CEO Update on the R.K. as of March 16, 2020

March 16, 2020 6:00 pm

Good Evening Everyone:

The facility continues to work through the information shared from Department of Health and Wellness (DHW) as well as finalizing many parts of our pandemic plan.

Updates:

Phone System– As you know, our phone system unexpectedly collapsed.  When we ordered replacement equipment, we realized we had a much bigger system issue. New equipment was ordered and is currently being programmed. We have indicated to the provider that we need that equipment on site and functional as soon as possible. We do not expect the technicians on site until the week of march 23, 2020(subject to change).  We understand the difficulty this presents especially now that all visitation to RK MacDonald has been restricted.

CareQ: As you know we have purchased a rapid notification system. The information for residents has been collected and we expect the system to be up and running by end of day Wednesday. This will allow us to notify families more efficiently of changes and where to find updates.

Communicating with your loved one: We had a staff and resident meeting today televised on channel 1885 today. This provides an opportunity for us to reach out to residents in their rooms as well as residents and staff in common areas. We reviewed the current guidelines regarding COVID-19 and the reasons for the visitor restrictions. We were able to discuss some of the interim planning we have in place and the activities we are undertaking to prepare.   We have purchased iPads for each of the care areas to facilitate video conferencing with residents. We are working through the IT pieces and hope to have more information on Tuesday.

Pandemic Planning: RK MacDonald has had a generalized pandemic plan for a number of years; it is a requirement of the LTC Licensing Requirements. We are currently In the process of overlaying the information specific to this virus to the pandemic plan. We received Long Term Care (LTC) Infection Control Guidelines today from DHW. We are doing one on one education with staff regarding infection control measures and staff are also watching educational/instructional videos to ensure everyone is updated on best practice. The staff at RK MacDonald have had this education many times before. This situation is reason for us to do a full staff refresher in advance of any cases of COVID-19 in the facility. We will continue to update the plan and processes as well as prepare for unforeseen circumstance to the very best of our ability. We have an experienced and dedicated staff here and I feel confident in our ability to make sound, practical decisions as scenarios arise. Department of health and Wellness and the Nova Scotia Health Authority are providing excellent and timely information to us. We feel connected to these partners and we are doing our very best to get the information they send out to all of you.

Michelle Thompson

CEO R.K. MacDonald Nursing Home

64 Pleasant St, Antigonish, NS

B2G 1W7

Phone: 902-863-2578 ext 232

Email: mthompson@rkmacdonald.ca

Fax: 902-863-4437