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POSITION: Director, Environmental Services & Food Services
DEPARTMENT: Environmental Services & Food Services
RESPONSIBLE TO: CEO
As a member of the Senior Leadership Team, the Director provides oversite and strategic direction for the Environmental and Food Services Departments. The Director is responsible for the overall management and delivery of the services of the departments in collaboration with the departmental supervisor. Key functions of the position include; infrastructure planning, safe and efficient running of the building and equipment, staffing, I.T. including phone and computers systems, financial responsibility, procurement, professional development and the coordination with Senior’s and Long-Term Care for funding opportunities such as Capital Equipment, Emergency Funding and Capital Renewal Requests, The Director is also an ex-officio member of RK Board committees, as appointed by the Board. In keeping with our Mission, Vision, and Values and our philosophy of Resident Centered Care, the Director is a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient, and confidential manner.
Key Responsibilities
1. Operations Management
Responsible to manage and maintain the facility, equipment and grounds which may include maintenance repairs and any required renovations. Coordinate outside contractors to come on-site to perform any necessary work that maintenance staff are not trained to provide. Plays a key role in the procurement of equipment and supplies for all departments that report to the position. Develops departmental policies and procedures ensuring alignment with the Long-Term Care Program Requirements. Leads the Emergency Plans training process i.e. fire dills, orientation and annual emergency plans education sessions. Advances the preventative maintenance programs on all equipment ensuring maintenance and repairs are performed on a variety of equipment and ensures departmental monthly Hazard and Safety Inspection are completed and corrective measures followed up.
2. Human Resources Management:
Human Resource aspects of this role include interviewing and hiring new employees, working with HR and Finance on new employee onboarding, working with HR to ensure the proper training is provided, leads coaching and/or progressive discipline, efficient scheduling, and working with finance to ensure employee vacations and banked hours are well managed. Attending and contributing in union meetings and collective bargaining sessions, and hosting departmental meetings to communicate with staff.
3. Financial Management:
This role requires well-developed skills in departmental budgeting. Knowledge of contracts, accounts payable / receivables as it pertains to the department for purchase orders and expense coding are key processes in this role. Knowledge of equipment and building assets is necessary in order to work with the senior leadership team on asset management.
Educational Qualifications
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- Preference to candidates with a Bachelor of Business Administration or an acceptable equivalent.
- Certificate or experience working with computerized maintenance systems considered an asset.
- Strong Information Technology / computer skills.
- Knowledgeable of regulations such as building codes, emergency plans and Government permitting, Occupational Health & Safety, and WHIMIS.
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Experience Required
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- Minimum three years experience in a management/supervisory role and managing facility operations
- Proven work experience managing facility operations of a similar size staff / facility.
- Good communication and listening skills and the ability to coach, mentor and provide support to staff
- Proven ability to analyze problems, evaluate evidence and develop solutions.
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