Utility Worker

Nov 13, 2015

Please note:  This is not a job listing, this is a job description. For current opportunities click here.

POSITION: Utility Worker
DEPARTMENT: Food Services
RESPONSIBLE TO: Director of Food Services

Reporting to the Director of Food Services, the Utility Worker supports the activities required to deliver quality food to the Residents of the Home. As an employee of the RK MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Utility Worker serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

Functions and Responsibilities

  1. Understands that the Resident and family are central to all departmental activities, services and decisions
  2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
  3. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
  4. Cleans and sanitizes dishes and cutlery used by resident, staff, visitors, catering personnel, and the activity department.
  5. Cleans and sanitizes department equipment as delegated by Director of Food Services by using proper cleaning equipment procedures, and cleaning solutions. Follows daily cleaning list.
  6. Keeps dry and cold storage areas neat and tidy by: unpacking and putting orders away promptly/appropriately; breaking down and disposing of empty boxes; following the rules of FIFO, labelling/dating, and the storage of food off the floor.
  7. Carries out heavy lifting (example: milk replenishing and stock duties).
  8. Carries out garbage and recycling removal duties.
  9. Carries out general sanitation and spot cleaning duties.
  10. Performs PM pot sink duty.
  11. Sets up and delivers meal cart to nursing units as directed in job specifications.
  12. Meal service of main dining room residents to include setting the table for dinner meal, assisting in the service of the meal in a pleasant efficient, and courteous manner, clearing of the resident tables and directed sanitation duties in the respective area.
  13. Carries out floor sweeping and washing in the utility room, main kitchen, cafeteria, cold and dry storage. Mops up spills, as required.
  14. Performs night lock up and checklist duty.
  15. Must be familiar with Department Policies and Procedures Manual, WHMIS, and EMO.
  16. Attend annual in services for WHMIS, Fire Safety; re-certify Food Handlers certification and First Aid/CPR, as required.
  17. Perform additional related duties as outlined by the Director of Food Services or delegate

Education, Training and Experience

The work requires reading, speaking, and understanding English. The work requires understanding and following simple work procedures. Work procedures are straightforward and are normally learned from demonstration and on-the-job experience with an experienced co-worker. Minimum education level Grade 12. Must have Food Handlers course or be willing to obtain the same shortly after employment begins and repeated every 5 years.



The work requires placing delivery items in appropriate areas to allow correct inventory records.


The work requires walking and standing, pushing food carts with delivered goods and lifting up to 50 pounds without the help of another person.


Resources and Service: the work requires performing related cleaning and storing tasks under supervision. Errors result in delays in meal service or damage to equipment/food resulting in increased costs.

Safety of self and others: the work involves lifting heavy articles and may result in injury.

Working Conditions

Environment: the work is performed indoors, with exposure to extremes of heat from cooking areas and colds from fridge’s and freezers.

Hazards: the work requires transporting heavy items, cleaning glassware, etc. As a result, frequent exposure to minor and major injuries or infections.


There is no continuing responsibility for the supervision of other employees.

Personal Suitability

The work requires reliability, effective interpersonal relationships, flexibility, good personal hygiene and neatness.