintain partnerships to enhance the Corporations Mission, Vision and Values
  • Ability to make sound, ethical, effective business decisions engaging others for expertise input.
  • Demonstrated skills in planning at the strategic and operational levels
  • Operates with a realistic, level headed, calming, and rational approach
  • Superior written and verbal communication skills
  • Exhibit Vision and Passion for our residents.
  • Demonstrated ability to positively build teams and engage staff
  • Ability to effectively delegate and multitask
  • Proven track record of continuous quality improvement initiatives
  • Engaging with family members of our residents promoting their involvement in care

Qualifications:

  • Minimum 5 years of experience in senior management roles in the health care sector.
  • Senior Administration in Long Term Care is preferred.
  • Proven success in public policy, administration, human resources and financial management
  • Experience in working within a unionized environment
  • Knowledge of the healthcare sector in Nova Scotia would be considered an asset
  • University degree in Health or Health related field is preferred or a degree in Business Administration would be considered.
  • Masters in Health related field is preferred.
  • Extensive clinical experience would be considered an asset.
General Worker (Housekeeping)

Director, of Environmental & Food Services

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Director, Environmental Services & Food Services
DEPARTMENT: Environmental Services & Food Services
RESPONSIBLE TO: CEO

As a member of the Senior Leadership Team, the Director of Environmental & Food Services provides oversight and strategic direction of the Environmental and Food Services Departments. The Director provides a vital link between the Environmental and Food Services department and its personnel and the leadership team. Reporting to the CEO, the Director of Environmental & Food Services is responsible for the overall management and delivery of services of the departments in collaboration with departmental supervisors. The essential functional areas of responsibility include infrastructure planning and coordination as well as providing the direction and supervision for the overall safe and efficient running of the physical building and equipment, program accountability, sanitation, safety and security, equipment use and care, procurement, financial management and record keeping, personnel management and professional development. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Director of Environmental & Food Services, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities

  1.  Operations Management (50%):
  • Responsible to lead, coordinate, direct, manage, operate, inspect and maintain the plant facility, equipment and grounds , which includes routine daily and periodic maintenance repairs, major repairs, renovations, and construction projects, and where possible, provides maintenance repairs with outside contractor support (i.e. boilers, generators, lifts, kitchen & laundry equipment, wheelchairs etc.).
  • Responsible to lead, coordinate, direct and manage food preparation, central laundry services and housekeeping services in collaboration with supervisors.
  • Ensure compliance with all applicable government inspection processes, policies, standards, requirements and service agreements for maintenance, housekeeping, laundry and kitchen areas of responsibilities.
  • Develop policies and procedures relevant to “Operations” (maintenance, laundry, kitchen and safety; all hazards, safety management system, violence assessment, pandemic etc.) in compliance with regulations for approval by the CEO. Revises as necessary the Fire &Safety Plan and process training, orientation and refreshers as required, orient and train RN duty supervisors on essential operation plan and processes.
  • Playing a key role in the procurement of equipment, supplies, chemicals and contracted vendor services for laundry, kitchen, housekeeping, and maintenance; studying usage reports; monitoring controls & resource usage consumption(BAS/electricity, fuel), increasing efficiency, identifying trends; anticipating needed supplies; approving requisitions and cost allocations, analyzing variances; initiating corrective action; providing CEO with reports, cost data, logs and proposals as requested and negotiate best terms.
  • Liaise with contractors, vendors and other Long Term Care partners on facility related requirements or services.
  • Monitor contractors and care team members to ensure safety protocols are being followed.
  • Plan, initiate, conduct, participate, document and assess monthly evacuations fire drills as required, and revise plan/processes accordingly.
  • Develop preventative maintenance program on all equipment and ensure maintenance and repairs are performed on a variety of equipment.
  • Ensure inspections are completed, documented and signed by the administrator;

2. Human Resources Management (20%):

  • Lead, direct, and manage all Human Resource aspects for Employees assigned to Maintenance, Laundry and Kitchen (50 staff).
  • Complete probationary appraisals and annual employee performance development plans.
  • Participate in Attendance Support Program.
  • Supervise, evaluate, initiate corrective action and dismiss, if necessary, employees in consultation with the CEO/HR Coordinator.
  • Monitor utilization of personnel through work assignments and payroll schedules, ensuring utilization is optimal within budget to meet quality Resident care and service.
  • Work in accordance with respective collective agreements at the facility to foster good labour management relations.
  • Participate in Labour Relations (Union/Management) discussions in and Collective Bargaining negotiations.
  • Plan and lead regular staff meetings for the departments
  • Coach, mentor, and support to establish and maintain good communication practices within and across functional disciplines within the facility
  • Ensure employees are up to date in Occupational Health & Safety requirements, including WHIMIS, fire safety and emergency evacuation & ensure personal protective equipment is provided and enforced in all areas of responsibility (maintenance, laundry, kitchen and household)
  1. Service Delivery (20%):
  • Act as the “centre of expertise” and key resource to the organization for the area operational services (maintenance, laundry, housekeeping and food preparation)
  • Provide communication between departments to encourage a collaborative community environment.
  • Play a lead role in the orientation of new residents and families to the facility.
  • Communicate with Residents and Family Members addressing Resident and Family issues and concerns as required.
  • Model and foster the development of R.K. MacDonald’s Mission, Vision and Core Values through words and actions
  • Utilize continuous quality improvement principles and evidence based decision making processes to ensure delivery of quality care and service
  • Ensure Quality Management and Risk Management practices are within standard. Address non-compliance issues, engaging functional expertise as required.
  • Meet, or exceed, compliance with the Long Term Care Program Requirements and Building Standard in all aspects of the position.
  1. Financial Management (10%):
  • Effectively oversees the management of the Environmental & Food Services departmental budgets ensuring that the annual budget is not exceeded
  • Coordinate and prepare the annual DOHW capital equipment request
  • Monthly review and analysis of financial data, investigate variances and suggest corrective actions
  • Oversees purchasing, ordering, stock and inventory of departmental supplies and equipment in collaboration with departmental supervisors.
  • Authorizes all departmental expenditures
  • Oversees staffing and schedules to minimize overtime in collaboration with departmental supervisors.
  • Manages bidding/tender process on projects exceeding $10,000
  • Oversight of departmental payroll
  • Actively investigate, promotes and participates in cost saving measures through collaboration with other LTC facilities and participates in provincial joint RFP opportunities with approval of administrator.

Leadership Competencies Required

Leading Others

As demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.

Managing Change

As demonstrated by the ability to work with others to coach and mentor them to develop their capabilities.

Managing Others

As demonstrated by the ability to work with others to coach and mentor them to develop their capabilities.

Managing Performance

As demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress.

Communication

 As demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.

Interpersonal Awareness

As demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others.

Influence Others

As demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions.

Building Collaborative Relationships

As demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility

Customer Service Orientation Perspective

As demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs.

Information Gathering

As demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources.

Thinking Abilities

Including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home.

Initiative

To identify what needs to be done and take action before being asked or the situation requires it.

Results Oriented

To enable one to focus on the desired results, sets challenging goals and meeting or exceeding them.

Thoroughness

As demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled.

Decisiveness

As demonstrated by the ability to make difficult decisions in a timely manner

Self Confidence

Stress management

Personal Credibility

Flexibility

Position Specific Competencies, Skills & Abilities

  • Safety focused
  • Knowledge of electrical, boiler, plumbing
  • Demonstrate respect for the spirit, dignity and individuality of the Resident
  • Understands, supports and is able to integrate the philosophy of person centered care in to the daily operations of the department
  • Staffing models and scheduling practices
  • Quality improvement Initiatives
  • Risk management theory & practice
  • Consistently acts as a role model
  • Sound understanding of Union Contracts & Negotiations
  • Able to supervise staff including the ability to mentor, coach and empower staff
  • A working knowledge of budgeting
  • Able to work independently and as part of the Leadership Team

Educational Qualifications

  • Preference to candidates with a 2-year diploma in Civil Engineering Technology (Certified Engineering Technologist (C.E.T.) designation or an acceptable equivalent).
  • Certificate or experience working with computerized maintenance systems.
  • Strong technical abilities with Microsoft programs an asset.
  • Knowledgeable of regulations such as building codes, fire and Dept. of Health and Agriculture requirements, Occupational Health & Safety, and WHIMIS.

Experience Required

  • Minimum three years experience managing facility operations or construction projects required; proven work experience independently managing facility operations of a similar size or facility with a plant.
  • Minimum three years in a management supervisory role.
General Worker (Housekeeping)

Dietician

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Dietitian
DEPARTMENT: Food Services
RESPONSIBLE TO: Director of Environmental and Food Services

Reporting to the Director of Environmental and Food Services, the Dietitian will develop, coordinate and evaluate nutritional services for the Home. The Dietitian assists the Director in the day to day management of the Food Services operation and its personnel and provides a vital link between the department and its personnel and the leadership team.  In addition, the Dietitian assists the Director in identifying goals and objectives to further improve the overall scope and efficiency of the Food Services Department and sets the standards for safety, sanitation, and food quality.

As an employee of the RK Mac Donald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision, Core Values and our philosophy of Resident Centered Care, the Dietitian serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

  1. Understands that the Resident and family are central to all departmental activities, services and decisions.
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Core Values and philosophy of resident centered care of the RK Mac Donald Nursing Home and professional Standards of Practice and Code of Ethics.
  3. With the Director, plans, organizes, directs, and implements the food service to ensure that the department functions optimally, through the following activities:
    • Completion of departmental payroll in collaboration with Administrative Assistant.
    • Approval of department schedule and schedule changes.
    • Oversees the appropriate purchasing, ordering, and stock and inventory control in collaboration with the Administrative Assistant. Monthly costs are discussed as necessary with the Director.
    • Provide overall supervision of all food services including preparation, delivery and serving of all meals as well as any catering functions in collaboration with cooks.
    • Develops, facilitates and mentors a cooperative team approach in the provision of food services
    • Alerts the Director to performance issues, complaints or concerns by residents or family members. Progressive discipline is the responsibility of the Director, however the Dietitian can act in the Director’s absence working collaboratively with HR and/or CEO.
    • Assists the Director in coaching and mentoring dietary staff.
  1. Replaces the Director in their absence.
  2. Provides overall supervision of Food Services Department and participates in Food Services meetings.
  3. Acts as a liaison between residents, Nursing, and the Food Services Department to best meet the resident’s diet/meal needs. Informs Food Services, Nursing and Recreation Departments of changes as they occur. Updates diet manuals, diet profiles, floor lists, and tray tickets.
  4. With Director, establishes policies for procurement, storage, and preparation of food as recommended by the Department of Health and Infection Control Guidelines.
  5. Establishes regular, soft, and puree menus with the Director to ensure that residents receive a nutritionally adequate diet based on Canada’s Food Guide.
  6. As part of the Dysphagia Team, works with the Occupational Therapist to assess and treat dysphagia, as well as educate staff.
  7. Establishes therapeutic, texture modified, and IMP menus which correspond with the regular menu so that special diets are available to residents as their diagnosis warrants.
  8. Performs initial nutrition assessment on all new admissions within two weeks of admission.
  9. Attends resident care conferences bi-annually (or as they occur) that includes completing a nutrition assessment and making recommendations pertinent to the resident’s nutritional well-being.
  10. Recommends (nutritional) supplementation to residents as required.
  11. Participates in various committees and meetings according to personal interests and/or the Home’s needs. Examples include:  Co Chair -Wellness Committee, Dementia Care Committee, Medical Advisory, Resident Council, Accreditation, etc.
  12. Conduct basic nutrition in-services for staff in relation to special diets, feeding techniques, and hydration.
  13. Responsible for the provision of nutrition care as advised by the principles of “Best Practice for Food, Nutrition, and Dining Services in Long Term care.”
  14. Be familiar with the following R.K. manuals; Fire & Emergency Plans, Departmental Policies and Procedures, WHMIS, Occupational Health and Safety, and other programs in place.
  15. Participates in annual online and onsite in-servicing for WHMIS, Fire and Safety, and Protection of Persons in Care Act, safe lifting and transfer, PHIA and handwashing.
  16. Maintains certification of Food Handling Course, Department of Agriculture and Fisheries (certification is valid for 5 years).
  17. Performs additional duties as assigned.

Required Education

  • Bachelor’s Degree in Foods and Nutrition from a recognized University.
  • Completion of Dietetic Internship approved by Dietitians of Canada.
  • Member of Nova Scotia Dietetic Association or eligible for membership.

Required Experience

  • Previous experience in a long term care facility preferred.
  • Supervisory ability preferred.
  • Familiarity with food service operation and equipment would be an asset

Additional Skills & Abilities Required

  • Excellent written and verbal communication skills
  • Familiarity with computer operation would be an asset

Working Conditions

Atmosphere may at times be warm and noisy

General Worker (Housekeeping)

Dietary Aide

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Food Services Aide (General Worker)
DEPARTMENT: Food Services
RESPONSIBLE TO: Food Services Director

Under the direction of the Food Services Director, the Food Services Aide supports the delivery of quality food services to the Residents of the Home. As an employee of the RK MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents.  In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Food Services Aide serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities:

  1. Understands that the Resident and family are central to all departmental activities, services and decisions
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
  3. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
  4. Prepare resident trays in an attractive manner and in accordance to dietary orders.
  5. Sets up-delivers meal cart(s) and resident trays to the unit dining areas in accordance to the rules of decentralized dining.
  6. Meal service of the residents: setting the tables for the breakfast, dinner, and supper meals; service of the meal(s) in a pleasant, efficient, and courteous manner; clearing and re-setting of the resident tables; directed sanitation duties in the respective dining areas.
  7. Cleans and sanitizes dishes and cutlery used by residents, staff, visitors, catering personnel and the activity department.
  8. Pot sink duty, as required and directed.
  9. Cleans and sanitizes tables, kitchen equipment, serving line, carts, and counters by: using proper cleaning equipment, procedures, and cleaning solutions. Follows daily cleaning list.
  10. Spot clean/sanitize designated areas of the utility room and main kitchen, as outlined in the job specifications.
  11. Keeps fridges and storage areas tidy and clean by removing all empty boxes and clutter, and disposing of the same in the appropriate manner. Mop up spills, as required.
  12. Daily meal offerings to be posted on menu boards.
  13. Deliver nourishments and supplies to nursing units and place in appropriate fridges and cupboards.
  14. Deliver night lunches to nursing units daily for distribution to residents.
  15. Must be familiar with Departmental Policies and Procedures Manual, WHMIS and EMO.
  16. Attend annual in services for WHMIS, Fire Safety; re-certify Food Handlers certification and Firs Aid/CPR as required.
  17. Perform additional related duties as outlined by Director of Food Services or delegate.

Education, Training and Experience

The work requires reading, writing, speaking and understanding English, sound comprehension and judgment. The work requires understanding and following simple work procedures. Work procedures are straight forward and are normally learned from demonstrations and from on-the-job experienced co-workers.  Minimum education level Grade 12.  Must have Food Handlers course or be willing to obtain the same shortly after employment begins and upgrade every 5 years.

Effort

Mental:            The work requires portioning and serving meals to residents and staff members.  Making sure residents receive proper diets.

Physical:         The work requires walking and standing, pushing food carts loaded with food, carrying dishes and trays, cleaning dishes and equipment.  The incumbent is required to lift up to 50 pounds without the assistance of another person.

Supervision:    The job requires no supervision of staff.

Personal Suitability

The work requires reliability, adaptability, effective interpersonal relations, and ability to work under pressure and good personal hygiene and neatness.

General Worker (Housekeeping)

Senior Cook

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Senior Cook
DEPARTMENT: Food Services
RESPONSIBLE TO: Director of Food Services

Under the direction of the Director of Food Services, the Senior Cook is responsible for the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts and provision of baked goods and other foods. As an employee of the RK Mac Donald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Senior Cook serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

While all kitchen staff must maintain clean, germ-free work areas, cooks in health care facilities must pay particular attention to the safety of their foods.  Cooks must continuously clean work areas, food and cooking utensils.  Cleaning is performed before, during and after cooking.

Functions and Responsibilities:

  1. Understands that the Resident and family are central to all departmental activities, services and decisions
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
  3. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
  4. Prepares and assists in the preparation of breakfast, dinner, and supper meal items in sufficient quantities to cover the needs of the department as well as baked goods, desserts, sandwiches and salads.
  5. Assists in maintaining sanitation and safe food handling standards.
  6. Prepares and assists in the preparation of food in sufficient quantities to cover the needs of the department by:
    • Requisitioning needed supplies based on established menus and catering requirements in sufficient quantities and sufficiently in advance.
    • Following and ensuring that task lists are completed in a timely manner.
    • Checking to determine what food preparation is required for the next day and ensuring that all items are readily available.
    • Cooking for the Home using a variety of utensils and appliances in accordance with established procedures.
    • Maintaining high standards of food production and portion control.
    • Following standardized recipes as required, unless otherwise specified
    • Formulation of standardized recipes with members of other Home departments regarding any problems or special requests they may have regarding food preparation.
    • Actively controlling food costs by making effective use of leftovers and eliminating waste wherever possible.
    • Reporting any menu changes to the Dietitian or Director of Food Services.
  1. Maintains high sanitation and safe food handling practices by:
    • Temperature of all food items taken and logged for each meal.
    • Checking all cooking equipment in the kitchen areas on a regular basis.
    • Reporting all defective or hazardous equipment and/or conditions.
    • Completing regular cleaning checklists and following up on any problem areas noted.
    • Ensuring equipment used and area is cleaned after use.
  1. Must be familiar with Department Policies and Procedures Manual, WHMIS, and EMO.
  2. Attend and/or update online annual education requirements i.e. WHMIS, Fire Safety, Handwashing, etc. and recertify Food Handlers certification (every 5 yrs.).
  3. Perform additional related duties as assigned by the Director of Food Services or Dietitian.

Education, Training and Experience

  • Thorough knowledge of institutional food production, safety, and sanitation in food handling.
  • Must be adept at reading, comprehending, and following complex dietary instructions, menus, and recipes.
  • Sound comprehension and judgment, with the understanding of food handling and preparation practices and recipe adjusting.
  • High School Diploma, GED or equivalent.
  • Completion (Certificate) of a formal and practical training in food preparation from a recognized cooking school.
  • 1-3 years practical experience. (Practical Experience in Long Term/Residential Care considered would be an asset)
  • Must have Food Handlers Course.
  • Journeyman papers (e.g. red seal) preferred.

Effort

Mental:            The work requires accurate estimation of food needs and conversion of recipes for quantity food production.  The work requires planning of menus, specials and catering functions.  The incumbent must be able to head off potential problems and deal with them effectively.

Physical:          The work requires continuous walking, standing while preparing, and serving meals.  The incumbent is required to lift up to 50 pounds without the help of another person.

Responsibility

Safety of others; the work requires the observation of normal safety precautions in operating stoves and appliances, cooking food and handling equipment and ensuring that those under their supervision do the same.

Resources and Services: the work requires effective and efficient control of food and associated costs.  Errors in menus, recipes and orders could have a significant effect on resident care.  Errors in inventory could result in unnecessary costs for both the company and the Home.

 

Working Conditions

Environment: the work requires prolonged exposure to heat from cooking and serving equipment and occasional exposure to cold temperatures in refrigerators.

Hazards: the work requires operating stoves, appliances, and handling kitchen tools with a result frequent exposure to minor injuries such as burns, scalds, and cuts.

Supervision

There are two Senior Cooks on per day, in the absence of the Director/Dietitian, the assigned Lead Senior Cook position requires supervision of the second Senior Cook on duty and functional supervision of all employees engaged in the food preparation and delivery and ensure the timely replacement of call-ins for shifts for the Food Service Dept. following staffing protocol.

Personal Suitability

The work requires reliability, adaptability, effective interpersonal relations, effective leadership, and ability to work under pressure and good personal hygiene and neatness.