Job Description

Dietary Aide

Aug 19, 2022

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Food Services Aide (General Worker)
DEPARTMENT: Food Services
RESPONSIBLE TO: Food Services Director

Under the direction of the Food Services Director, the Food Services Aide supports the delivery of quality food services to the Residents of the Home. As an employee of the RK MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Food Services Aide serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities:

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
Prepare resident trays in an attractive manner and in accordance to dietary orders.
Sets up-delivers meal cart(s) and resident trays to the unit dining areas in accordance to the rules of decentralized dining.
Meal service of the residents: setting the tables for the breakfast, dinner, and supper meals; service of the meal(s) in a pleasant, efficient, and courteous manner; clearing and re-setting of the resident tables; directed sanitation duties in the respective dining areas.
Cleans and sanitizes dishes and cutlery used by residents, staff, visitors, catering personnel and the activity department.
Pot sink duty, as required and directed.
Cleans and sanitizes tables, kitchen equipment, serving line, carts, and counters by: using proper cleaning equipment, procedures, and cleaning solutions. Follows daily cleaning list.
Spot clean/sanitize designated areas of the utility room and main kitchen, as outlined in the job specifications.
Keeps fridges and storage areas tidy and clean by removing all empty boxes and clutter, and disposing of the same in the appropriate manner. Mop up spills, as required.
Daily meal offerings to be posted on menu boards.
Deliver nourishments and supplies to nursing units and place in appropriate fridges and cupboards.
Deliver night lunches to nursing units daily for distribution to residents.
Must be familiar with Departmental Policies and Procedures Manual, WHMIS and EMO.
Attend annual in services for WHMIS, Fire Safety; re-certify Food Handlers certification and Firs Aid/CPR as required.
Perform additional related duties as outlined by Director of Food Services or delegate.

Education, Training and Experience

The work requires reading, writing, speaking and understanding English, sound comprehension and judgment. The work requires understanding and following simple work procedures. Work procedures are straight forward and are normally learned from demonstrations and from on-the-job experienced co-workers. Minimum education level Grade 12. Must have Food Handlers course or be willing to obtain the same shortly after employment begins and upgrade every 5 years.

Effort

Mental: The work requires portioning and serving meals to residents and staff members. Making sure residents receive proper diets.

Physical: The work requires walking and standing, pushing food carts loaded with food, carrying dishes and trays, cleaning dishes and equipment. The incumbent is required to lift up to 50 pounds without the assistance of another person.

Supervision: The job requires no supervision of staff.

Personal Suitability

The work requires reliability, adaptability, effective interpersonal relations, and ability to work under pressure and good personal hygiene and neatness.

Supervising Registered Nurse

Jun 30, 2022

POSITION: Supervising RN
DEPARTMENT: Nursing
RESPONSIBLE TO: Director of Clinical Services

The Supervising RN is accountable to the Director of Clinical Services in the provision of front-line leadership to the nursing and support staff and ensures that the mission, vision and core values, expected behaviors, leadership philosophy, ethics, safety, quality and inter-professional collaboration are integrated within the Home. The Supervising RN is responsible for monitoring the quality outcomes [see Appendix A] as they relate to the care provided by our nursing care partners.

The Supervising RN is accountable and responsible to role model our core values; demonstrate excellence in practice and to provide staff with assistance, support in the delivery of holistic, person-centered care. They must possess excellent communication and interpersonal skills to ensure effective communication with all members of the care team, especially the resident and their family.

Cultural Philosophy:

Constructive / Participatory Leadership

Cultural Norms:

Achievement based thinking
Self-actualized thinking
Humanistic – encouraging based thinking.
Affiliative based thinking –

Core Values:

Compassion Accountability Respect: Excellence Safety:

Key Responsibilities

Implicit in this role is the responsibility for supervising and participating in the day-to-day provision of quality care for all residents. The Supervising RN is responsible to utilize leadership and management skills to identify and solve problems. In supporting our vision of an alive and vibrant community built on meaningful relationships that celebrates and encourages a uniqueness of spirit and character the Supervising RN is responsible for building and developing, for supporting and encouraging the development and continuance of a cohesive, responsive, cooperative care team that maintains a continual focus on a holistic approach to living. As an employee of the RK Mac Donald Nursing Home, the Supervising RN has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of person-centred care, the Supervising RN represents the home in a positive, professional, efficient and confidential manner.

Leadership: accountable to inspire care partners to role model our core values and to coach and build a team that will achieve the vision – “leading care partners to excellence”

Excellent attendance
Self –educator
Ability to host / Chair team meetings
Ability to present education sessions on a variety of care related topics
Knowledgeable of and monitors compliance with the provincial LTC Facility Program Requirements
Responsible for the efficient and effective day to day functioning of all nursing care areas
Supports staff and manages the first level of discussion with Incident Reports and care partner / family conflict and addressing resident unmet needs, i.e. behaviors
Models our core values creating an atmosphere that empowers staff to contribute to the delivery of high quality care
Provides a visible, identifiable presence that invites feedback and discussion
Contributes to the delivery of organizational objectives
Excellent communication and interpersonal relationships with staff, residents, families and other care providers
Enhancing staff satisfaction by creating a challenging and positive work environment

Clinical Care Coordination and Supervision: accountable for the delivery of safe and competent, resident focused care – “be the expert in geriatric nursing”

To be familiar with the resident population in order to make safe and appropriate decisions about care plans and care staff assignments
Provides safe and competent direct clinical care [e.g. assessments and treatment] to support/direct care delivered by the RN Team Lead / LPN / CCA care partners
Monitors resident care plans to ensure they are person-centred and focused on achievable goals and outcomes
Provides leadership, education, direction and coordination to staff ensuring safe & effective clinical practices are occurring
Enhances the resident experience by performing rounds and building relationships
Leads the admission process ensuring that the focus of care is holistic and person rather than medically centered

Human Resources: accountable to maximize employee performance in service to the Mission, Vision & Core Values of the Home – “promoting excellence in care”

Monitors skills and competencies of nursing care partners and ensures that the skills are kept current taking appropriate proactive or corrective action when required
Conducts annual performance reviews with all staff and assists each staff person in developing goals and action plans specific to their performance review and learning needs
Conducts care area staff meetings at least monthly, preferably bi-weekly

Family Relations: accountable for the recognition and inclusion of family as care givers. Responsible for establishing and maintaining compassionate and respectful relationships with family members and recognizing the critical role they continue to play in the lives of those entrusted in our care – “ensuring the resident’s voice is heard”.

Maintain open and respectful lines of communication with family by ensuring family is invited and welcomed as a partner in care planning
Welcomes and encourages family feedback

Continuous Quality Improvement & Occupational Health and Safety: accountable for the continuous quality improvement and safety initiatives that will make every important aspect of the resident’s experience better. Responsible for ensuring standards of practice, codes of ethics and health and safety are understood and followed – “driving continuous growth creating a safe and healthy environment”

Investigates Safety Event and Fall Reports involving residents to ensure corrective strategies are implemented in care planning in an effort to reduce reoccurrences.
Participates in implementing and evaluating quality initiatives – see (Appendix) Quality Outcomes
Ensures safe work practices are adhered to at all times
Ensures staff adherence to infection control practices

Supports

The RN Supervisor will have the support of the Director of Clinical in administering their roles and responsibilities as outlined in this job description

Educational Qualifications

RN, B.Sc.N. preferred
Current registration with CRNNS
Certificate in gerontology nursing [or willingness to obtain]
Current CPR, WHIMIS ,CPI
Certificate in Gentle Persuasive Approach
Certificate in P.I.E.C.E.S.

Experience Required

Five years nursing experience in Geriatric Nursing
Previous supervisory experience an asset

Knowledge & Skills Required

Demonstrated flexibility
Demonstrated leadership abilities
Evidence of the ability to motivate others
Strong resident focus and ability to build relationships
Commitment to supporting a culture that supports and lives our mission, vision & values
Demonstrated self confidence in protecting the rights and well-being of residents as opposed to those of our care partners
Demonstrated critical thinking & problem-solving skills
Demonstrated commitment to self-learning and continuous professional education
Effective and compassionate communication & interpersonal skills
Self-confidence in addressing conflict and securing resolution

Competencies

Competence means the ability to integrate and apply the knowledge, skills and judgement required to practice safely and ethically in a designated role and practice setting.

Ongoing professional development and competence is required
Maintains an awareness of current trends and issues in gerontological nursing care
Identifies, achieves and maintains own professional development needs

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Approved by: Director of Clinical Services

Rehabilitation Assistant

May 27, 2022

POSITION: Rehabilitation Assistant
DEPARTMENT: Walking Stick Rehabilitation Services
RESPONSIBLE TO: Director Rehabilitation/Clinical Services

The Rehab Assistant is responsible for implementing rehabilitative strategies for improving residents’ quality of life through the provision of prescribed therapeutic programs, related documentation and communication. All services provided are in accordance with residents’ personal choice and preferences with the aim of achieving excellence in the care and well-being of those living in the RK MacDonald community. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Rehab Assistant, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Functions And Responsibilities

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
Assists the PT / OT with the assessment of residents to obtain data necessary for treatment planning and implementation.
Assists in transfer and walking code assessment and posting
Provides supervision to residents utilizing Walking Stick or Front Porch accessing:
exercise equipment
paraffin wax
hot packs,
ice packs
massage table
TENS units
Administers treatment plans (exercise class, Front Porch and Walking Stick programs) , as prescribed by the PT / OT with resident’s consent and direction, respecting personal choice and preference including goals and methods to achieve identified goals.
Co-ordinates treatment plan with residents, and care team, involving family as necessary.
Monitor resident’s response to interventions and notifies PT / OT of changes in clinical presentation
Maintenance and cleaning of Red Cross equipment prior to returning to Red Cross
Transports residents to and from the Walking Stick / Front Porch area
Participants in monthly safety audit of the Walking Stick and Front Porch
Participates in safety audits – wheelchairs, mattresses, slings, transfer and mobility codes, roho cushions, mat alarms and rolators
Tracking and maintenance of Red Cross Specialized Equipment
Administers staff and student Resident Safe Lifting, Handling and Transfer In-services
Seeks out, attends and participates in personal and professional education programs.
Works to create a culture of safety for all
Provides verbal encouragement and support to any resident to maintain independence,
Supports interventions designed by other members of the interdisciplinary team
Documents result of resident’s treatment according to approved format
Checks and cleans equipment, maintains treatment sand storage areas, orders necessary supplies
Conducts group exercise classes weekly tailored to meet resident needs

Educational Qualifications

Graduation from a recognized Community College Rehabilitation Assistant Program or recognized OTA or PTA College program
Basic Medical Terminology
Has or willingness to obtain safety programs such as WHMIS and CPR

Experience required

Minimum of 3 years recent experience in a Long Term Care and/or Community setting

Skills or Competencies

Ability to foster, demonstrate and maintain good public relations with residents, families, visitors, and the public.
Ability to develop and maintain positive working relationships with coworkers and other members of the health care team.
Ability to work independently and complete assigned work
Excellent interpersonal communication skills.
Must be physically able to perform all aspects of the work.

Other Duties

Other related duties as assigned

Approved by: Director Rehab/Clinical Services

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Assistant Director of Clinical Services

Feb 7, 2022

POSITION: Assistant Director of Clinical Services
DEPARTMENT: Nursing/Rehab Services
RESPONSIBLE TO: Director of Clinical Services

Reporting to the Director of Clinical Services, the Assistant Director of Clinical Services (ADCL) is a key member of the leadership team. Responsibilities include the day to day management and integration of resident care services throughout the organization in collaboration with the Director of Clinical Services and Supervising RN.

The essential areas of responsibility include creating and fostering an environment of clinical excellence, innovation, enthusiasm and professional growth. The ADCS shows initiative and flexibility, has a strong commitment to the maintenance of the health and quality of life of the residents, demonstrates principle-based decision making, leads a cooperative work environment and has an ability to organize time and resources effectively. The ADCS assists the Director of Clinical Services in assessing the effectiveness of clinical programs and activities on the basis of quality outcomes and alignment with best practices.

Functions and Responsibilities

To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times
Assists in the planning, developing, organizing, implementing, directing and evaluating Continuous Quality Initiatives in the nursing department.
Role models our core values in carrying out the philosophy, objectives, policies, and standards for resident care and related nursing services.
Works with Sr. Leaders (Directors) and clinical service providers to ensure adherence with Long Term Care Program requirements.
Leads the new resident admission process.
Supports the Supervising RN’s / RRN’s in ensuring best practices are employed in addressing changes in resident conditions or behaviors [PIECES Model].
Coordinates the department functions with all other departments and services of the Home.
Consults and advises the Director of Clinical Services on concerns related to the Nursing Department and the Home.
Assists the Director of Clinical Services in the recruiting, hiring, performance appraisal, coaching and progressive disciplinary process of the nursing staff.
Promotes and maintains harmonious relationships among nursing personnel and with physicians, residents, families and the public.
Plans, evaluates and directs orientation and educational training for all nursing staff. This would include the promotion of geriatric studies / certification opportunities and RN Premiums.
Assists the Director of Clinical Services are in preparation of Annual Budget, and in tracking and analyzing monthly variances.
Assumes responsibilities in the absence of the Director of Clinical Services.
Willingness to pursue self-directed ongoing education and best practices in Continuing Care and Management.
Participates in Union/Management discussions.
Participates in the attendance support program.
Participation on committees as required by the Director of Clinical Services.
Assumes responsibility for Infection Control for the facility. Works with staff, Department Directors and Department of Health and Wellness in the development, updates, and annual education and implementation of an Infection Control Program.
Responsible for carrying out other duties as may be required by the Assistant Director under the Homes for Special Care Act, Home’s by-laws and as determined by the Director of Clinical Services and/or CEO.

Leadership Competencies Required

Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
Managing Others as demonstrated by the ability to work with others to coach and mentor them to develop their capabilities
Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
Initiative to identify what needs to be done and take action before being asked or the situation requires it
Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
Self Confidence
Stress management
Personal Credibility
Flexibility

Position Specific Competencies

Clinical practice knowledge
Delivery models/designs knowledge
Safe practice initiatives
Utilization
Quality Improvement Initiatives
Risk Management Theory & Practice
Sound understanding of Ethical Practice
Consistently acts as a role model for advocacy
Sound understanding of Union Contracts & Negotiations
Posses the person-centered qualities and attitudes that respect the spirit, dignity and individuality of the resident and their family
Understands and is able to integrate a philosophy of centered care into the daily operations of the nursing department
Able to supervise staff including the ability to mentor, coach and empower staff
A working knowledge of budgeting
Able to work independently and as part of a Leadership Team

Education/Experience:

BSc Nursing Required
Previous demonstrated leadership experience required
Demonstrated experience with Accreditation and Quality Initiatives
Excellent Computer Skills [Microsoft Word, Excel, Outlook]
Excellent written and verbal communication skills
Conflict Management / Resolution Training an asset [or willing to be trained]
SAFER Leadership Certificate an asset
P.I.E.C.E.S. Certificate
Teepa Snow Training or Gentle Persuasive Approach training an asset
WHMIS, PIPC and PHIA training an asset

Approved by: Director of Clinical Services – Nonunion/Mgt. Position

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Physiotherapist

Nov 17, 2021

POSITION: Physiotherapist
DEPARTMENT: Walking Stick Rehabilitation
RESPONSIBLE TO: Director, Clinical Services

Reporting to the Director of Clinical Services, the Physiotherapist is responsible for encouraging growth of residents through the provision of programs and services that are in keeping with the philosophy of RK MacDonald Nursing Home and its established policies and procedures. The Physiotherapist will provide programs and services to residents according to established standards and administrative policies. This will involve assessing resident’s needs, and planning, implementing and documenting Physiotherapy services while working as part of a multi-disciplinary team. All services provided are in accordance with residents’ personal choice and preferences with the aim of achieving excellence in the care and well-being of those living in the RK MacDonald community. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Physiotherapist, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

Professional Accountability:

Carries out assessments, plan implementation, plan evaluation and education in accordance with RK policies and procedures, the Physiotherapy
Code of Ethics, the National Physiotherapy Competency Requirements, and the Physiotherapy Act of NS.
Conducts self within legal/ethical/professional obligations and requirements.
Performs beyond entry level competencies and within medical directives and delegated medical functions as approved for the practice setting as per the Physiotherapy Act of Nova Scotia.
Works as a champion of resident centered care.
Respects the individuality, autonomy and confidentiality of the resident and ensures the resident is treated respectfully and uses a person-centred approach involving shared decision making and responsibility with the resident and Substitute Decision Maker.
Demonstrates professional integrity and a commitment to the well-being of all residents.
Engages in professional development and lifelong learning activities.
Orientation of new employees and mentor / preceptor of new and existing employees as appropriate.
Acts as a mentor / preceptor for student clinical internships.

Communication and Collaboration:

Establishes and maintains effective communication with residents, relevant others and professional colleagues.
Maintains an accurate account of care given through clear, concise, written and verbal communication and evaluates, communicates and documents resident response to care in a timely manner.
Develops and maintains information systems to ensure appropriate access to accurate, objective, relevant information about the resident and general Physiotherapy services.
Collaborates, partners, and communicates with the individual, family, and external service providers when there is a difference between the care plan and the wants, needs and abilities of the resident.
Demonstrates effective collaboration and inter-professional teamwork by consulting and sharing information with other health professionals, family and community organizations in a timely manner, provided resident consent is obtained where required, to ensure comprehensive, safe service delivery.
Facilitate admission planning and transitions across the health care continuum, ensuring the resident’s needs are met in appropriate setting.
Participation in staff meetings or working group meetings.
Participation in and /or leadership of program planning, research, continuous quality improvement initiatives, committees, staff education, safety initiatives, and accreditation as requested.
Demonstrates effective verbal and non-verbal communication abilities to prevent adverse events.
Communicates effectively in special high-risk situations to ensure the safety of residents.

Assessment / Treatment / Education:

Participates in screening and prioritizing referrals to Physiotherapy to determine the individual’s need for Physiotherapy Services as required.
Identifies the resident, based on each unique situation, and identifies the resident’s support system (e.g., family, significant others, caregivers, community, etc.).
Consults with the resident on options for service; explains and obtains resident consent. Services at the RK include:
Transfer Code and Mobility Assessments
Assessment and provision of slings for ceiling / hoyer lifts
Provide clinical education to physiotherapy student interns
Investigates Fall Events
Physiotherapy assessment and treatment of resident health concerns: orthopedic, neurology, geriatric and cardio-respiratory
Supervision of delegated physiotherapy treatments
Maintenance and recommending of exercise and related physiotherapy equipment
Participation in Walking Stick safety / equipment audits
Provides annual Safe Lifting and Transferring In-services for CCA staff
Advocates with the resident to establish positive first contact, consults on options for service; educates and collaborates to establish/remind resident of previous signing and document consent.
Engages with residents to build rapport and the relationship, to clarify values, organize a schedule and places to meet for assessment.
Collaborates with resident to identify priorities for assessment and possible expected outcomes.
Collaborates with members of the healthcare team and resident to collect, validate and expand assessment data.
Documents and communicates pertinent information in a timely and concise manner.
Monitors, through assessment data, the ongoing status of the resident.
Recognizes changes in physical performance and engagement, functional abilities, and health care needs and adjusts the care plan accordingly.

Planning:

Engages the resident in the goal setting process to identify the resident’s priorities.
Engages in critical thinking, analyses and interprets assessment data for the resident, his/her support system and the health care team to identify the resident’s physical performance issues, strengths and weaknesses.
Through collaboration with the resident, develops the plan of care based on the analysis of assessment findings, chosen theoretical approaches, clinical best practices, and the resident’s vision for his/her life opportunities.
Initiates planning and establishes short- and long-term goals, expected outcomes, a plan of care, and a discharge plan.
Applies knowledge of pertinent Physiotherapy and related healthcare research and evidence to care planning; uses current knowledge to justify plan of care.
Integrates interdisciplinary and multiagency factors into the care plan.
Negotiates and communicates with the resident, his/her support system, the health care team, and service providers when there is a difference between the care plan and the wants, needs and strengths of the resident.

Implementation:

Engages the resident in treatment (either individual or group) by providing interventions with an aim to maximize physical and emotional functioning and minimize barriers that impede social engagement. Implementation of the plan involves promotion of safety, choice, and risk engagement.
Interventions may occur in resident’s usual environment and may include one or more of the following: remediation, adaptation, compensation, prevention, health promotion, or education. Interventions typically target the person and environment collectively as these elements are inter-related.
Teach and coach residents and families in a flexible and creative manner using accurate and consistent information, which may include the development of educational materials.
Plans for timely completion of Physiotherapy intervention and follow-up, as required, to meet resident’s needs.
Delegates appropriate tasks / activities to a Rehabilitation Assistant, rehabilitation aide, or other members of the health care team.
Supervises Rehabilitation Assistants, and Rehabilitation Aides.

Evaluation:

Evaluates, communicates, and documents expected and unexpected responses to care, to the resident, his/her support system, and the health care team. Evaluates and monitors broad outcomes including healthy living, and reducing hospitalization.
In collaboration with the resident, his/her support system and the health care team monitors resident’s response to interventions and modifies/grades treatments and care plans, as indicated.
Discusses observations with and makes recommendations to interdisciplinary team and leaders to influence program development/evaluation.
Maintains an accurate account of care given through clear, concise, written and verbal communication and evaluates, communicates and documents resident response to care.
Continuously engages in critical thinking, and evaluates plan of care and makes revisions to plan as necessary in consultation and collaboration with other members of the health care team, resident, his/her support system.
Consults, collaborates, advocates, educates and engages the resident to optimize services.
Protects resident and family confidentiality, privacy and creates an overall environment that is safe and secure.
Terminates Physiotherapy Services in agreement with clinical best practices, and/or when maximal therapeutic outcomes / functional gains are achieved.

Other Related Duties:

Other duties as assigned by Director of Rehabilitation.

Inter-professional Competencies:

Describes one’s roles and responsibilities and scope of practice clearly to other professionals / residents / family members.
Describes overlapping aspects of own professional knowledge and skills with other health professionals and paraprofessionals.
Recognizes and respects the role, responsibilities and competence of other professions / paraprofessionals in relation to one’s own.
Demonstrates respect and trust to ensure that collaborative relationships are fostered.
Practices within own scope of practice, code of ethics, standards and/or clinical guidelines while working within a collaborative resident centered relationship.
Works with others to assess, plan, provide and review care to maximize health outcomes for individual residents.
Gathers assessment data from all health professionals/paraprofessionals / residents / family involved in care.
Demonstrates effective sharing of information and exchanging of ideas.
Integrates information from each health professional / paraprofessional / resident / family to develop common resident centered goals.
Participates effectively and appropriately in an inter-professional health care team to optimize resident safety.

Position Specifications

Certification / Registration / Designation

Eligible for registration with the Nova Scotia College of Physiotherapists.
Eligible for membership with the Canadian Physiotherapy Association.

Special Knowledge and Skills:

Thorough knowledge of Physiotherapy practice, with an interest in program development and evaluation skills
Demonstrated accountability and responsibility.
Strong resident focus and ability to build solid resident relationships.
Demonstrated collaboration and teamwork skills with the resident at the Centre.
Commitment to continuous improvement and innovation.
Demonstrated leadership abilities.
Demonstrated planning, organization, and time management skills.
Commitment to promoting a culture that supports safety, ethical practices and organizational health.
Demonstrated good attendance in current and past employment.
Exemplary work history as demonstrated in current and past employment.
Computer skills (e.g., statistics input, word processing, email, etc.).
Annual Cardio-pulmonary Resuscitation certification (BCLS).
Physical capabilities to perform the duties of the position.
Physiotherapy is a diverse profession and additional courses/education/training in many specialized areas of practice may be required, e.g., stroke rehabilitation, seating, splinting, mental health services, etc.

Judgement and Initiative:

Identifies the need for and coordinates Physiotherapy services to maintain and enhance the physical and social performance and engagement of the resident.
Continuously engages in critical thinking, and evaluates plan of care and makes revisions to plan as necessary in consultation and collaboration with the resident, his/her support system and other members of the health care team.
Articulates rationale for decisions that are based on clinical best practice, current theory and research
Intervenes when standards of practice are violated or not upheld.
Refers to appropriate professionals for issues beyond the profession’s scope of practice and the individual’s personal competence.
Seeks direction or assistance from other health care professionals as required.

Type and Level of Supervision Exercised:

Delegates appropriate tasks/ activities to a Rehabilitation Assistant, rehabilitation aide, or other members of the health care team.
Supervision of Rehabilitation Assistants, and Rehabilitation Aids.
Acts as a mentor / preceptor for students.

Key Relationships:

Engages with resident to build rapport and the relationship, clarify values, organize a schedule and places to meet for assessment.
Collaborates with resident to identify priorities for assessment and possible expected outcomes.
Collaborates and communicates effectively with resident, his/her support system, team member(s) and internal/external resources to implement and coordinate plan of care/services.
Collaborates and works consultatively with team members, all levels of management, and other departments and agencies both internal and external to the organization.
Engages with Professional Associations.
Act as a Communicator, to promote of the profession of Physiotherapy, and the concepts of physical performance, functioning and social engagement.

Physical Demand

Physical capabilities to perform the duties of the position, including working in awkward positions; sitting; stretching/reaching; on feet, standing/walking; pulling/pushing; lifting more than 40 lbs.; transferring residents; crouching; and manual dexterity.

Mental and Visual Demand

These include but are not limited to:

Active listening / counselling / interviewing
Clinical reasoning and critical thinking
Observation
Providing training/instruction to patients/students/families/caregivers
Report Writing/documentation
Data entry/computer use
Health Record review
Making presentations
Driving

Working Environment and Unavoidable Hazards:

Work is inside in resident’s rooms and Physiotherapy spaces

Safety (resident, worker & workplace)

Demonstrates good stewardship in the identification, reporting & mitigation of unsafe Acts or conditions

Contribute to a culture of resident safety.
Work in teams for resident safety.
Communicate effectively for resident safety.
Manage safety risks.
Optimize human and environmental factors.
Recognize, respond to and disclose adverse events.

Professional Qualification / Education / Experience

Minimum of 3 years recent experience in a Long Term Care setting and/or Community
Bachelor of Science Degree in Physiotherapy or Masters of Science in Physiotherapy Entry Level, from an accredited University.
Registered member of the Nova Scotia College of Physiotherapists
Safety courses such as, BCLS, CPR, CPI and WHIMIS
Current membership with the Canadian Physiotherapy Association with active participation in professional activities preferred
Ability to work independently with minimal supervision.
Ability to organize, develop and initiate ideas and programs.
Commitment to working in an interdisciplinary approach.
Demonstrate good communication skills, verbally and in writing.
Demonstrated physical ability to perform the duties of the position.
Good Attendance and Work Record
Alzheimer and Related Dementia course
Criminal Records check – including Vulnerable Sector Search

Approved by: Director of Clinical Services

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Director of Clinical Services

Nov 15, 2021

POSITION: Director of Clinical Services
DEPARTMENT: Nursing and Rehabilitation Services
RESPONSIBLE TO: CEO

As a member of the Leadership Team, the Director of Clinical Services provides oversight of Physiotherapy, Occupational Therapy and Nursing Services to ensure a coordinated and collaborative approach to resident care. The Director of Clinical Services works closely with the Assistant Director of Clinical Services to ensure clinical services are coordinated, collaborative across professional disciplines and all departments. Reporting to the CEO responsibilities include the day to day management and integration of clinical services throughout the organization. The essential functional areas of responsibility include the delivery of quality, safe clinical services that respects and enhances the quality of life for every Resident and their family by ensuring adherence to applicable Standards of Practice, delivery of person centred care. In keeping with our Mission, Vision and Values and our philosophy of Person Centered Care, the Director of Clinical Services serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities:

Effectively manage Clinical Services through monitoring of the Rehabilitation and Nursing Department budgets ensuring that the annual budget is not exceeded

Monthly review and analysis of clinical services departmental financial data in collaboration with appropriate departmental mangers
Investigate variances, develop corrective action plan and report same to CEO
Participates in annual Capital equipment planning process in collaboration with other Senior Leaders
Submission of Capital equipment requests

Coordinate the provision of Clinical Services that are person centered and that support and reflect the Mission, Vision and Values of the RK Mac Donald Nursing Home

Ensure annual review of clinical policies by appropriate clinical staff or manager and ensure revisions are completed as required.
Develop yearly clinical services delivery goals and objectives that support the Strategic Plan and are in support of achieving/maintaining Accreditation Canada standards
Ensure Licensed staff as well as all clinical services support staff maintain care practices in accordance with standards of practice and care that comply with operating requirements of department, relevant federal, provincial and professional legislation, standards &/or regulations
Provide assistance and direction to employees that facilitates the highest quality of efficient, effective and safe care
Provides systematic monitoring and evaluation of resident needs and satisfaction with care through collaboration with Departmental Directors (ie rehab Services or Nursing)
Monitor program and resident outcomes, evaluate all aspects of the operation and assess and plan for the future
Identify any outstanding issue or concerns of family, residents or staff and implement any corrective actions as required in collaboration with appropriate departments
Annually review and update Job Descriptions

Effectively plan and oversee human resources in the rehabilitation and nursing departments in collaboration with the appropriate Departmental Director and Human Resources Coordinator

Actively participates in the departmental hiring process or appoints designate
Develops action oriented performance review systems
Ensures that probationary performance reviews with accompanying plan of development and goals are conducted as required by contract
Discipline, up to and including dismissal
Coaching, mentoring and empowering RN/LPN Team Leads, OT and PT
Supports and assists the RN/LPN Team Leads in coaching, mentoring and empowering their staff
Supports and assist the OT and PT in the development of leadership skills, collaboration and working to the full scope of their profession.
Approves vacation/LOA requests or appoints a departmental designate

Ensure the orientation and ongoing education of departmental staff including development and continuing education through collaboration with Clinical Service Directors and the Education Coordinator

Ensure educational provisions are made to meet required performance standards
Work with clinical service manager to identify and prioritize learning needs of clinical services staff
Ensures that all clinical staff participate in required annual educational safety programs
Identify best practices and associated educational needs of clinical services departments

Accountable for the Safety and Risk Management of Clinical services

Identification and management of potential risks in collaboration with Departmental Directors, RN / LPN Team Leads and other clinical support staff.
Participates as a Leader in the JOHS program and Risk Management Program
Monitoring and auditing of Departmental compliance as necessary

Communication: through personal behavior and interactions, will consistently demonstrates a humanistic, affiliative approach to relationships:

Within department, with other team members and with union representatives
In all interactions, within and while representing the facility
With all Residents and families
While establishing and maintaining cooperative working relationships

Ensures Continuous Quality Initiatives in all activities

Maintains clinical practice knowledge within professional designation
Ensures other Clinical Services Directors maintain practice knowledge
Establish and direct systems for evidence based practice/outcome measurement and improving quality of nursing care
Determine resident care quality improvement goals and objectives
Ensure that all staff maintain a current knowledge of trends and issues within the field and recommend changes in standards, policies and procedures, equipment and programs as appropriate
Analyze CQI data to identify solutions or improvements as required
Review relevant occurrences and ensure appropriate follow-up as required

Participates in Committees/teams as required

Ensure that all nursing committees are structured and focused on meeting the Goals established by the Strategic Plan
Sits as a Chair of at least one organizational committee

Leadership Roles

Active participant on the leadership team
Demonstrates integration of the Mission, Vision and Values into practice
Participates in annual Strategic planning process
Participates in Succession planning
Evidenced based clinical decision making

Leadership Competencies Required

Leading Others as demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.
Managing Change as indicated by the ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness
Managing Others as demonstrated by the ability to work with others to coach and mentor them to develop their capabilities
Managing Performance as demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback and addressing performance issue promptly.
Communication as demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.
Interpersonal Awareness as demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others
Influence Others as demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions
Building Collaborative relationships as demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility
Customer Service Orientation perspective as demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs
Information Gathering as demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources
Thinking abilities including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home
Initiative to identify what needs to be done and take action before being asked or the situation requires it
Results oriented to enable one to focus on the desired results, sets challenging goals and meeting or exceeding them
Thoroughness as demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled
Decisiveness as demonstrated by the ability to make difficult decisions in a timely manner
Self Confidence
Stress management
Personal Credibility
Flexibility

Position Specific Competencies

Clinical practice knowledge
Delivery models/designs knowledge
Safe practice initiatives
Utilization
Quality improvement Initiatives
Risk management theory & practice
Sound understanding of Ethical practice
Consistently acts as a role model for advocacy
Sound understanding of Union Contracts & Negotiations
Possess the person centered qualities and attitudes that respect the spirit, dignity and individuality of the Resident/resident and their family
Understands and is able to integrate a philosophy of person centered care into the daily operations of the nursing department
Able to supervise staff including the ability to mentor, coach and empower staff
A working knowledge of budgeting
Able to work independently and as part of the Leadership Team

Educational Qualifications

Baccalaureate Degree in Nursing, Physiotherapy, or Occupational Therapy required. Masters Degree is preferred

Experience Required

5 years management experience in nursing
Experience in gerontology nursing an asset

Approved by: CEO, Terry MacIntyre

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Podiatry Technician

Aug 24, 2020

POSITION: Podiatry Technician
DEPARTMENT: Nursing
RESPONSIBLE TO: Director of Care

Reporting to the RN-Charge, the Podiatry Technician provides prophylactic and therapeutic care activities related to podiatric care and treatment involved within the scope of podiatry certification. As an employee of the RK Mac Donald Nursing Home he/she has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, Podiatry Technician serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
To promote and maintain the safety of Residents, staff, and visitors as a strategic priority for the home at all times.
Care and cutting of nails & drilling when necessary
Foot soaks
Manual or electric massage
Corn and callus removal and treatment.
Cream massage and application of protective padding.
Regular foot examination of all residents on a routine basis.
Recommends appropriate footwear, when indicated.

Education, Training, and Experience

RN/LPN
Registered with licensing body (CRNNS, CLPNNS)
Advanced Foot Care Certification

Key Competencies

Attention to detail
Customer focus
Reliability
Listening skills
Adaptability
Planning and organizing
Team work
Integrity
Honesty
High energy levels

Please note: This is not a job listing, this is a job description. For current opportunities click here.

General Worker (Housekeeping)

Aug 19, 2020

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: General Worker (Housekeeping)
DEPARTMENT: Environmental Services
RESPONSIBLE TO: Director of Environmental & Food Services

Reporting to the Director of Environmental Services, the General Worker provides general housekeeping services to maintain a clean, sanitary, comfortable and tidy environment for the Home. As an employee of the RK Mac Donald Nursing Home he/she has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the General Worker serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities

Understands that the Resident and family are central to all departmental activities, services and decisions
Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
To promote and maintain the safety of Residents, staff, and visitors as a strategic priority for the home at all times.
Work as a team with other departments in the Home.
Attend monthly Department meetings and serve on other committees as required.
Assist in training of new staff.
Ability to organize and complete assigned workloads.
Work under constant interruptions in daily work routines.
Knowledge of the safe use of all department equipment.
Report necessary repairs to Director of ES or Supervisor.
Assist Director or Supervisor in evaluating new equipment and chemical products.
Attend and participate in education in-services, workshops, seminars, etc.
Participates with multidisciplinary meetings for residents in their working unit.
General cleaning of specific areas such as Resident rooms, washrooms, common areas i.e., dining rooms, hallways and offices.
Dry and damp mop floors and vacuum carpets.
Wash and dust beds, furnishings, utensils, and equipment as per established procedures.
Waste collection in all areas of home or Manor.
Clean elevators, doors, walls, and floors.
Houseclean all rooms and do high dusting with use of a ladder.
Knowledge of how to operate all housekeeping equipment, i.e., auto scrubber, side-to-side, and other related equipment.
Replenish supplies in the work area on a weekly basis.
Keep janitor closets clean and tidy.
Use proper care when using all department equipment and keep clean.
When a Resident is deceased or discharged – responsible to pack and label all of the Residents’ belongings for family pick up. The room is given a final cleaning in preparation for a new admission.
Deliver all Residents personal clothing daily
Cleans isolation rooms as per guidelines.
Familiar with Department Policy and Procedure Manual.
Annual Update of required education in services via Surge and on site, i.e. WHMIS, Emergency Plan (Fire), etc.
Perform other related duties as required by the Director or Supervisor.
Assist in the transportation or removal of furniture or equipment as necessary.
Keep walkways clean from litter, snow, etc. (R.K. & Manor).
Transport laundry and Lab work to St. Martha’s Hospital twice daily and provide other transportation and pickup services as requested with Nursing Home vehicle.

Education, Training, and Experience

Good physical health (physical stamina and mobility including ability to reach, kneel and bend; ability to lift, push and pull required load (usually about 30lbs)

Ability to work independently and with others, ability to follow verbal and written instructions, ability to learn the operation of equipment, ability to perform repetitive tasks.

Grade 12 Education, experience in housekeeping or laundry preferred, but not required.

Key Competencies

attention to detail
customer focus
reliability
listening skills
adaptability
planning and organizing
team work
integrity
honesty
high energy levels

Executive Administrative Assistant

Aug 17, 2020

Please note: This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Executive Administrative Assistant
DEPARTMENT: Administration
RESPONSIBLE TO: CEO

The Executive Administrative Assistant manages the Front (Main) Office and is the primary point of contact for everyone entering the Home. In keeping with the Resident Centered Philosophy of Care, the Executive Administrative Assistant, as a partner in the provision of care and support of our Residents, represents the Home in a positive, professional, efficient, and confident manner, and serves as a primary source of relative information for all the people this position serves.

The primary purpose of this position is to provide a high standard of quality, professional, confidential, administrative support to the Board of Directors, the CEO, members of the Senior Leadership Team, staff, Secretary/Treasurer of Foundation Board, residents, families and all external visitors and supporting agencies of the Home. This position requires excellence in office and organizational skills (both analytical and problem solving) to ensure the efficiency of the office and an ability to maintain absolute confidentiality, sound judgment, and professionalism when dealing with sensitive issues associated with the day-day operations of this Long Term Care Home.

Key Responsibilities:

Administrative and Clerical Support

Communicates with assigned Senior Leaders (CEO, HR, and Director of Recreation) as required to coordinate and prioritize tasks or assignments, to meet deadlines, and to plan future administrative support needs.
Keeps assigned Leaders up to date on changes/ things that affect their departments and anticipates and plans for upcoming events.
Schedules appointments, books meetings/& rooms, catering, and other events as needed or anticipates by utilizing Microsoft outlook other processes in place.
Prepares, types, modifies and inputs data in various documents using Microsoft office, including: memos, letters, minutes, agendas, forms, spread sheets, brochures, licensing documents, mail merges, minutes, inventory etc.
Prepares meeting materials
Welcomes and directing visitors, assists residents, answers all incoming phone calls and demonstrates good judgement in the immediately redirecting to voice mail or have the call responded to immediately.
Coordinates registration and travel arrangements upon request.
Runs errands as needed.
Coordinates travel and meeting arrangements, arranges catering as required in the coordination of special events i.e. Board meetings, social teas, tours of home, poll stations (elections), sleeping areas for storms, etc.
Receives and distributes the Home’s and the Resident’s mail as per guideline, ensures security confidentiality of incoming faxes and circulates, maintains a current Resident Room list Directory, and maintains and assists staff on the equipment in the front office: photocopier, fax, laminating machine, shredder, postage machine and arranges special mail delivery i.e. Purolator requests.
Provides clerical support for the R.K. Board., photocopying, typing of letters, policies, minutes, coordinates meetings ensuring quorum, records minutes, coordinates and prepares materials for all meetings, Regular or Annual, and ensures signage of approved minutes and proper historical storage of all Board Correspondence. Provides support to the Foundation Board, by booking meeting rooms, assist with photocopying, direct donators, and handles and redirects Foundation mail.
Applies for renewals and posts for external licences i.e., Hairdressing Salon, Liquor Permit, Kitchen, Elevators, Accreditation, Licensing, etc.
Responds to the Senior Care Van Booking Line. Coordinates pick up and transfer with clients and drivers and maintains information for billing purposes.
Receives and processes sealed tenders for any projects requiring tender bids.
Supports Directors of Clinical and Environmental & Food Services n the absence of Office Administrative Assistant undertaking some general administrative and clerical support tasks that are necessary prior to the return of the OAA.

Office Supplies

Maintains, dispenses, and orders office supplies and equipment requests for all Departments through online, phone or in-store pick up.
Prepares report for year-end inventory for office supplies and typing of reports for other Depts.

New resident Admissions

Chair of Admissions Team
Assists with admission of a new Resident, provides tours of the home to family and resident, meets them upon arrival of home, ensures the Admission Checklist is circulated and completed and creates the EMO cards.
Circulates a Notification of change form to all Departments, and Pharmacy for admissions and transfers/ discharges.

Committee Participation

Fire & Disaster Planning-. Performs administrative duties as such: coordinates members for meeting, scribes minutes, types agenda and minutes, updates manuals, call back lists, etc. Responds to the Fire Panel Alarm, when activated when in office and performs duties as outlined in the Emergency Plan Manual

Family Council – Provides an Administrative connection on Family Council and attends meetings upon invitation. Arranges meeting room and snacks for its members.

File Storage and Retention

Maintains a paper and electronic file system for Resident and Administration files or documents. Ensures confidentiality in maintaining a record storage room for all departments by receiving, storing, and ensures secure confidential destruction of all records as per Record Storage Policy.

Business Telephone System (Home)

Maintains the business telephone system by updating the system to reflex changes such as: changing or adding a name or extension #, reset a phone for new voice mail setup. Thus, updates and circulate extension lists for the home, updates the website and the automated attendant tree to reflex the same in the phone system.

Home Keys Security

Maintains all “house keys” by updating the Key Index and ensures security by following a sign in and out system of all keys.

Other Duties

Flexible positive team member that assists in other Departments of the Home as needed.
Participates in the care and support of Residents as time permits, i.e. sitting or escorting residents to activities or appointments.
Participates on other internal/external committees as designated and performs other duties as required.

Skills &Competencies:

Proven capacity to manage sensitive information with the highest degree of integrity, professionalism and confidentiality.
Demonstrated exemplary interpersonal and communication (oral, written telephone) skills.
Demonstrated ability to clearly write, speak and interact professionally required.
Demonstrated ability to work with all levels of Management and Staff, Residents, and families and have good interaction with Business and Community relations.
Demonstrated competence to work with minimal supervision.
Demonstrated proficiency in composing professional communications, i.e., letters, emails, memos for internal or external use.
Demonstrated expertise in the MS Office suite of programs, the Internet and email.
Confirmed excellence in ability to prioritize projects, work, and manage the unexpected.
Proven effective and efficient organizational abilities, using self-direction and sound judgement to prioritize workload and to coordinate multiple and competing task demands and deadlines.
Demonstrated proficiency to work in a fast-paced environment with strong attention to detail.

Educational Qualification:

Graduate from a recognized Administrative Assistant/Office Administration program.

Experience Required:

- Minimum of 2 years’ experience in a Senior Administrative Assistant position.

Staffing Clerk

Aug 17, 2020

POSITION: Staffing (Scheduling) Clerk
DEPARTMENT: Nursing
RESPONSIBLE TO: Director of Care

Under the direction of the Director of Clinical Services is responsible for the accurate and timely data entry of staff scheduling and payroll submission. Using a manual or computerized scheduling application, the Staffing Clerk works as a team member to support the staffing needs of the RK Mac Donald Nursing Home. Every employee of the RK Mac Donald Nursing Home has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Ward Clerk serves as a positive role model as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities

Scheduling

Implements approved schedules for unionized staff
Accepts Director approved requests for scheduling changes and implements as staffing replacement allows
Discusses any variances with Director
Follows the appropriate collective agreements in addressing requirements
Follows direction of Directors with replacement of staff and overtime authorization

Staffing

Replaces unionized staff as directed for illness, approved LOA, vacations, and statutory holidays
Ensures this process is accurate and timely and following the applicable collective agreement
Verifies staffing requirements against current schedule including but not limited to, accepting staff call-ins
Ensures confidentiality at all times
Inputs, maintains and updates data utilizing the computerized scheduling system
On a daily basis, reviews time sheets to insure adequate staffing
Monitors casual relief list for need and notifies appropriate Director when required
Maintains casual staff information and availability records
Assists Charge Nurse/RN, staff, & Ward Clerks with information and resources to develop appropriate staffing plans/decisions during times when staffing office is closed

Payroll

Accurately records and verifies schedule in preparation for bi-weekly payroll submission

Planning

Consult with and advise managers on any concerns regarding staffing levels
Maintain staffing levels as per Department of Health & Wellness guidelines
Suggest alternate scheduling patterns that meet the resident care and staff needs

Required Education

Completion of Academic Grade 12
Completion of post-secondary business/administrative assistant/office management or related health care course.

Required Experience

Previous experience in scheduling and staffing an asset

Required Competencies

Demonstrated proficiency in computer applications
Demonstrated critical thinker and ability to multi-task
Demonstrated ability to work independently and under time constraints
Demonstrated positive interpersonal & communication skills.
Constructive communication skills
Demonstrated problem solver.
Excellent organizational skills.

Please note: This is not a job listing, this is a job description. For current opportunities click here.

Approved by: CEO/Director of Clinical Services

Job Description

Dietary Aide

Supervising Registered Nurse

Rehabilitation Assistant

Assistant Director of Clinical Services

Physiotherapist

Director of Clinical Services

Podiatry Technician

General Worker (Housekeeping)

Executive Administrative Assistant

Staffing Clerk

Job Opportunities

Contact Information