Supervising Registered Nurse

Apr 8, 2024

POSITION: Supervising RN
RESPONSIBLE TO: Director of Clinical Services

The Supervising RN is accountable to the Director of Clinical Services in the provision of front-line leadership to the nursing and support staff and ensures that the mission, vision and core values, expected behaviors, leadership philosophy, ethics, safety, quality and inter-professional collaboration are integrated within the Home. The Supervising RN is responsible for monitoring the quality outcomes [see Appendix A] as they relate to the care provided by our nursing care partners.

The Supervising RN is accountable and responsible to role model our core values; demonstrate excellence in practice and to provide staff with assistance, support in the delivery of holistic, person-centered care. They must possess excellent communication and interpersonal skills to ensure effective communication with all members of the care team, especially the resident and their family.

Cultural Philosophy:

  • Constructive / Participatory Leadership

Cultural Norms:

  • Achievement based thinking
  • Self-actualized thinking
  • Humanistic – encouraging based thinking.
  • Affiliative based thinking –

Core Values:

  • Compassion Accountability Respect: Excellence Safety:

Key Responsibilities

Implicit in this role is the responsibility for supervising and participating in the day-to-day provision of quality care for all residents. The Supervising RN is responsible to utilize leadership and management skills to identify and solve problems. In supporting our vision of an alive and vibrant community built on meaningful relationships that celebrates and encourages a uniqueness of spirit and character the Supervising RN is responsible for building and developing, for supporting and encouraging the development and continuance of a cohesive, responsive, cooperative care team that maintains a continual focus on a holistic approach to living. As an employee of the RK Mac Donald Nursing Home, the Supervising RN has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of person-centred care, the Supervising RN represents the home in a positive, professional, efficient and confidential manner.

Leadership: accountable to inspire care partners to role model our core values and to coach and build a team that will achieve the vision – “leading care partners to excellence”

  • Excellent attendance
  • Self –educator
  • Ability to host / Chair team meetings
  • Ability to present education sessions on a variety of care related topics
  • Knowledgeable of and monitors compliance with the provincial LTC Facility Program Requirements
  • Responsible for the efficient and effective day to day functioning of all nursing care areas
  • Supports staff and manages the first level of discussion with Incident Reports and care partner / family conflict and addressing resident unmet needs, i.e. behaviors
  • Models our core values creating an atmosphere that empowers staff to contribute to the delivery of high quality care
  • Provides a visible, identifiable presence that invites feedback and discussion
  • Contributes to the delivery of organizational objectives
  • Excellent communication and interpersonal relationships with staff, residents, families and other care providers
  • Enhancing staff satisfaction by creating a challenging and positive work environment

Clinical Care Coordination and Supervision: accountable for the delivery of safe and competent, resident focused care – “be the expert in geriatric nursing”

  • To be familiar with the resident population in order to make safe and appropriate decisions about care plans and care staff assignments
  • Provides safe and competent direct clinical care [e.g. assessments and treatment] to support/direct care delivered by the RN Team Lead / LPN / CCA care partners
  • Monitors resident care plans to ensure they are person-centred and focused on achievable goals and outcomes
  • Provides leadership, education, direction and coordination to staff ensuring safe & effective clinical practices are occurring
  • Enhances the resident experience by performing rounds and building relationships
  • Leads the admission process ensuring that the focus of care is holistic and person rather than medically centered

Human Resources: accountable to maximize employee performance in service to the Mission, Vision & Core Values of the Home – “promoting excellence in care”

  • Monitors skills and competencies of nursing care partners and ensures that the skills are kept current taking appropriate proactive or corrective action when required
  • Conducts annual performance reviews with all staff and assists each staff person in developing goals and action plans specific to their performance review and learning needs
  • Conducts care area staff meetings at least monthly, preferably bi-weekly

Family Relations: accountable for the recognition and inclusion of family as care givers. Responsible for establishing and maintaining compassionate and respectful relationships with family members and recognizing the critical role they continue to play in the lives of those entrusted in our care – “ensuring the resident’s voice is heard”.

  • Maintain open and respectful lines of communication with family by ensuring family is invited and welcomed as a partner in care planning
  • Welcomes and encourages family feedback

Continuous Quality Improvement & Occupational Health and Safety: accountable for the continuous quality improvement and safety initiatives that will make every important aspect of the resident’s experience better. Responsible for ensuring standards of practice, codes of ethics and health and safety are understood and followed – “driving continuous growth creating a safe and healthy environment”

  • Investigates Safety Event and Fall Reports involving residents to ensure corrective strategies are implemented in care planning in an effort to reduce reoccurrences.
  • Participates in implementing and evaluating quality initiatives – see (Appendix) Quality Outcomes
  • Ensures safe work practices are adhered to at all times
  • Ensures staff adherence to infection control practices


The RN Supervisor will have the support of the Director of Clinical in administering their roles and responsibilities as outlined in this job description

Educational Qualifications

  • RN, B.Sc.N. preferred
  • Current registration with CRNNS
  • Certificate in gerontology nursing [or willingness to obtain]
  • Current CPR, WHIMIS ,CPI
  • Certificate in Gentle Persuasive Approach
  • Certificate in P.I.E.C.E.S.

Experience Required

  • Five years nursing experience in Geriatric Nursing
  • Previous supervisory experience an asset

Knowledge & Skills Required

  • Demonstrated flexibility
  • Demonstrated leadership abilities
  • Evidence of the ability to motivate others
  • Strong resident focus and ability to build relationships
  • Commitment to supporting a culture that supports and lives our mission, vision & values
  • Demonstrated self confidence in protecting the rights and well-being of residents as opposed to those of our care partners
  • Demonstrated critical thinking & problem-solving skills
  • Demonstrated commitment to self-learning and continuous professional education
  • Effective and compassionate communication & interpersonal skills
  • Self-confidence in addressing conflict and securing resolution


Competence means the ability to integrate and apply the knowledge, skills and judgement required to practice safely and ethically in a designated role and practice setting.

  • Ongoing professional development and competence is required
  • Maintains an awareness of current trends and issues in gerontological nursing care
  • Identifies, achieves and maintains own professional development needs

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

Approved by: Director of Clinical Services

Safe Work Practices / Responsibilities

The R.K MacDonald Occupational Health and Safety Home Policy establishes employee expectations for working safely.  To achieve these expectations employees at all levels of the organization must adhere to Core Values of Safety and Safety Responsibilities listed below:
  • Commit to working safely.
  • Adhere to Safety Rules.
  • Conduct Inspections.
  • Conduct JTA`S & Develop SWPs.
  • Adhere to SOPs & SWPs.
  • Report Incidents / Hazards.
  • Wear PPE.
  • Apply their training.

We are committed to upholding the Human Rights of all R.K MacDonald employees, including the right of all people to enjoy a physically and psychologically safe work environment; the right of all people to just and favourable terms of employment; and the right of all people to be respected and valued for their differences with equitable opportunities and outcomes in an inclusive environment where all can thrive.