Custodial Care

Apr 8, 2024

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Custodial Care

Scope of Position: The Custodial Care Attendant assists in providing non-nursing observation and supervision. They assist in the creation of a safe environment for residents. As an employee of the RK Mac Donald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Custodial Care Attendant serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Key Responsibilities

  1. To provide safe non-nursing supervision as directed by the Charge Nurse or RN/LPN supervisor
  2. Assisting to settle, redirect assigned resident to and from their own room and between care areas

Skills & Competencies

  1. Capable of managing stressful situations
  2. Ability to foster relationships
  3. Develops and maintains positive working relationships with families and all members of the care team
  4. Ability to handle physically demanding work
  5. Demonstrated excellence in communication skills
  6. Demonstrated excellence in interpersonal skills
  7. Ability to work shift work
  8. Maintains confidentiality

Major Job Functions

  1. Report to the Charge Nurse or RN/LPN supervisor at the beginning and end of your shift
  2. Receives resident specific direction from Nursing staff
  3. Stay with resident at all times. Breaks are to be arranged with the Nursing staff
  4. Offer companionship, physical assistance and continual observation aimed at maintaining safety and preventing injury
  5. Does not provide, participate in, or discuss any direct care related to the resident. Family discussion and/or conversations related to condition or care of the resident are to be redirected to the assigned care provider (CCA or LPN) or Charge Nurse
  6. Provides observation/supervision to their assigned resident only and completes hourly check form
  7. Receive consent from Nursing staff prior to leaving the unit with the resident.
  8. Communicate resident behaviors &/or concerns regularly with Nursing staff
  9. Under the direction of the Charge Nurse or RN/LPN supervisor follows RK MacDonald policies and procedures in relation to the resident’s care plan.
  10. Any documentation related to the resident will only be done on specific instructions of the Charge Nurse or RN/LPN supervisor.
  11. No personal &/or family notes are to be recorded at any time

Education Required

  1. Ability to read and write at grade 10 level
  2. Training/experience caring for persons with dementia &/or challenging behaviors would be an asset
  3. Training in personal safety techniques and basic principles of behavior management would be an asset

Safe Work Practices / Responsibilities

The R.K MacDonald Occupational Health and Safety Home Policy establishes employee expectations for working safely.  To achieve these expectations employees at all levels of the organization must adhere to Core Values of Safety and Safety Responsibilities listed below:
  • Commit to working safely.
  • Adhere to Safety Rules.
  • Conduct Inspections.
  • Conduct JTA`S & Develop SWPs.
  • Adhere to SOPs & SWPs.
  • Report Incidents / Hazards.
  • Wear PPE.
  • Apply their training.

We are committed to upholding the Human Rights of all R.K MacDonald employees, including the right of all people to enjoy a physically and psychologically safe work environment; the right of all people to just and favourable terms of employment; and the right of all people to be respected and valued for their differences with equitable opportunities and outcomes in an inclusive environment where all can thrive.