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POSITION: Environmental & Food Services Supervisor
DEPARTMENT: Environmental & Food Services
RESPONSIBLE TO: Director of Environmental & Food Services
Scope of Position:
Reporting to the Director of Environmental & Food Services, the Supervisor assists the Director in the day-to-day supervision of staff, including assignment and replacement of staff. The Supervisor coordinates and supports all relevant activities of Environmental & Food Service Departments. The Supervisor provides ongoing support to the Director and acts as a first point of contact for Environmental and Food Services staff. As an employee of the RK Mac Donald Nursing Home, they have a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Supervisor serves as a positive role model; as a partner in the provision of care and support of our residents, and represents the home in a positive, professional, efficient and confidential manner.
Functions And Responsibilities Include, But Are Not Limited To:
- Liaison between Environmental & Food Services Staff and the Director.
- Attends Department meetings and records minutes / shared duty with Admin Assistant.
- Oversees Laundry / Housekeeping, Maintenance and Food Service scheduling.
- Assists with hiring, interviews, and onboarding process.
- Provides first point of contact with new hires in the onboarding process.
- Oversees all scheduled functions in the Main Dining Room as it pertains to Food Services.
- Assigns monthly OH&S Inspection checklists to Environmental & Food Services Staff.
- First report to addressing staff conflict.
- Inventory management-of Departments.
- Conducts Resident housekeeping room audits.
- Purchases supplies for Environmental & Food Services (i.e., coordinates P.O. / or visa purchases, for food, linen, etc.) and assists with reconciliation of any invoice discrepancies to statements with Director and Finance.
- Coordinates resident room changes with Housekeeping Staff, Maintenance and Clinical Services.
- Partners with the IPAC Nurse to oversee both Departments response in an infectious outbreak.
- Oversees linen supplies for all Care Areas.
- Oversees staff meal ticket plan.
- Observe staff performance, coach and reports concerns and or issues to the Director in real time.
- Participates in performance reviews as well as disciplinary meetings.
- Committee participation: Resident council, OH&S, and others as needed.
Education, Training, And Experience:
Grade 12 Education minimum, College Diploma or certificates in Business administration, Office Administration and / or Secretarial are considered assets, 2-5 years experience in housekeeping, laundry, and / or food services in a health care facility setting. Experience in supervision in a health care facility preferred but not required. Experience with Microsoft office Suite, online ordering systems, inventory management preferred.
Demonstrated ability to work independently and with others in a professional and confidential manner, while promoting a safe, positive, and inclusive work environment for all.
Key Competencies:
Attention to detail, resident- and staff-focused, reliability, listing skills, adaptability, planning and organizing, team work, integrity, honest, and high energy levels.
