Food Services Supervisor

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POSITION: Food Services Supervisor
DEPARTMENT: Environmental Services
RESPONSIBLE TO: Director of Environmental & Food Services

Scope of Position:

Reporting to the Director of Environmental Services/  Food Services the Food Services Supervisor assists the Director in the day-to-day supervision of staff, including assignment of staff and the arranging for replacement when required. Under the direction of the Director, the supervisor co-ordinates and support all relevant activities of Food Services.

As an employee of the RK Mac Donald Nursing Home, he/she has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Supervisor serves as a positive role model; as a partner in the provision of care and support of our residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities:

1. Understands that the Resident and family are central to all departmental activities, services and decisions.
2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values, and philosophy of resident-centered care of the RK MacDonald Nursing Home.
3. To promote and maintain the safety of Residents, staff, and visitors as a strategic priority for the home at all times.
4. Work as a team with other departments in the Home.
5. Attend monthly Department meetings and serve on other committees as required.
6. Assist in training of new staff.
7. Ability to organize and complete assigned workloads.
8. Work under constant interruptions in daily work routines.
9. Knowledge of the safe use of all department equipment.
10. Report necessary repairs to Director.
11. Assist Director in evaluating new equipment and chemical products.
12. Attend and participate in education in-services, workshops, seminars, etc.
13. Familiar with Department Policy and Procedure Manual.
14. Annual in-servicing of WHMIS and Emergency Plan (Fire).
15. Perform other related duties as requested by Director.
16. Assists with payroll and replacements for call-ins.
17. Assist Director with interviewing potential new staff, performance reviews on current staff and disciplinary meetings.
18. Order supplies when required using Purchase Orders (P.O.s).
19. Meet and orientate new staff to the department and home.
20. Perform audits and temperature checks for food, fridges and freezers.
21. Coordinate with vendors and maintenance on any equipment breaks or malfunctions
22. Assist in coding and approving of invoices.
23. Keep all forms updated, WHMIS, supply lists, etc.
24. Listen to family/staff concerns.

Education, Training, And Experience:

Good physical health (physical stamina and mobility including ability to reach, kneel, and bend; ability to lift, push, and pull required load (usually about 30lbs)).

Demonstrated ability to work independently and with others, ability to follow verbal and written instructions, ability to learn the operation of equipment, ability to perform repetitive tasks, and ability to work in a warm congested area.

Grade 12 Education, minimum 2-5 years experience in Food Services Environment in a healthcare facility. Experience in supervision in a healthcare facility preferred but not required.

Food Handler Certification (NS) or willing to obtain.

Experience with HACCP (Hazard Analysis Critical Control Point) or willing to obtain.

Key Competencies:
Attention to detail, customer focus, reliability, listing skills, adaptability, planning and organizing, team work, integrity, honesty, and high energy levels.