Kassie Chisholm

General Worker (Janitor)

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: General Worker (Janitor)
DEPARTMENT: Environmental Services
RESPONSIBLE TO: Director of Environmental & Food Services

Scope of Position

Reporting to the Director of Environmental & Food Services, the General Worker (Janitor) provides janitorial duties for the facility. As an employee of the RK Mac Donald Nursing Home, he/she has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the General Worker (Janitor) serves as a positive role model; as a partner in the provision of care and support of our residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities

  1. Understand that the Residents/Families are central to all departmental activities, services and decisions.
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Core Values and Philosophy of resident Centered Care of the RK MacDonald Nursing Home.
  3. To promote and maintain the safety of Residents, staff and visitors as a strategic priority for the home at all times.
  4. Work as a team with other departments in the Home.
  5. Attend monthly Departmental meetings and serve on other committees as required.
  6. Assist in orientation of new staff.
  7. Ability to organize and complete assigned workloads.
  8. Work under constant interruptions in daily work routines.
  9. Knowledge and practice the safe use of all department equipment.
  10. Report necessary home/equipment related repairs to Department Manager or Supervisor.
  11. Assist Director or Supervisor in evaluating new equipment and chemical products.
  12. Attend and participate in education in-service, workshops, seminars, etc.
  13. General cleaning of specific areas as assigned by the Director or Supervisor.
  14.  Sweep, wash, buff, burnish and wax floors as per established procedure.
  15. Assist with loading washers & dryers in the Laundry Department to start shift.
  16. Do Laundry and Garbage runs at beginning of shift.
  17. Assist in keeping walkways clear of debrie, litter, snow, etc.
  18. Collect waste and clean containers as per established procedure inside and outside of building.
  19. Vacuum floor mats on a daily basis.
  20. Clean ceilings, walls, windows, lights shades, wheel chairs, vents, sprinklers, etc as per established procedures.
  21. Assist in the transportation or removal of furniture or equipment as necessary.
  22. Current certification in Confined Spaces and Transportation of Dangerous Goods, NVCJ.
  23. Maintains storage in Shed and Resident storage.
  24. Assist with the ground care; mowing lawns, wiper snipping, watering lawns, at R.K. and Ant. Manor
  25. Familiar with Departmental Policy and Procedure Manual.
  26. Annually assess or attend required in-service training for staff provided on-site and via on-line Surge Learning tool provided by the RK.
  27. Perform other related duties as assigned by the Director or Supervisor.

Education, Training, Experience

Must have a valid Nova Scotia Driver’s License.

Good physical health, ability to work independently and with others, ability to follow verbal and written instructions, ability to learn the operation of equipment, ability to perform repetitive tasks, and ability to work in a warm congested area.

Grade 12 Education. Must have a good working knowledge of janitorial and floor care.

Job Fair for CCA’s

Are you kind, caring and compassionate? Always wanted to become a Continuing Care Assistant?

Are you interested in working as part of a friendly, supportive and skilled team?

If so, you may be the person we are looking for!
R.K MacDonald is an employer who is willing to provide and invest in in-house education opportunities and support successful candidates in becoming Continuing Care Assistants.

You can apply now online at jobs@rkmacdonald.ca or join us at our Job Fairs on Thursday, May 2nd, 2019 from 6-7:30 p.m. and Saturday May 4th, 2019 from 9-11 a.m. at 64 Pleasant Street Antigonish NS.

R.K. MacDonald Nursing Home is a rich and vibrant community that recognizes and appreciates the uniqueness of every person who lives and works here. This uniqueness of spirit and character drives the life plan for our residents. We strive to provide the best possible care and services to our clients and as a result, we are looking for people who genuinely care.

We have immediate vacancies for PCW (PSW, HSW) with employment designed to enable those interested to become a certified Continuing Care Assistant.

RK MacDonald Nursing Home - CCA's

We offer:

  • Comprehensive Benefit package including;
  • Pension contributions; Vacation,
  • Sick benefits (upon Completion of a 528 hr. Probation Period);
  • Health Benefits

We are looking for people who:

  • Have an interest in being a caregiver.
  • Does not have CCA certification but have been working in the role of Personal Care Worker; Home Support Worker; and other classifications of this role.
  • Are a graduate from a related Health and Human Services Programs such as: Social and Community Support; Social Services; Community Residential Worker; Human Services Worker; and are interested in obtaining your certification as a Continuing Care Assistant.

Supervising Registered Nurse

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Supervising RN
DEPARTMENT: Nursing
RESPONSIBLE TO: Director of Clinical Services

Scope of Position: The Supervising RN is accountable to the Director of Clinical Services in the provision of front-line leadership to the nursing and support staff and ensures that the mission, vision and core values, expected behaviors, leadership philosophy, ethics, safety, quality and inter-professional collaboration are integrated within the Home. The Supervising RN is responsible for monitoring the quality outcomes [see Appendix A] as they relate to the care provided by our nursing care partners.

The Supervising RN is accountable and responsible to role model our core values; demonstrate excellence in practice and to provide staff with assistance, support in the delivery of holistic, person-centered care. They must possess excellent communication and interpersonal skills to ensure effective communication with all members of the care team, especially the resident and their family.

Cultural Philosophy: Constructive Leadership
Cultural Norms:

  • Achievement based thinking
  • Self-actualized thinking
  • Humanistic – encouraging based thinking.
  • Affiliative based thinking

Key Responsibilities

Implicit in this role is the responsibility for supervising and participating in the day-to-day provision of quality care for all residents. The Supervising RN is responsible to utilize leadership and management skills to identify and solve problems. In supporting our vision of an alive and vibrant community built on meaningful relationships that celebrates and encourages a uniqueness of spirit and character the Supervising RN is responsible for building and developing, for supporting and encouraging the development and continuance of a cohesive, responsive, cooperative care team that maintains a continual focus on a holistic approach to living. As an employee of the RK Mac Donald Nursing Home, the Supervising RN has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of person-centred care, the Supervising RN represents the home in a positive, professional, efficient and confidential manner.

  1. Leadership: accountable to inspire care partners to role model our core values and to coach and build a team that will achieve the vision – “leading care partners to excellence”
  • Excellent attendance
  • Self –educator
  • Knowledgeable of and monitors compliance with the provincial LTC Facility Program Requirements
  • Responsible for the efficient and effective day to day functioning of all nursing care areas
    Supports staff and manages the first level of discussion with Incident Reports and care partner / family conflict and addressing resident unmet needs, i.e. behaviors
  • models our core values creating an atmosphere that empowers staff to contribute to the delivery of high quality care
  • Provides a visible, identifiable presence that invites feedback and discussion
  • Contributes to the delivery of organizational objectives
    excellent communication and interpersonal relationships with staff, residents, families and other care providers
  • Enhancing staff satisfaction by creating a challenging and positive work environment
  1. Clinical Care Coordination and Supervision: accountable for the delivery of safe and competent, resident focused care – “be the expert in geriatric nursing”
  • To be familiar with the resident population in order to make safe and appropriate decisions about assignments
  • Provides safe and competent direct clinical care [e.g. assessments and treatment] to support/direct care delivered by the RN Team Lead / LPN / CCA care partners
  • Monitors resident care plans to ensure they are person-centred and focused on achievable goals and outcomes
  • Provides leadership, education, direction and coordination to staff ensuring safe & effective clinical practices are occurring
  • Enhances the resident experience by performing rounds and building relationships
  • Leads the admission process ensuring that the focus of care is holistic and person rather than medically centered
  1. Human Resources: accountable to maximize employee performance in service to the Mission, Vision & Core Values of the Home – “promoting excellence in care”
  • Monitors skills and competencies of nursing care partners and ensures that the skills are kept current taking appropriate proactive or corrective action when required
  • Conducts annual performance reviews with all staff and assists each staff person in developing goals and action plans specific to their performance review and learning needs
  • Conducts care area staff meetings at least monthly, preferably bi-weekly
  1. Family Relations: accountable for the recognition and inclusion of family as care givers. Responsible for establishing and maintaining compassionate and respectful relationships with family members and recognizing the critical role they continue to play in the lives of those entrusted in our care – “ensuring the resident’s voice is heard”.
  • Maintain open and respectful lines of communication with family by ensuring family is invited and welcomed as a partner in care
  • Welcomes and encourages family feedback
  • Encourages family members to support and participate on Family Council
  1. Continuous Quality Improvement & Occupational Health and Safety: accountable for the continuous quality improvement and safety initiatives that will make every important aspect of the resident’s experience better. Responsible for ensuring standards of practice, codes of ethics and health and safety are understood and followed – “driving continuous growth creating a safe and healthy environment”
  • Investigates Incident Reports involving residents to ensure corrective strategies are implemented in an effort to reduce reoccurrences.
  • Participates in implementing and evaluating quality initiatives – see (Appendix) Quality Outcomes
  • Ensures safe work practices are adhered to at all times
  • Ensures staff adherence to infection control practices

Supports

The RN Supervisor will have the support of the Director of Clinical Services and the Director of Quality in administering their roles and responsibilities as outlined in this job description

Educational Qualifications

  • RN, B.Sc.N. preferred
  • Current registration with CRNNS
  • Certificate in gerontology nursing [or willingness to obtain]
  • Current CPR, WHIMIS ,CPI
  • Willingness to participate CRNNS certification program pertaining to long term care
  • Food Safety Handlers Course

Experience Required

  • Five years nursing experience in Geriatric Nursing
  • Previous supervisory experience an asset

Knowledge & Skills Required

  • Demonstrated flexibility
  • Demonstrated leadership abilities
  • Evidence of the ability to motivate others
  • Strong resident focus and ability to build relationships
  • Commitment to supporting a culture that supports and lives our mission, vision & values
  • Demonstrated self confidence in protect the rights and well-being of residents as opposed to those of our care partners
  • Demonstrated critical thinking & problem solving skills
  • Demonstrated commitment to self-learning and continuous professional education
  • Effective and compassionate communication & interpersonal skills
  • Self-confidence in addressing conflict and securing resolution

Competencies

Competence means the ability to integrate and apply the knowledge, skills and judgement required to practice safely and ethically in a designated role and practice setting.

  • Ongoing professional development and competence is required
  • Maintains an awareness of current trends and issues in gerontology nursing care
  • Identifies, achieves and maintains own professional development needs

Job Fairs – Seeking PCWs

Job Fairs at R.K. Macdonald Nursing Home on November 7th and 10th, 2018.

Seeking PCWs who are wanting to work to become certified CCAs.

R.K. Macdonald Nursing Home - Job Fair

We are looking for people who:

Have an interest in being a caregiver Do not have a CCA certification but have been working in the role of Personal Care Worker; Personal Support Worker or Home Support Worker. Are a graduate from a related Health and Human Services Programs such as: Social and Community Support; Social Services; Community Residential Worker; Human Services Worker; and are interested in obtaining their certification as a Continuing Care Assistant.

Apply now online or join us at our Job Fairs on November 7th from 6:30-8:00 pm or on November 10th from 10 a.m. to noon at 64 Pleasant Street, Antigonish, NS.

Pelly Sisters Combined for 125 years of Service

We would like to thank The Casket for covering the story on the Pelly Sisters. The trio has worked, combined, almost 125 years at the Antigonish facility. “We were only babies when we came,” Vicky said, with a laugh.

RK MacDonald Nursing Home - Pelley Sisters By The Casket

It is a family affair for the Pelly sisters, when it comes to working at the R.K. MacDonald Nursing Home in Antigonish. – Corey LeBlanc The Casket

She is the newcomer, when it comes to service time, having 37 years under her belt, while Eva has 44. Kandy retired last year after 43 years working in the R.K. kitchen.

“It is nice when the residents know your name,” Eva said, when asked about favourite parts of her job.

“There is a different challenge every day,” Vicky said.

She added there have been “a lot of changes,” since she started working there.

“I was scared to death,” Eva, with a laugh, said of her first day on the job, noting she had never worked with seniors.

To read all of this story from The Casket, click here.

60th Anniversary at RK MacDonald

We would like to thank The Casket for covering our 60th Anniversary Celebration held on Wednesday, October 3rd, 2018.

RK Macdonald - Corey LeBlanc Photo of Michelle & Lynn

Resident Lynn Mersereau visits with Michelle Thompson, R. K. MacDonald Nursing Home CEO, Wednesday afternoon (Oct. 3) during an open house celebrating the 60th anniversary of the facility. Corey LeBlanc The Casket

“Let the trumpet sound – rejoice and be glad – for the spirit of celebration resounds, once again, in this special place, as we proclaim the 60th anniversary of the R.K. MacDonald Nursing Home.”

“That’s how Sister Brendalee Boisvert, Sisters of Saint Martha congregation leader, began her remarks during an open house celebration at the Antigonish residence Wednesday afternoon (Oct. 3).”

To read all of this story from The Casket, click here.

Voice For Care Magazine – Fall 2018

In a recent issue of Voice For Care Magazine, there was a lovely article done on the Storytelling Program:

“Most Wednesdays since earlyspring, you will find a dedicated group of Residents and support people gathered in the Rhubarb Patch, engaged in a lively afternoon of story writing, laughter and comradery. The storytelling program is a collaboration with R.K. MacDonald Nursing Home and Arts Health Antigonish (AHA!). “The RK MacDonald Nursing Home: Art & Darlene

You can read the full magazine click here.

Buddy Bench at RK

We are very pleased to reproduce the below excerpt of an article by Sam Macdonald of The Casket published on August 14th.

‘A little sanctuary’: Antigonish Community Comes Together to Create Buddy Bench at RK MacDonald Nursing Home

Kim Cameron-MacDonald (upper left), Francis Grenier, Emma MacDonald, Mary Grace, Mary Partridge, Diane Delorey (bottom left), Donna MacLean, Mary Margaret Grace and Sadie Boyd – all enjoying the fine weather with the Buddy Bench – the newest addition to the garden area of the RK MacDonald Nursing Home. – Sam Macdonald

A new, colourful addition adorns the garden area of the RK MacDonald nursing home.

The bench is hard to miss. The bright yellow bench is decorated in the rainbow-coloured handprints of several generations of people and is the product of a partnership between members of Antigonight: Art After Dark Festival, staff and residents of RK MacDonald and youth from the local Montessori School.

“It took a lot of priming and painting to get that beautiful yellow that is there now,” Emma MacDonald, festival director for Antigonight, said, describing how the handprints belong to several generations of Antigonishers.

“We also wanted to use a lot of bright, primary colours for the handprints. We wanted to incorporate an inter-generational piece to this community art project.”

You can read the rest of  the article on The Casket’s website here.

Assistant Director of Clinical Services

Please note:  This is not a job listing, this is a job description. For current opportunities click here. This is a non-union position (Mgmt.).

POSITION: Assistant Director of Clinical Services
DEPARTMENT: Nursing and Rehabilitation Services
RESPONSIBLE TO: Director of Clinical Services

Reporting to the Director of Clinical Services, the Assistant Director of Clinical Services (ADCL) is a key member of the leadership team. Responsibilities include the day to day management and integration of resident care services throughout the organization in collaboration with the Director of Clinical Services and Supervising RN.

The essential areas of responsibility include creating and fostering an environment of clinical excellence, innovation, enthusiasm and professional growth. The ADCS shows initiative and flexibility, has a strong commitment to the maintenance of the health and quality of life of the residents, demonstrates principle-based decision making, leads a cooperative work environment and has an ability to organize time and resources effectively. The ADCS assists the Director of Clinical Services in assessing the effectiveness of clinical programs and activities on the basis of quality outcomes and alignment with best practices.

Functions and Responsibilities

  1. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times
  2. Assists in the planning, developing, organizing, implementing, directing and evaluating Continuous Quality Initiatives in the nursing department.
  3. Role models our core values in carrying out the philosophy, objectives, policies, and standards for resident care and related nursing services.
  4. Works with Sr. Leaders (Directors) and clinical service providers to ensure adherence with Long Term Care Program requirements.
  5. Leads the new resident admission process.
  6. Supports the Supervising RN’s / RRN’s in ensuring best practices are employed in addressing changes in resident conditions or behaviors [PIECES Model].
  7. Coordinates the department functions with all other departments and services of the Home.
  8. Consults and advises the Director of Clinical Services on concerns related to the Nursing Department and the Home.
  9. Assists the Director of Clinical Services in the recruiting, hiring, performance appraisal, coaching and progressive disciplinary process of the nursing staff.
  10. Promotes and maintains harmonious relationships among nursing personnel and with physicians, residents, families and the public.
  11. Plans, evaluates and directs orientation and educational training for all nursing staff. This would include the promotion of geriatric studies / certification opportunities and RN Premiums.
  12. Assists the Director of Clinical Services are in preparation of Annual Budget, and in tracking and analyzing monthly variances.
  13. Assumes responsibilities in the absence of the Director of Clinical Services.
  14. Willingness to pursue self-directed ongoing education and best practices in Continuing Care and Management.
  15. Participates in Union/Management discussions.
  16. Participates in the attendance support program.
  17. Participation on committees as required by the Director of Clinical Services.
  18. Assumes responsibility for Infection Control for the facility. Works with staff, Department Directors and Department of Health and Wellness in the development, updates, and annual education and implementation of an Infection Control Program.
  19. Responsible for carrying out other duties as may be required by the Assistant Director under the Homes for Special Care Act, Home’s by-laws and as determined by the Director of Clinical Services and/or CEO.

Leadership Competencies Required

  • Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
  • Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
  • Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
  • Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
  • Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
  • Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
  • Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
  • Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
  • Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
  • Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
  • Initiative to identify what needs to be done and take action before being asked or the situation requires it
  • Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
  • Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
  • Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
  • Self Confidence
  • Stress management
  • Personal Credibility
  • Flexibility

Position Specific Competencies

  • Clinical practice knowledge
  • Delivery models/designs knowledge
  • Safe practice initiatives
  • Utilization
  • Quality improvement Initiatives
  • Risk management theory & practice
  • Sound understanding of Ethical practice
  • Consistently acts as a role model for advocacy
  • Sound understanding of Union Contracts & Negotiations
  • Possess the person centered qualities and attitudes that respect the spirit, dignity and individuality of the Resident/resident and their family
  • Understands and is able to integrate a philosophy of person centered care into the daily operations of the nursing department
  • Able to supervise staff including the ability to mentor, coach and empower staff
  • A working knowledge of budgeting
  • Able to work independently and as part of the Leadership Team

Educational & Experience Qualifications

  • BSc Nursing Required
  • Licensed with CRNNS
  • Previous demonstrated leadership experience required
  • Demonstrated experience with Accreditation and Quality Initiatives
  • Excellent Computer Skills [Microsoft Word, Excel, Outlook]
  • Excellent written and verbal communication skills
  • Conflict Management / Resolution Training an asset [or willing to be trained]
  • SAFER Leadership Certificate an asset
  • I.E.C.E.S. Certificate
  • Teepa Snow Training or Gentle Persuasive Approach training an asset
  • WHMIS, PIPC and PHIA training an asset

 

Director of Clinical Services

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Director of Clinical Services
DEPARTMENT: Nursing and Rehabilitation Services
RESPONSIBLE TO: CEO

As a member of the Leadership Team, the Director of Clinical Services provides oversight of Physiotherapy, Occupational Therapy and Nursing Services to ensure a coordinated and collaborative approach to resident care. The Director of Clinical Services works closely with the Assistant Director of Clinical Services to ensure clinical services are coordinated, collaborative across professional disciplines and all departments. Reporting to the CEO responsibilities include the day to day management and integration of clinical services throughout the organization. The essential functional areas of responsibility include the delivery of quality, safe clinical services  that respects and enhances the quality of life for every Resident and their family by ensuring adherence to applicable Standards of Practice, delivery of person centred care.  In keeping with our Mission, Vision and Values and our philosophy of Person Centered Care, the Director of Clinical Services serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

 

Key Responsibilities:

  1. Effectively manage Clinical Services through monitoring of the Rehabilitation  and Nursing Department  budgets ensuring that the annual budget is not exceeded
    • Monthly review and analysis of clinical services departmental financial data in collaboration with appropriate departmental mangers
    • Investigate variances, develop corrective action plan and report same to CEO
    • Participates in annual Capital equipment planning process in collaboration with other Senior Leaders
    • Submission of Capital equipment requests
  1. Coordinate the provision of Clinical Services that are person centered and that support and reflect the Mission, Vision and Values of the RK Mac Donald Nursing Home
    • Ensure annual review of clinical policies by appropriate clinical staff or manager and ensure revisions are completed as required.
    • Develop yearly clinical services delivery goals and objectives that support the Strategic Plan and are in support of achieving/maintaining Accreditation Canada standards
    • Ensure Licensed staff as well as all clinical services support staff maintain care practices in accordance with standards of practice and care that comply with operating requirements of department, relevant federal, provincial and professional legislation, standards &/or regulations
    • Provide assistance and direction to employees that facilitates the highest quality of efficient, effective and safe care
    • Provides systematic monitoring and evaluation of resident needs and satisfaction with care through collaboration with Departmental Directors (ie rehab Services or Nursing)
    • Monitor program and resident outcomes, evaluate all aspects of the operation and assess and plan for the future
    • Identify any outstanding issue or concerns of family, residents or staff and implement any corrective actions as required in collaboration with appropriate departments
    • Annually review and update Job Descriptions
  1. Effectively plan and oversee human resources in the rehabilitation and nursing departments in collaboration with the appropriate Departmental Director and Human Resources Coordinator
    • Actively participates in the departmental hiring process or appoints designate
    • Develops action oriented performance review systems
    • Ensures that probationary performance reviews with accompanying plan of development and goals are conducted as required by contract
    • Discipline, up to and including dismissal
    • Coaching, mentoring and empowering RN/LPN Team Leads, OT and PT
    • Supports and assists the RN/LPN Team Leads in coaching, mentoring and empowering their staff
    • Supports and assist the OT and PT in the development of leadership skills, collaboration and working to the full scope of their profession.
    • Approves vacation/LOA requests or appoints a departmental designate
  1. Ensure the orientation and ongoing education of departmental staff including development and continuing education through collaboration with Clinical Service Directors and the Education Coordinator
    • Ensure educational provisions are made to meet required performance standards
    • Work with clinical service manager to identify and prioritize learning needs of clinical services staff
    • Ensures that all clinical staff participate in required annual educational safety programs
    • Identify best practices and associated educational needs of clinical services departments
  1. Accountable for the Safety and Risk Management of Clinical services
    • Identification and management of potential risks in collaboration with Departmental Directors, RN / LPN Team Leads and other clinical support staff.
    • Participates as a Leader in the JOHS program and Risk Management Program
    • Monitoring and auditing of Departmental compliance as necessary
  1. Communication: through personal behavior and interactions, will consistently demonstrates a humanistic, affiliative approach to relationships:
    • Within department, with other team members and with union representatives
    • In all interactions, within and while representing the facility
    • With all Residents and families
    • While establishing and maintaining cooperative working relationships
  1. Ensures Continuous Quality Initiatives in all activities
    • Maintains clinical practice knowledge within professional designation
    • Ensures other Clinical Services Directors maintain practice knowledge
    • Establish and direct systems for evidence based practice/outcome measurement and improving quality of nursing care
    • Determine resident care quality improvement goals and objectives
    • Ensure that all staff maintain a current knowledge of trends and issues within the field and recommend changes in standards, policies and procedures, equipment and programs as appropriate
    • Analyze CQI data to identify solutions or improvements as required
    • Review relevant occurrences and ensure appropriate follow-up as required
  1. Participates in Committees/teams as required
    • Ensure that all nursing committees are structured and focused on meeting the Goals established by the Strategic Plan
    • Sits as a Chair of at least one organizational committee
  1. Leadership Roles
    • Active participant on the leadership team
    • Demonstrates integration of the Mission, Vision and Values into practice
    • Participates in annual Strategic planning process
    • Participates in Succession planning
    • Evidenced based clinical decision making

Leadership Competencies Required

    • Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
    • Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
    • Managing Others as demonstrated by the ability to work with others to coach and mentor them to develop their capabilities
    • Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
    • Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
    • Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
    • Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
    • Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
    • Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
    • Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
    • Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
    • Initiative to identify what needs to be done and take action before being asked or the situation requires it
    • Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
    • Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
    • Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
    • Self Confidence
    • Stress management
    • Personal Credibility
    • Flexibility

Position Specific Competencies

    • Clinical practice knowledge
    • Delivery models/designs knowledge
    • Safe practice initiatives
    • Utilization
    • Quality improvement Initiatives
    • Risk management theory & practice
    • Sound understanding of Ethical practice
    • Consistently acts as a role model for advocacy
    • Sound understanding of Union Contracts & Negotiations
    • Possess the person centered qualities and attitudes that respect the spirit, dignity and individuality of the Resident/resident and their family
    • Understands and is able to integrate a philosophy of person centered care into the daily operations of the nursing department
    • Able to supervise staff including the ability to mentor, coach and empower staff
    • A working knowledge of budgeting
    • Able to work independently and as part of the Leadership Team

Educational Qualifications

    • Baccalaureate Degree in Nursing, Physiotherapy, or Occupational Therapy required.  Masters Degree is preferred

Experience Required

    • 5 years management experience in nursing
    • Experience in gerontology nursing an asset