Brianna Armsworthy

RK Family Council Meeting

RK Family Council Meeting

Good afternoon everyone!

The RK Family Council will be hosting a meeting Feb. 6, 2025 at 1:00 pm in the Main Dining Room here at the RK. The guest speaker will be Joanne MacKenzie and she will discuss “How can family enhance the quality of life for their loved one, who is living in long term care?” All family and friends are welcome to attend and I ask that you please consider joining the Family Council… it’s 1-2 hours a month.

For more information on the RK Family Council, please click here.

Thanks everyone,

– Terry, CEO

2024 Resident & Family Satisfaction Survey Results

2024 Resident & Family Satisfaction Survey Results

The Resident and Family Satisfaction Surveys were carried out in November / December of 2024 and are utilized as an annual continuous quality indicator ensuring the voice of the service users (i.e. our Residents and their families) is heard by the service provider (i.e. the Home). Surveys were completed by 17 family members (SDM’s) and 54 residents – where some were completed independently or with the support of Recreation staff.

As a “service provider”, we are always looking for opportunities to secure valuable feedback from our “service users”, our residents, and their families and our challenge is to be open to the feedback, respond to it, and grow!

Very special thanks to everyone that has contributed to our feedback highway…. your insights / experiences are greatly appreciated!

Download the full survey (pdf) here.

2024 Resident & Family Satisfaction Survey Results

Change to Date

The RK Family Council will be hosting its first meeting February 6th, 2025 at 1:00pm in the Main Dining Room here at the RK. The guest speaker will be Joanne MacKenzie and she will discuss “How can family enhance the quality of life for their loved one, who is living in long-term care?” All family and friends are welcome to attend and please consider joining the Family Council. For more information on the RK Family Council, please visit our “About Family Council” section.

2024 Resident & Family Satisfaction Survey Results

How can family enhance the quality of life for their loved one, who is living in long-term care?

The RK Family Council will be hosting its first meeting February 6th, 2025 at 1:00pm in the Main Dining Room here at the RK. The guest speaker will be Joanne MacKenzie and she will discuss “How can family enhance the quality of life for their loved one, who is living in long-term care?” All family and friends are welcome to attend and please consider joining the Family Council. For more information on the RK Family Council, please visit our “About Family Council” section.

On behalf of the RK community, we wish you all the very best in 2025!

Compassion in Action: Enriching the lives of Nova Scotians

Compassion in Action: Enriching the lives of Nova Scotians

This campaign highlights the ongoing commitment of continuing care employees to delivering quality care and promoting the happiness, health and well-being, and independence of their clients. The purpose of this promotional campaign is to increase public awareness and recognition for this important sector and the contributions of its employees.

 

 

The campaign is also about demonstrating that the continuing care sector has become a specialty field of employment for those pursuing a challenging and rewarding career. Employees who provide continuing care experience tremendous personal satisfaction from their constant dedication to delivering the highest standard of care and establishing meaningful relationships with individuals who rely on these important service.

Let’s recognize the many compassionate and dedicated people who work throughout the sector during October.

 

 

2024 Resident & Family Satisfaction Survey Results

Exciting Future for R.K. MacDonald Nursing Home

The Government of Nova Scotia has taken a significant step toward enhancing the quality of life for long-term care residents in Antigonish by committing to developing a new R.K. MacDonald Nursing Home (RK). The new RK will be a state-of-the-art nursing home that meets the current long-term care facility requirements.

Located on a 13-acre lot on Church Street Extension, adjacent to the West River, the new RK will be a beautiful, modern facility with ample parking and lots of green space. Construction is expected to begin in late 2024, with the facility opening in early 2027.
The new home will feature 144 beautiful resident rooms, each equipped with a private bathroom. The space will be easy to navigate and will provide views of nature and easy access to outdoor spaces, including the gardens. It will be a bright, climate-controlled environment designed to accommodate clusters of people living in smaller groups. The facility’s features will ensure an appealing and inviting space that families, volunteers, and community members want to visit.

The current RK Nursing Home has been a vibrant part of the Antigonish community since its opening in 1958. The new facility and location will ensure the RK remains a valuable part of the community while enhancing residents’ ability to live full and abundant lives.

The new RK is a significant milestone for Antigonish, contributing to the region’s continued growth. This development coincides with other exciting projects in the area, including a new active transportation corridor, further expanding the community’s appeal and connectivity.

About the R.K. MacDonald Nursing Home

The R.K. MacDonald Nursing Home provides loving and dignified care to seniors in Antigonish. We empower individuals to live full and abundant lives through our core values of compassion, accountability, respect, excellence, and safety, and we strive to create a vibrant and supportive community.

Contact

Terry MacIntyre, CEO
902-863-2578 ext. 232
Terry.MacIntyre@rkmacdonald.ca

2024 Resident & Family Satisfaction Survey Results

Accounting Clerk

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Accounting Clerk
DEPARTMENT: Finance
RESPONSIBLE TO: Director of Finance

Reporting to the Director of Finance, the Accounting Clerk supports the functions of the Finance Department. As an employee of the RK Mac Donald Nursing Home Corporation every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Accounting Clerk serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.
 

Key Responsibilities:

  1. Understands that the Resident and family are central to all departmental activities, services and decisions
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
  3. Accounts Payable Functions & responsibilities
    • If not submitted, obtain invoices from departments
    • Match invoices from vendors packing slips
    • Once packing slips have been matched, verifies pricing. If incorrect, follow up with signing person
    • Verifies financial information (math) on invoices
    • Record each vendor’s number for submission to ACC/PAC system
    • Enter invoice into ACC/PAC
    • Record total amount for G/L as well as recoverable tax
    • Issues manual cheque as needed
    • When issuing manual cheques recoverable tax will need to be manually calculated and manually entered into ACC/PAC
  1. Payroll function & responsibilities
    • Maintenance accurate ledger of employees in QHR system (new employees, terminations etc.) to QHR
    • Responsible to enter employee changes into payroll system (position, rate, dept etc.)
    • Meet with new employees to ensure the Employee Contract / Notification of Employment pertaining to payroll is accurate and complete (i.e., void cheque, HCN)
    • Time card verification
    • Process payroll
    • Generate pay statements
    • Process EFT
    • Required to place all pay stubs in a sealed envelope and distribute to departments prior to 10 am on bi-weekly payday
    • Issues Records of Employment
    • Bi-weekly, provide Director of Finance with spreadsheet detailing recent changes in employee status including new hires, employees off work, position changes & return to work
  2. Pension/Benefits – in conjunction with Human Resources
    • Ensure benefits deductions in payroll are reconciled with monthly benefits/pension payables
    • Assist Human Resources to manage eligibility and application for benefits & pension enrollment for new employees Facilitate requested changes to benefit coverage, including upon termination and provides information package / meeting with employees contemplating retirement in the absence of Human Resources (i.e., back up role., vacation coverage, etc.).
  3. WCB Claims
    • File online WCB Claim Forms (based on Incident Report) and confirm salary/earnings as required via Online WCB Portal.
  4. Deposit
    • Balance operating cash with receipt book
    • Prepare and conduct bank deposits as needed
    • Manage cash flow for petty cash (Issue petty cash cheque, cash & replenish)
    • Balance safe keeping cask
    • Obtain cheque from accounts receivable, cash to replenish safe keeping level
  5. Membership on RK committees as designated.
  6. In the absence of the Resident Accounts Clerk:
    • Provides assistance with Accounts receivable
    • Issues safe keeping monies to residents
    • Receipt monies coming into operation
    • Issue safe keeping cheques
    • Meet with new families regarding financial matters

Education Required, Training and Experience

  • Graduate from a recognized Business College or Administrative Assistant program with experience in basic accounting and payroll, or willingness to complete education within a determined time frame that includes courses in basic accounting and book keeping or payroll.
  • Experience with accounting and payroll software considered an asset.

Job related Skills & Competencies:

  • Working knowledge of Microsoft Office: Word, Excel, etc. & Outlook
  • Ability to communicate effectively with residents, visitors, and staff.
  • Ability to work appropriately and efficiently with minimal supervision.
  • Ability to maintain confidential integrity around confidential information.
  • Ability to provide accuracy and detail in work performance.
  • Ability to use appropriate and effective judgment.
  • Ability to apply mathematical concepts to problem solving situations.
2024 Resident & Family Satisfaction Survey Results

Executive Administrative Assistant

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Executive Administrative Assistant
DEPARTMENT: Administration
RESPONSIBLE TO: CEO

The Executive Administrative Assistant manages the Front (Main) Office and is the primary point of contact for everyone entering the Home. In keeping with the Resident Centered Philosophy of Care, the Executive Administrative Assistant, as a partner in the provision of care and support of our Residents, represents the Home in a positive, professional, efficient, and confident manner, and serves as a primary source of relative information for all the people this position serves.

The primary purpose of this position is to provide a high standard of quality, professional, confidential, administrative support to the Board of Directors, the CEO, members of the Senior Leadership Team, staff, Secretary/Treasurer of Foundation Board, residents, families and all external visitors and supporting agencies of the Home.    This position requires excellence in office and organizational skills (both analytical and problem solving) to ensure the efficiency of the office and an ability to maintain absolute confidentiality, sound judgment, and professionalism when dealing with sensitive issues associated with the day-day operations of this Long Term Care Home.

Key Responsibilities:

  1. Administrative and Clerical Support
  • Communicates with assigned Senior Leaders (CEO, HR, and Director of Recreation) as required to coordinate and prioritize tasks or assignments, to meet deadlines, and to plan future administrative support needs.
  • Keeps assigned Leaders up to date on changes/ things that affect their departments and anticipates and plans for upcoming events.
  • Schedules appointments, books meetings/& rooms, catering, and other events as needed or anticipates by utilizing Microsoft outlook other processes in place.
  • Prepares, types, modifies and inputs data in various documents using Microsoft office, including: memos, letters, minutes, agendas, forms, spread sheets, brochures, licensing documents, mail merges, minutes, inventory etc.
  • Prepares meeting materials
  • Welcomes and directing visitors, assists residents, answers all incoming phone calls and demonstrates good judgement in the immediately redirecting to voice mail or have the call responded to immediately.
  • Coordinates registration and travel arrangements upon request.
  • Runs errands as needed.
  • Coordinates travel and meeting arrangements, arranges catering as required  in the coordination of special events i.e. Board meetings, social teas,  tours of home, poll stations (elections), sleeping areas for storms, etc.
  • Receives and distributes the Home’s and the Resident’s mail as per guideline, ensures security confidentiality of incoming faxes and circulates, maintains a current Resident Room list Directory, and maintains and assists staff on the equipment in the front office: photocopier, fax, laminating machine, shredder, postage machine and arranges special mail delivery i.e. Purolator requests.
  • Provides clerical support for the R.K. Board., photocopying, typing of letters, policies, minutes, coordinates meetings ensuring quorum, records minutes, coordinates and prepares materials for all meetings, Regular or Annual, and ensures signage of approved minutes and proper historical storage of all Board Correspondence.  Provides support to the Foundation Board, by booking meeting rooms, assist with photocopying, direct donators, and handles and redirects Foundation mail.
  • Applies for renewals and posts for external licences i.e., Hairdressing Salon, Liquor Permit, Kitchen, Elevators, Accreditation, Licensing, etc.
  • Responds to the Senior Care Van Booking Line. Coordinates pick up and transfer with clients and drivers and maintains information for billing purposes.
  • Receives and processes sealed tenders for any projects requiring tender bids.
  • Supports Directors of Clinical and Environmental & Food Services n the absence of Office Administrative Assistant undertaking some general administrative and clerical support tasks that are necessary prior to the return of the OAA.
  1. Office Supplies
  • Maintains, dispenses, and orders office supplies and equipment requests for all Departments through online, phone or in-store pick up.
  • Prepares report for year-end inventory for office supplies and typing of reports for other Depts.
  1. New resident Admissions
  • Chair of Admissions Team
  • Assists with admission of a new Resident, provides tours of the home to family and resident, meets them upon arrival of home, ensures the Admission Checklist is circulated and completed and creates the EMO cards.
  • Circulates a Notification of change form to all Departments, and Pharmacy for admissions and transfers/ discharges.
  1. Committee Participation

Fire & Disaster Planning-.  Performs administrative duties as such: coordinates members for meeting, scribes minutes, types agenda and minutes, updates manuals, call back lists, etc. Responds to the Fire Panel Alarm, when activated when in office and performs duties as outlined in the Emergency Plan Manual

Family Council – Provides an Administrative connection on Family Council and attends meetings upon invitation.  Arranges meeting room and snacks for its members.

  1. File Storage and Retention
  • Maintains a paper and electronic file system for Resident and Administration files or documents. Ensures confidentiality in maintaining a record storage room for all departments by receiving, storing, and ensures secure confidential destruction of all records as per Record Storage Policy.
  1. Business Telephone System (Home)
  • Maintains the business telephone system by updating the system to reflex changes such as: changing or adding a name or extension #, reset a phone for new voice mail setup. Thus, updates and circulate extension lists for the home, updates the website and the automated attendant tree to reflex the same in the phone system.
  1. Home Keys Security
  • Maintains all “house keys” by updating the Key Index and ensures security by following a sign in and out system of all keys.
  1. Other Duties
  • Flexible positive team member that assists in other Departments of the Home as needed.
  • Participates in the care and support of Residents as time permits, i.e. sitting or escorting residents to activities or appointments.
  • Participates on other internal/external committees as designated and performs other duties as required.

Skills &Competencies:

  • Proven capacity to manage sensitive information with the highest degree of integrity, professionalism and confidentiality.
  • Demonstrated exemplary interpersonal and communication (oral, written telephone) skills.
  • Demonstrated ability to clearly write, speak and interact professionally required.
  • Demonstrated ability to work with all levels of Management and Staff, Residents, and families and have good interaction with Business and Community relations.
  • Demonstrated competence to work with minimal supervision.
  • Demonstrated proficiency in composing professional communications, i.e., letters, emails, memos for internal or external use.
  • Demonstrated expertise in the MS Office suite of programs, the Internet and email.
  • Confirmed excellence in ability to prioritize projects, work, and manage the unexpected.
  • Proven effective and efficient organizational abilities, using self-direction and sound judgement to prioritize workload and to coordinate multiple and competing task demands and deadlines.
  • Demonstrated proficiency to work in a fast-paced environment with strong attention to detail.

Educational Qualification:

  • Graduate from a recognized Administrative Assistant/Office Administration program.

Experience Required:

    • Minimum of 2 years’ experience in a Senior Administrative Assistant position.
2024 Resident & Family Satisfaction Survey Results

Care Services Administrative Assistant

POSITION: Care Services Administrative Assistant
DEPARTMENT: Nursing/Environmental/ Food Services (Payroll Purpose “Nursing Dept.)
RESPONSIBLE TO: Directors of Clinical & Environmental & Food Services

The Office Administrative Assistant provides clerical support primarily to the Director and Assistant of Clinical Services, and Director of Environmental & Food Services and at times may be called upon for assistance by other members of the Senior Leadership team for support. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Office Administrative Assistant serves as a positive role model; as a partner in the provision of care and support of our residents, and represents the home in a positive, professional, efficient and confidential manner.

This position requires excellence in office and organizational skills (both analytical and problem solving) to ensure the efficiency of the office and an ability to maintain absolute confidentiality, sound judgment, and professionalism when dealing with sensitive issues associated with the day-day operations of this Long Term Care Home.

Key Responsibilities

1. Administrative and Clerical Support

  • Communicates with assigned Senior Leaders as required to coordinate and prioritize tasks or assignments, to meet deadlines, and to plan future administrative support needs.
  • Keeps assigned Leaders up to date on changes/ things that affect their departments and anticipates and plans for upcoming events.
  • Schedules appointments, books meetings/& rooms, catering, and other events as needed or anticipates by utilizing Microsoft outlook or other processes in place.
  • Prepares, modifies and inputs data in various documents using Microsoft office, including: memos, letters, minutes, agendas, forms, spread sheets, etc.
  • Prepares meeting materials.
  • Assists with the procurement and purchasing of supplies and equipment for the Nursing and Environmental and Food Services Departments following purchasing protocol with necessary quotes and approval of funds.
  • Coordinates Registration and Travel arrangements upon request.
  • Run errands as needed.
  • Maintains electronic and hard copy filing systems and follows policy when it comes to shredding and storage of files.
  • Provides general administrative clerical support including copying, scanning, faxing, mailing, revisions, and distributing documents.
  • Reviews outgoing material for completeness, dates and signatures.
  • Track departmental forms such as purchase orders, supply requisitions.
  • Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
  • Supports the Front Administrative Office in the absence of the Executive Administrative Assistant in assuming general day to day functions such as: answering the Home Business phone, directing visitors, CARE VAN and requests and drivers, copying, supplies, keys, and other administrative tasks that are necessary prior to the return of EAA.
  • Provides passwords for WIFI to staff.
  • Performs other duties as required.

2.Environment/Dietary Support

  • Inputs approved scheduling requests, prepares, prints and circulates the monthly schedules approved by the Director.
  • Inputs bi-weekly scheduling changes, runs verification reports and once signed & approved by Director, forwards report to Finance for processing.
  • In conjunction with either the Director, Dietitian or cooks assists in placing weekly food supply orders via online or phone.

3. Nursing Support

  • Coordinates new Admission Care Conferences with family and care team.
  • Coordinates & labels Blood Requisitions in the Ward clerks.
  • Notifies Placement Office (DOHW) of vacant resident bed and distributes potential new admission packages to Director or Designate.
  • Schedules and notifies resident/family and all care partners for semi-annual multi-disciplinary care conferences.
  • In the absence of Nursing Scheduler or Ward Clerk inputs biweekly changes in Dept. schedules and runs verification reports for payroll with signed approval from Director of Clinical Services or designate.
  • CQI data entry i.e. event reports, falls, SERT team report.
  • Coordinates Student Clinical placements.
  • Coordinates Med Reviews (bi annually).
  • Maintains Wandering Guard Program i.e. ordering supplies, updates list.
  • Coordinates and processes funding requests for Residents with DOHW (i.e. custodial or special needs).
  • Coordinates Annual Influenza Immunizations for residents and staff with Supervising RN.

4.Internal/external committee participation

  • Occupational Health and Safety (JOSH)
  • Resident Council
  • Participates on other committees as required
  • Supports resident care as time permits, i.e. sitting with resident, escorting them to activities, etc.

Skills and Competencies

  • Proven capacity to manage sensitive information with the highest degree of integrity, professionalism and confidentiality.
  • Demonstrated exemplary interpersonal and communication (verbal, written) skills.
  • Demonstrated ability to clearly write, speak and interact professionally required.
  • Demonstrated ability to work with all levels of Management and Staff, Residents, and families and have good interaction with Business and Community relations.
  • Demonstrated competence to work with minimal supervision.
  • Demonstrated proficiency in composing professional communications, i.e., letters, emails, memos for internal or external use.
  • Demonstrated expertise in the MS Office suite of programs, i.e. Word, Data Base management, Presentation, Outlook (email) and internet
  • Confirmed excellence in ability to prioritize projects and work and manage the unexpected.
  • Proven effective and efficient organizational abilities, using self-direction and sound judgement to prioritize workload and to coordinate multiple and competing task demands and deadlines.
  • Demonstrated proficiency to work in a fast paced environment with strong attention to detail.
  • Ability to deal with internal and external customers in a tactful and courteous manner.
  • Ability to devise or adopt office procedures to changing organizational needs.
  • Ability to organize and coordinate functions and tasks, with frequent interruptions.
  • Ability to establish and maintain effective working relationships internally and externally.
  • Well-organized and self-directed.
  • Ability both to take initiative and follow-through.

Educational Qualifications

  • Graduate from a recognized Administrative Assistant/Office Administration Program.

Experience Required

  • Experience in a health care setting preferred

Approved by: CEO for/Director of Clinical & Environmental & Food Services

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

2024 Resident & Family Satisfaction Survey Results

Resident’s Clerk

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Resident’s Clerk
DEPARTMENT: Finance
RESPONSIBLE TO: Director of Finance

Reporting to the Director of Finance, the Resident’s Clerk provides a liaison service between families/residents and the billing and government funding procedures associated with long term care. The Resident’s Clerk provides on-site Resident Trust Account management services to the residents of the RK Mac Donald Nursing Home as well as the financial preparation of invoices, billings, and recording of recoveries associated with Resident accounts. The Resident’s clerk also provides financial support for billings associated with provision of services to the Antigonish Manor. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents.  In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Resident’s Clerk serves as a positive role model; as a partner in the provision of care and support of our Residents; and represents the home in a positive, professional, efficient and confidential manner.

 

Key Responsibilities:

  1. Understands that the Resident and family are central to all departmental activities, services and decisions
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
  3. Accounts receivable
    • Prepare and mail Daily Accommodation Charge billings including recovery of all optional services paid through the Resident Trust account.
    • Tracking all admissions, discharges and deaths.
    • Prepare and mail invoices for contractual services provided to the Antigonish Manor
    • Prepare all respite billings.
    • Prepare all Veterans Affairs Canada billings for Blue Cross payment.
    • Prepare an Resident telephone recovery invoice.
    • Prepare EFT spreadsheet for the Residents and Enriched Housing tenants who pay through monthly withdrawal from their bank accounts.
    • Receipt all money coming in to operating and safekeeping for Residents through various sources such as Resident Daily Accommodation Charge billings, OAS, CPP, Pensions, VAC, GST, etc.
    • Receipt all money coming in to operating for the Home such as Dietary recovery, WCB, Rental Income, Benefits, Eden, Rebates, Enriched Housing, Custodial etc.
    • Track outstanding receivables and follow up on outstanding invoices.
      • Enter invoices for all new policy and respite Residents from the Revenue Journal
      • Code the receipt book and post to the appropriate accounts.
      • Long Term Care Reconciliation reports for DOHW
  1. Resident Trust Account Management
    • Distribute cash to Residents as requested.
    • Assisting Residents with personal spending, if requested (ie ordering flowers, meals etc)
    • Handle various resident payables for services such as Hair care, Care-van, Lawton’s Foot care, life insurance, ambulance and telephone,
    • Manage PUA for grand parented residents and MRI for new policy residents.
    • Post and balance safekeeping trust ledgers. Receipt the CPP, OAS cheques and distribute HST cheques.
  1. New Resident Admission
    • Meet with all new families of Residents prior to admission and explains the billing procedure
    • Set up Lawton’s charge account for each Resident
    • Complete EFT form by obtaining the banking information required,
    • Other forms as necessary such as Consent to Release Tax Payer Information
    • Notify (by fax) Lawton’s, EHS, and Department of Health and Wellness with required admission information
    • Relay information collected during discussion to appropriate sources
  1. Petty Cash
    • Manages distribution of Petty Cash
  1. Other Financial Supports for Residents
    • Income Tax Receipt Preparation for Families of Residents that request them.
    • Other duties as requested such as preparation of Custodial billings.
    • Notify MSI if someone under 65 is admitted so they can be enrolled in the under 65 Pharmacare Program.
    • Manage cigarette and NSLC purchases.
    • If Consent to Release Tax Payer Information is not signed, manage collection of Notice of Assessments and forward to DHW for reassessment
    • Assist families in applying for EHS Ambulance Assistance Fee Program
    • Maintain all residents’ phone numbers and coordinate with Maintenance for hookups and disconnects.
    • Communicate with Aliant as necessary for addition of services and any issues that Maintenance cannot repair.
  2. Membership on committees as designated.
  3. Other clerical duties as assigned.


Education Required, Training and Experience

Graduate from a recognized College business or administrative assistant program that included courses in basic accounting or book keeping

 

Job related Skills & Competencies:

  • Working knowledge of Micro Soft Word and Excel required
  • Ability to communicate effectively with residents, visitors, and staff.
  • Ability to work appropriately and efficiently with minimal supervision.
  • Ability to maintain confidential integrity around confidential information.
  • Ability to provide accuracy and detail in work performance.
  • Ability to use appropriate and effective judgment
  • Ability to apply mathematical concepts to problem solving situations.