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Continuing Care Assistant Lead (CCA-Lead)

Continuing Care Assistant Lead (CCA-Lead)

POSITION: Continuing Care Assistant Lead (CCA-Lead)
DEPARTMENT: Clinical Services
RESPONSIBLE TO: Continuing Care Assistant Lead (CCA-Lead)

 

Directly reports to the Assistant Director of Clinical Services.  The Continuing Care Assistant Lead is to assist and coordinate direct personal care to residents in accordance with their care plans in order to meet the individual residents’ needs.  Care is to be provided in accordance with objectives and policies of R.K. MacDonald Nursing Home. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Continuing Care Assistant Lead, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

 

FUNCTIONS AND RESPONSIBILITIES:

Assisting with daily coordination of the following duties as part of entire facility:

  • May assist residents with hygiene and daily living activities including bathing, dressing, oral care, skin care, positioning in bed, feeding and transferring.
  • Assist in admission and in-house transfers as directed of the charge nurse.
  • Share in observing changes in resident’s condition and report observations to immediate supervisor.
  • May provide physical assistance to residents in moving and being positioned in bed, getting and out of bed, walking and simple ROM exercises.
  • Perform routine charting when required and provide mentorship and education in documentation.
  • Attend in-service programs and other workshops.
  • Assists in orientation of new CCA employees and follow-up with support from the Assistant Director of Clinical Services.
  • Develop and maintain good public relations with residents, staff and visitors.
  • Be familiar with fire, personnel, EMO policies etc. within the home.
  • Assists Recruitment and Retention by attending job fairs and promoting a positive work culture.
  • Helps with the roll out of specific education.
  • Ensure we maintain proper staffing levels and assists with balancing workload.
  • Helps leadership develop evening and night tasks lists.
  • May be required to come in on evenings and nights to ensure tasks are being performed.
  • Communicates within the team to help problem solve issues as they arise.
  • Other duties as assigned by management.
  • Invoicing of purchase and assists management with pricing of equipment when required
  • Completes year-end inventory.
  • Stocking of all units and oversees the incontinent supplies.
  • Support the RPL program in collaboration with the Assistant Director of Clinical Services.
  • Coordinates with staff Tena products
  • Take every opportunity to broaden his/her knowledge.
  • May be asked to sit on committees when required
  • Other related duties as assigned

 

COMPETENCIES & SKILLS:

  • Ability to work as a team member and foster collaborative relationships
  • Demonstrates commitment to quality improvements initiatives and evidence based practices
  • Demonstrated critical thinking, problem solving, and decision-making skills
  • Ability to organize, prioritize and special attention to accuracy and detail
  • Demonstrated accountability and responsibility.
  • Demonstrated planning, organizational, prioritizing and time management skills
  • Committed to ongoing learning
  • Commitment to promoting a culture that supports safety, ethical practices and organizational health
  • Exemplary work history as demonstrated in current and past employment
  • Physical capabilities to perform the duties of the position

 

QUALIFICATIONS/ EDUCATION

  • Successful completion of an approved Continuing Care Assistant Course
  • Current member of the CCA Registry (Continuing Care Assistant Program – HANS)
  • Minimum of 3 years recent experience in a Long Term Care and/or Community setting
  • Experience with scheduling
  • Experience in facilitating group education
  • Leadership education or equivalent
  • Experience considered an asset
Continuing Care Assistant Lead (CCA-Lead)

Medical Director

POSITION                                       Medical Director
DEPARTMENT:                              Administration
RESPONSIBLE TO:                        CEO through contract with R.K. MacDonald Nursing Home

 

Functions and Responsibilities:

  1. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
  2. Must be familiar with the following documents related to the provision of medical care to residents of Nursing Homes/Homes for the Aged:

    1. the Homes for Special Care Act and the Regulations pertaining to the provision of medical care to residents of Nursing Homes/Homes for the Aged
    2. the policies of the Department of Health and Wellness related to the provision of medical care to residents of Nursing Homes/Homes for the Aged
    3. the by-laws of the Nursing Home and, in accepting the appointment as Medical Director, agrees to comply with the terms of those documents.

  3. Responsible for liaising with the resident’s physicians, and providing advice and consultation at the request of the physician.
  4. Recognizing that the resident’s physician has primary responsibility for the medical care of the resident, the Medical Director is responsible for ensuring that all residents receive an acceptable standard of medical care from their physician.

    Specifically;

    • Where a resident’s physician does not perform in keeping with the expectations of the Nursing Home as outlined in the documents listed above (2a, b, c), it shall be the responsibility of the Medical Director, working with the CEO, to resolve the situation with the physician.
    • Where a resident’s physician has not performed in keeping with the expectations of the Nursing Home as outlined in 2a, b, c, and the Medical Director is unable to resolve the situation with the physician, the Medical Director shall make a recommendation to the CEO that the services of the physician be terminated.
    • The Medical Director shall work with the CEO to ensure that the resident (or where the resident is incompetent, the resident’s legal representative or a designated family member) is consulted before the relationship between the resident and their physician is terminated.
    • The Medical Director shall work with the CEO to ensure that the resident has the services of another physician. In the event that the services of a physician cannot be secured immediately, the Medical Director will provide any necessary medical care to the resident until a physician is confirmed.
  5. Responsible for ensuring residents of the Home have access to medical care at all times.

    Specifically;

    • Where a resident does not have a physician on admission to the Home, the Medical Director shall assist the CEO in ensuring that the services of a physician are secured. In the interim, the Medical Director shall serve as the resident’s attending physician.


  6. Responsible for collaborating with the review and development of medical policies, procedures, and standards for the facility.

    Specifically;

    • The Medical Director shall identify needs in medical policy, procedure and standards for the facility, and initiating the discussion of these needs with the CEO and the Director of Care.
    • Where necessary, the Medical Director shall assist the facility administration and staff with preparation for accreditation by the Canadian Council on Health Services Accreditation.

     

  7. Shall participate in the Home’s quality assurance process.
  8. Shall participate in committee work required by legislation including attendance at meetings where the Medical Director’s membership on the committee is mutually agreed upon by the Medical Director and the facility.
  9. Shall hold meetings when necessary, with the medical staff to discuss topics of interest and concern related to the care of residents of the Nursing Home.
    Continuing Care Assistant Lead (CCA-Lead)

    Director, of Environmental & Food Services

    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    POSITION: Director, Environmental Services & Food Services
    DEPARTMENT: Environmental Services & Food Services
    RESPONSIBLE TO: CEO

    As a member of the Senior Leadership Team, the Director of Environmental & Food Services provides oversight and strategic direction of the Environmental and Food Services Departments. The Director provides a vital link between the Environmental and Food Services department and its personnel and the leadership team. Reporting to the CEO, the Director of Environmental & Food Services is responsible for the overall management and delivery of services of the departments in collaboration with departmental supervisors. The essential functional areas of responsibility include infrastructure planning and coordination as well as providing the direction and supervision for the overall safe and efficient running of the physical building and equipment, program accountability, sanitation, safety and security, equipment use and care, procurement, financial management and record keeping, personnel management and professional development. In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Director of Environmental & Food Services, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

    Key Responsibilities

    1.  Operations Management (50%):
    • Responsible to lead, coordinate, direct, manage, operate, inspect and maintain the plant facility, equipment and grounds , which includes routine daily and periodic maintenance repairs, major repairs, renovations, and construction projects, and where possible, provides maintenance repairs with outside contractor support (i.e. boilers, generators, lifts, kitchen & laundry equipment, wheelchairs etc.).
    • Responsible to lead, coordinate, direct and manage food preparation, central laundry services and housekeeping services in collaboration with supervisors.
    • Ensure compliance with all applicable government inspection processes, policies, standards, requirements and service agreements for maintenance, housekeeping, laundry and kitchen areas of responsibilities.
    • Develop policies and procedures relevant to “Operations” (maintenance, laundry, kitchen and safety; all hazards, safety management system, violence assessment, pandemic etc.) in compliance with regulations for approval by the CEO. Revises as necessary the Fire &Safety Plan and process training, orientation and refreshers as required, orient and train RN duty supervisors on essential operation plan and processes.
    • Playing a key role in the procurement of equipment, supplies, chemicals and contracted vendor services for laundry, kitchen, housekeeping, and maintenance; studying usage reports; monitoring controls & resource usage consumption(BAS/electricity, fuel), increasing efficiency, identifying trends; anticipating needed supplies; approving requisitions and cost allocations, analyzing variances; initiating corrective action; providing CEO with reports, cost data, logs and proposals as requested and negotiate best terms.
    • Liaise with contractors, vendors and other Long Term Care partners on facility related requirements or services.
    • Monitor contractors and care team members to ensure safety protocols are being followed.
    • Plan, initiate, conduct, participate, document and assess monthly evacuations fire drills as required, and revise plan/processes accordingly.
    • Develop preventative maintenance program on all equipment and ensure maintenance and repairs are performed on a variety of equipment.
    • Ensure inspections are completed, documented and signed by the administrator;

    2. Human Resources Management (20%):

    • Lead, direct, and manage all Human Resource aspects for Employees assigned to Maintenance, Laundry and Kitchen (50 staff).
    • Complete probationary appraisals and annual employee performance development plans.
    • Participate in Attendance Support Program.
    • Supervise, evaluate, initiate corrective action and dismiss, if necessary, employees in consultation with the CEO/HR Coordinator.
    • Monitor utilization of personnel through work assignments and payroll schedules, ensuring utilization is optimal within budget to meet quality Resident care and service.
    • Work in accordance with respective collective agreements at the facility to foster good labour management relations.
    • Participate in Labour Relations (Union/Management) discussions in and Collective Bargaining negotiations.
    • Plan and lead regular staff meetings for the departments
    • Coach, mentor, and support to establish and maintain good communication practices within and across functional disciplines within the facility
    • Ensure employees are up to date in Occupational Health & Safety requirements, including WHIMIS, fire safety and emergency evacuation & ensure personal protective equipment is provided and enforced in all areas of responsibility (maintenance, laundry, kitchen and household)
    1. Service Delivery (20%):
    • Act as the “centre of expertise” and key resource to the organization for the area operational services (maintenance, laundry, housekeeping and food preparation)
    • Provide communication between departments to encourage a collaborative community environment.
    • Play a lead role in the orientation of new residents and families to the facility.
    • Communicate with Residents and Family Members addressing Resident and Family issues and concerns as required.
    • Model and foster the development of R.K. MacDonald’s Mission, Vision and Core Values through words and actions
    • Utilize continuous quality improvement principles and evidence based decision making processes to ensure delivery of quality care and service
    • Ensure Quality Management and Risk Management practices are within standard. Address non-compliance issues, engaging functional expertise as required.
    • Meet, or exceed, compliance with the Long Term Care Program Requirements and Building Standard in all aspects of the position.
    1. Financial Management (10%):
    • Effectively oversees the management of the Environmental & Food Services departmental budgets ensuring that the annual budget is not exceeded
    • Coordinate and prepare the annual DOHW capital equipment request
    • Monthly review and analysis of financial data, investigate variances and suggest corrective actions
    • Oversees purchasing, ordering, stock and inventory of departmental supplies and equipment in collaboration with departmental supervisors.
    • Authorizes all departmental expenditures
    • Oversees staffing and schedules to minimize overtime in collaboration with departmental supervisors.
    • Manages bidding/tender process on projects exceeding $10,000
    • Oversight of departmental payroll
    • Actively investigate, promotes and participates in cost saving measures through collaboration with other LTC facilities and participates in provincial joint RFP opportunities with approval of administrator.

    Leadership Competencies Required

    Leading Others

    As demonstrated by the ability to establish focus, to provide motivational support, fostering teamwork, empowering others.

    Managing Change

    As demonstrated by the ability to work with others to coach and mentor them to develop their capabilities.

    Managing Others

    As demonstrated by the ability to work with others to coach and mentor them to develop their capabilities.

    Managing Performance

    As demonstrated by ability to take responsibility for one’s own or one’s employee’s performance by setting clear goals and expectations, tracking progress.

    Communication

     As demonstrated by the ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations and interactions, in writing and to be able to plan and deliver conversations that have an impact and persuade their intended audience.

    Interpersonal Awareness

    As demonstrated by the ability to notice, interpret and anticipate others concerns and feelings and to communicate this awareness empathetically to others.

    Influence Others

    As demonstrated by the ability to gain others’ support for ideas, proposals, objectives, projects and solutions.

    Building Collaborative Relationships

    As demonstrated by the ability to develop, maintain and strengthen partnerships both internal and external to the facility

    Customer Service Orientation Perspective

    As demonstrated by the respectful, positive manner in which one responds to expressed concerns and the strong desire to find resolution and meet people’s needs.

    Information Gathering

    As demonstrated by the ability to identify information needed to clarify a situation and using skillful questioning to draw out information from reluctant sources.

    Thinking Abilities

    Including analytical, forward, conceptual and strategic abilities to enable one to tackle a problem, anticipate implications and consequences, find effective solutions and planning for the future direction of the Home.

    Initiative

    To identify what needs to be done and take action before being asked or the situation requires it.

    Results Oriented

    To enable one to focus on the desired results, sets challenging goals and meeting or exceeding them.

    Thoroughness

    As demonstrated by ensuring that one’s own work, the work of employees and all information collected and shared is complete and accurate. Ensuring that commitments are fulfilled.

    Decisiveness

    As demonstrated by the ability to make difficult decisions in a timely manner

    Self Confidence

    Stress management

    Personal Credibility

    Flexibility

    Position Specific Competencies, Skills & Abilities

    • Safety focused
    • Knowledge of electrical, boiler, plumbing
    • Demonstrate respect for the spirit, dignity and individuality of the Resident
    • Understands, supports and is able to integrate the philosophy of person centered care in to the daily operations of the department
    • Staffing models and scheduling practices
    • Quality improvement Initiatives
    • Risk management theory & practice
    • Consistently acts as a role model
    • Sound understanding of Union Contracts & Negotiations
    • Able to supervise staff including the ability to mentor, coach and empower staff
    • A working knowledge of budgeting
    • Able to work independently and as part of the Leadership Team

    Educational Qualifications

    • Preference to candidates with a 2-year diploma in Civil Engineering Technology (Certified Engineering Technologist (C.E.T.) designation or an acceptable equivalent).
    • Certificate or experience working with computerized maintenance systems.
    • Strong technical abilities with Microsoft programs an asset.
    • Knowledgeable of regulations such as building codes, fire and Dept. of Health and Agriculture requirements, Occupational Health & Safety, and WHIMIS.

    Experience Required

    • Minimum three years experience managing facility operations or construction projects required; proven work experience independently managing facility operations of a similar size or facility with a plant.
    • Minimum three years in a management supervisory role.
    Continuing Care Assistant Lead (CCA-Lead)

    Dietician

    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    POSITION: Dietitian
    DEPARTMENT: Food Services
    RESPONSIBLE TO: Director of Environmental and Food Services

    Reporting to the Director of Environmental and Food Services, the Dietitian will develop, coordinate and evaluate nutritional services for the Home. The Dietitian assists the Director in the day to day management of the Food Services operation and its personnel and provides a vital link between the department and its personnel and the leadership team.  In addition, the Dietitian assists the Director in identifying goals and objectives to further improve the overall scope and efficiency of the Food Services Department and sets the standards for safety, sanitation, and food quality.

    As an employee of the RK Mac Donald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision, Core Values and our philosophy of Resident Centered Care, the Dietitian serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

    Key Responsibilities:

    1. Understands that the Resident and family are central to all departmental activities, services and decisions.
    2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Core Values and philosophy of resident centered care of the RK Mac Donald Nursing Home and professional Standards of Practice and Code of Ethics.
    3. With the Director, plans, organizes, directs, and implements the food service to ensure that the department functions optimally, through the following activities:
      • Completion of departmental payroll in collaboration with Administrative Assistant.
      • Approval of department schedule and schedule changes.
      • Oversees the appropriate purchasing, ordering, and stock and inventory control in collaboration with the Administrative Assistant. Monthly costs are discussed as necessary with the Director.
      • Provide overall supervision of all food services including preparation, delivery and serving of all meals as well as any catering functions in collaboration with cooks.
      • Develops, facilitates and mentors a cooperative team approach in the provision of food services
      • Alerts the Director to performance issues, complaints or concerns by residents or family members. Progressive discipline is the responsibility of the Director, however the Dietitian can act in the Director’s absence working collaboratively with HR and/or CEO.
      • Assists the Director in coaching and mentoring dietary staff.
    1. Replaces the Director in their absence.
    2. Provides overall supervision of Food Services Department and participates in Food Services meetings.
    3. Acts as a liaison between residents, Nursing, and the Food Services Department to best meet the resident’s diet/meal needs. Informs Food Services, Nursing and Recreation Departments of changes as they occur. Updates diet manuals, diet profiles, floor lists, and tray tickets.
    4. With Director, establishes policies for procurement, storage, and preparation of food as recommended by the Department of Health and Infection Control Guidelines.
    5. Establishes regular, soft, and puree menus with the Director to ensure that residents receive a nutritionally adequate diet based on Canada’s Food Guide.
    6. As part of the Dysphagia Team, works with the Occupational Therapist to assess and treat dysphagia, as well as educate staff.
    7. Establishes therapeutic, texture modified, and IMP menus which correspond with the regular menu so that special diets are available to residents as their diagnosis warrants.
    8. Performs initial nutrition assessment on all new admissions within two weeks of admission.
    9. Attends resident care conferences bi-annually (or as they occur) that includes completing a nutrition assessment and making recommendations pertinent to the resident’s nutritional well-being.
    10. Recommends (nutritional) supplementation to residents as required.
    11. Participates in various committees and meetings according to personal interests and/or the Home’s needs. Examples include:  Co Chair -Wellness Committee, Dementia Care Committee, Medical Advisory, Resident Council, Accreditation, etc.
    12. Conduct basic nutrition in-services for staff in relation to special diets, feeding techniques, and hydration.
    13. Responsible for the provision of nutrition care as advised by the principles of “Best Practice for Food, Nutrition, and Dining Services in Long Term care.”
    14. Be familiar with the following R.K. manuals; Fire & Emergency Plans, Departmental Policies and Procedures, WHMIS, Occupational Health and Safety, and other programs in place.
    15. Participates in annual online and onsite in-servicing for WHMIS, Fire and Safety, and Protection of Persons in Care Act, safe lifting and transfer, PHIA and handwashing.
    16. Maintains certification of Food Handling Course, Department of Agriculture and Fisheries (certification is valid for 5 years).
    17. Performs additional duties as assigned.

    Required Education

    • Bachelor’s Degree in Foods and Nutrition from a recognized University.
    • Completion of Dietetic Internship approved by Dietitians of Canada.
    • Member of Nova Scotia Dietetic Association or eligible for membership.

    Required Experience

    • Previous experience in a long term care facility preferred.
    • Supervisory ability preferred.
    • Familiarity with food service operation and equipment would be an asset

    Additional Skills & Abilities Required

    • Excellent written and verbal communication skills
    • Familiarity with computer operation would be an asset

    Working Conditions

    Atmosphere may at times be warm and noisy

    Continuing Care Assistant Lead (CCA-Lead)

    Dietary Aide

    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    POSITION: Food Services Aide (General Worker)
    DEPARTMENT: Food Services
    RESPONSIBLE TO: Food Services Director

    Under the direction of the Food Services Director, the Food Services Aide supports the delivery of quality food services to the Residents of the Home. As an employee of the RK MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents.  In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Food Services Aide serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

    Functions and Responsibilities:

    1. Understands that the Resident and family are central to all departmental activities, services and decisions
    2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
    3. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
    4. Prepare resident trays in an attractive manner and in accordance to dietary orders.
    5. Sets up-delivers meal cart(s) and resident trays to the unit dining areas in accordance to the rules of decentralized dining.
    6. Meal service of the residents: setting the tables for the breakfast, dinner, and supper meals; service of the meal(s) in a pleasant, efficient, and courteous manner; clearing and re-setting of the resident tables; directed sanitation duties in the respective dining areas.
    7. Cleans and sanitizes dishes and cutlery used by residents, staff, visitors, catering personnel and the activity department.
    8. Pot sink duty, as required and directed.
    9. Cleans and sanitizes tables, kitchen equipment, serving line, carts, and counters by: using proper cleaning equipment, procedures, and cleaning solutions. Follows daily cleaning list.
    10. Spot clean/sanitize designated areas of the utility room and main kitchen, as outlined in the job specifications.
    11. Keeps fridges and storage areas tidy and clean by removing all empty boxes and clutter, and disposing of the same in the appropriate manner. Mop up spills, as required.
    12. Daily meal offerings to be posted on menu boards.
    13. Deliver nourishments and supplies to nursing units and place in appropriate fridges and cupboards.
    14. Deliver night lunches to nursing units daily for distribution to residents.
    15. Must be familiar with Departmental Policies and Procedures Manual, WHMIS and EMO.
    16. Attend annual in services for WHMIS, Fire Safety; re-certify Food Handlers certification and Firs Aid/CPR as required.
    17. Perform additional related duties as outlined by Director of Food Services or delegate.

    Education, Training and Experience

    The work requires reading, writing, speaking and understanding English, sound comprehension and judgment. The work requires understanding and following simple work procedures. Work procedures are straight forward and are normally learned from demonstrations and from on-the-job experienced co-workers.  Minimum education level Grade 12.  Must have Food Handlers course or be willing to obtain the same shortly after employment begins and upgrade every 5 years.

    Effort

    Mental:            The work requires portioning and serving meals to residents and staff members.  Making sure residents receive proper diets.

    Physical:         The work requires walking and standing, pushing food carts loaded with food, carrying dishes and trays, cleaning dishes and equipment.  The incumbent is required to lift up to 50 pounds without the assistance of another person.

    Supervision:    The job requires no supervision of staff.

    Personal Suitability

    The work requires reliability, adaptability, effective interpersonal relations, and ability to work under pressure and good personal hygiene and neatness.

    Continuing Care Assistant Lead (CCA-Lead)

    Foot Care Nurse

    POSITION:                                    Foot Care Nurse
    DEPARTMENT:                             Nursing
    RESPONSIBLE/REPORTS TO:    Director of Clinical Services

    Scope of Position:

    Reporting to the Director of Clinical Services, the Foot Care Nurse is responsible for ensuring that the quality of the Foot Care services of our residents compliant with legislation and standards of practice.  Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK MacDonald Nursing Home. The Foot Care Nurse serves as a professional role model as a partner in the provision of care and support of our Residents.

     

    Key Responsibilities:

    • Demonstrates the ability to support the image of the Home and to embrace the changes that enable the homes vision.
    • Demonstrates alignment of values and goals with those of the organization.
    • Demonstrates well-developed communication skills, both verbal and written and is able to communicate effectively at all levels and in a timely manner.
    • Acts with integrity and is accountable for outcomes contributing to the reputation and success of the organization.
    • Promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
    • Promotes excellent service delivery, as it is integral to the reputation and ongoing success of the Home.
    • Awareness and respect for the diversity of our residents and staff.

     

    Duties include but not limited to:

    • Lead and develop foot care services in the home.
    • Regular foot assessment of all residents.
    • Provides best practices of foot care to all residents.
    • Provides opportunities and supports education of CCA’s and other nursing staff.
    • Provides individualized treatment plans for residents including recommendations for Advanced Foot Care.
    • Maintains a thorough and accurate resident health record with each resident.
    • Practice foot care services in collaboration with external foot care practitioners.

      

    Skills &Competencies:

    • Excellent communication, interpersonal and listening skills
    • Excellent attention to detail
    • Excellent organizational skills and the ability to meet to deadlines
    • Demonstrated professional and positive behavior
    • Professional and friendly approach
    • Display a proactive manner, ability to multi task, and adaptability
    • Reliable, with regular and consistent attendance is essential

     

    Educational Qualifications:

    • Valid registration with a provincial nursing College, as a Registered Nurse (RN) or Licensed Practical Nurse (LPN).
    • Advanced foot care nurse training and certification preferred.
    • Experience working in a multidisciplinary team environment or clinical setting an asset.
    • Experience in caring for individuals with diabetes and/or vascular disease, compression therapy an asset.

     

    Experience Required:

    Experience in a health care setting, preferably 2 years previous experience within a Long Term Care or Hospital environment.

    Approved by: Director of Clinical Services
    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    Continuing Care Assistant Lead (CCA-Lead)

    Senior Cook

    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    POSITION: Senior Cook
    DEPARTMENT: Food Services
    RESPONSIBLE TO: Director of Food Services

    Under the direction of the Director of Food Services, the Senior Cook is responsible for the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts and provision of baked goods and other foods. As an employee of the RK Mac Donald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Senior Cook serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

    While all kitchen staff must maintain clean, germ-free work areas, cooks in health care facilities must pay particular attention to the safety of their foods.  Cooks must continuously clean work areas, food and cooking utensils.  Cleaning is performed before, during and after cooking.

    Functions and Responsibilities:

    1. Understands that the Resident and family are central to all departmental activities, services and decisions
    2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
    3. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
    4. Prepares and assists in the preparation of breakfast, dinner, and supper meal items in sufficient quantities to cover the needs of the department as well as baked goods, desserts, sandwiches and salads.
    5. Assists in maintaining sanitation and safe food handling standards.
    6. Prepares and assists in the preparation of food in sufficient quantities to cover the needs of the department by:
      • Requisitioning needed supplies based on established menus and catering requirements in sufficient quantities and sufficiently in advance.
      • Following and ensuring that task lists are completed in a timely manner.
      • Checking to determine what food preparation is required for the next day and ensuring that all items are readily available.
      • Cooking for the Home using a variety of utensils and appliances in accordance with established procedures.
      • Maintaining high standards of food production and portion control.
      • Following standardized recipes as required, unless otherwise specified
      • Formulation of standardized recipes with members of other Home departments regarding any problems or special requests they may have regarding food preparation.
      • Actively controlling food costs by making effective use of leftovers and eliminating waste wherever possible.
      • Reporting any menu changes to the Dietitian or Director of Food Services.
    1. Maintains high sanitation and safe food handling practices by:
      • Temperature of all food items taken and logged for each meal.
      • Checking all cooking equipment in the kitchen areas on a regular basis.
      • Reporting all defective or hazardous equipment and/or conditions.
      • Completing regular cleaning checklists and following up on any problem areas noted.
      • Ensuring equipment used and area is cleaned after use.
    1. Must be familiar with Department Policies and Procedures Manual, WHMIS, and EMO.
    2. Attend and/or update online annual education requirements i.e. WHMIS, Fire Safety, Handwashing, etc. and recertify Food Handlers certification (every 5 yrs.).
    3. Perform additional related duties as assigned by the Director of Food Services or Dietitian.

    Education, Training and Experience

    • Thorough knowledge of institutional food production, safety, and sanitation in food handling.
    • Must be adept at reading, comprehending, and following complex dietary instructions, menus, and recipes.
    • Sound comprehension and judgment, with the understanding of food handling and preparation practices and recipe adjusting.
    • High School Diploma, GED or equivalent.
    • Completion (Certificate) of a formal and practical training in food preparation from a recognized cooking school.
    • 1-3 years practical experience. (Practical Experience in Long Term/Residential Care considered would be an asset)
    • Must have Food Handlers Course.
    • Journeyman papers (e.g. red seal) preferred.

    Effort

    Mental:            The work requires accurate estimation of food needs and conversion of recipes for quantity food production.  The work requires planning of menus, specials and catering functions.  The incumbent must be able to head off potential problems and deal with them effectively.

    Physical:          The work requires continuous walking, standing while preparing, and serving meals.  The incumbent is required to lift up to 50 pounds without the help of another person.

    Responsibility

    Safety of others; the work requires the observation of normal safety precautions in operating stoves and appliances, cooking food and handling equipment and ensuring that those under their supervision do the same.

    Resources and Services: the work requires effective and efficient control of food and associated costs.  Errors in menus, recipes and orders could have a significant effect on resident care.  Errors in inventory could result in unnecessary costs for both the company and the Home.

     

    Working Conditions

    Environment: the work requires prolonged exposure to heat from cooking and serving equipment and occasional exposure to cold temperatures in refrigerators.

    Hazards: the work requires operating stoves, appliances, and handling kitchen tools with a result frequent exposure to minor injuries such as burns, scalds, and cuts.

    Supervision

    There are two Senior Cooks on per day, in the absence of the Director/Dietitian, the assigned Lead Senior Cook position requires supervision of the second Senior Cook on duty and functional supervision of all employees engaged in the food preparation and delivery and ensure the timely replacement of call-ins for shifts for the Food Service Dept. following staffing protocol.

    Personal Suitability

    The work requires reliability, adaptability, effective interpersonal relations, effective leadership, and ability to work under pressure and good personal hygiene and neatness.

    Continuing Care Assistant Lead (CCA-Lead)

    Food Services Aide (General Worker)

    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    POSITION: Food Services Aide (General Worker)
    DEPARTMENT: Food Services
    RESPONSIBLE TO: Director of Food Services

    Under the direction of the Food Services Director, the Food Services Aide supports the delivery of quality food services to the Residents of the Home. As an employee of the RK MacDonald Nursing Home, every person has a responsibility to be involved in providing a stimulating environment for the residents.

    We are committed to upholding the Human Rights of all R.K MacDonald employees, including the right of all people to enjoy a physically and psychologically safe work environment; the right of all people to just and favorable terms of employment; and the right of all people to be respected and valued for their differences with equitable opportunities and outcomes in an inclusive environment where all can thrive.

    In keeping with our Mission, Vision and Values and our philosophy of Resident Centered Care, the Food Services Aide serves as a positive role model; as a partner in the provision of care and support of our Residents, and represents the home in a positive, professional, efficient and confidential manner.

    Functions and Responsibilities

    1. Understands that the Resident and family are central to all departmental activities, services and decisions
    2. Establishes and maintains working relationships and performs all work in keeping with the Mission, Vision, Values and philosophy of resident centered care of the RK Mac Donald Nursing Home
    3. To promote and maintain the safety of residents, staff, and visitors as a strategic priority for the home at all times.
    4. Prepare resident trays in an attractive manner and in accordance to dietary orders.
    5. Sets up-delivers meal cart(s) and resident trays to the unit dining areas in accordance to the rules of decentralized dining.
    6. Meal service of the residents: setting the tables for the breakfast, dinner, and supper meals; service of the meal(s) in a pleasant, efficient, and courteous manner; clearing and re-setting of the resident tables; directed sanitation duties in the respective dining areas.
    7. Cleans and sanitizes dishes and cutlery used by residents, staff, visitors, catering personnel and the activity department.
    8. Pot sink duty, as required and directed.
    9. Cleans and sanitizes tables, kitchen equipment, serving line, carts, and counters by: using proper cleaning equipment, procedures, and cleaning solutions. Follows daily cleaning list.
    10. Spot clean/sanitize designated areas of the utility room and main kitchen, as outlined in the job specifications.
    11. Keeps fridges and storage areas tidy and clean by removing all empty boxes and clutter, and disposing of the same in the appropriate manner. Mop up spills, as required.
    12. Daily meal offerings to be posted on menu boards.
    13. Deliver nourishments and supplies to nursing units and place in appropriate fridges and cupboards.
    14. Deliver night lunches to nursing units daily for distribution to residents.
    15. Must be familiar with Departmental Policies and Procedures Manual, WHMIS and EMO.
    16. Attend annual in services for WHMIS, Fire Safety; re-certify Food Handlers certification and Firs Aid/CPR as required.
    17. Perform additional related duties as outlined by Director of Food Services or delegate.

    Education, Training and Experience

    The work requires reading, writing, speaking and understanding English, sound comprehension and judgment. The work requires understanding and following simple work procedures. Work procedures are straight forward and are normally learned from demonstrations and from on-the-job experienced co-workers. Minimum education level Grade 12. Must have Food Handlers course or be willing to obtain the same shortly after employment begins and upgrade every 5 years.

    Effort

    Mental

    The work requires portioning and serving meals to residents and staff members. Making sure residents receive proper diets.

    Physical

    The work requires walking and standing, pushing food carts loaded with food, carrying dishes and trays, cleaning dishes and equipment. The incumbent is required to lift up to 50 pounds without the assistance of another person.

    Supervision

    The job requires no supervision of staff.

    Personal Suitability

    The work requires reliability, adaptability, effective interpersonal relations, and ability to work under pressure and good personal hygiene and neatness.

    Continuing Care Assistant Lead (CCA-Lead)

    Physiotherapist

    POSITION: Physiotherapist
    DEPARTMENT: Walking Stick Rehabilitation
    RESPONSIBLE TO: Director, Clinical Services

    Reporting to the Director of Clinical Services, the Physiotherapist is responsible for encouraging growth of residents through the provision of programs and services that are in keeping with the philosophy of RK MacDonald Nursing Home and its established policies and procedures. The Physiotherapist will provide programs and services to residents according to established standards and administrative policies. This will involve assessing resident’s needs, and planning, implementing and documenting Physiotherapy services while working as part of a multi-disciplinary team. All services provided are in accordance with residents’ personal choice and preferences with the aim of achieving excellence in the care and well-being of those living in the RK MacDonald community. As an employee of the RK Mac Donald Nursing Home every person has a responsibility to be involved in providing a stimulating environment for the residents. In keeping with our Mission, Vision and Core Values and our philosophy of Resident Centered Care, the Physiotherapist, as a partner in the provision of care and support of our Residents, represents the home in a positive, professional, efficient and confidential manner.

    Key Responsibilities:

    Professional Accountability:

    • Carries out assessments, plan implementation, plan evaluation and education in accordance with RK policies and procedures, the Physiotherapy
    • Code of Ethics, the National Physiotherapy Competency Requirements, and the Physiotherapy Act of NS.
    • Conducts self within legal/ethical/professional obligations and requirements.
    • Performs beyond entry level competencies and within medical directives and delegated medical functions as approved for the practice setting as per the Physiotherapy Act of Nova Scotia.
    • Works as a champion of resident centered care.
    • Respects the individuality, autonomy and confidentiality of the resident and ensures the resident is treated respectfully and uses a person-centred approach involving shared decision making and responsibility with the resident and Substitute Decision Maker.
    • Demonstrates professional integrity and a commitment to the well-being of all residents.
    • Engages in professional development and lifelong learning activities.
    • Orientation of new employees and mentor / preceptor of new and existing employees as appropriate.
    • Acts as a mentor / preceptor for student clinical internships.

    Communication and Collaboration:

    • Establishes and maintains effective communication with residents, relevant others and professional colleagues.
    • Maintains an accurate account of care given through clear, concise, written and verbal communication and evaluates, communicates and documents resident response to care in a timely manner.
    • Develops and maintains information systems to ensure appropriate access to accurate, objective, relevant information about the resident and general Physiotherapy services.
    • Collaborates, partners, and communicates with the individual, family, and external service providers when there is a difference between the care plan and the wants, needs and abilities of the resident.
    • Demonstrates effective collaboration and inter-professional teamwork by consulting and sharing information with other health professionals, family and community organizations in a timely manner, provided resident consent is obtained where required, to ensure comprehensive, safe service delivery.
    • Facilitate admission planning and transitions across the health care continuum, ensuring the resident’s needs are met in appropriate setting.
    • Participation in staff meetings or working group meetings.
    • Participation in and /or leadership of program planning, research, continuous quality improvement initiatives, committees, staff education, safety initiatives, and accreditation as requested.
    • Demonstrates effective verbal and non-verbal communication abilities to prevent adverse events.
    • Communicates effectively in special high-risk situations to ensure the safety of residents.

    Assessment / Treatment / Education:

    • Participates in screening and prioritizing referrals to Physiotherapy to determine the individual’s need for Physiotherapy Services as required.
    • Identifies the resident, based on each unique situation, and identifies the resident’s support system (e.g., family, significant others, caregivers, community, etc.).
    • Consults with the resident on options for service; explains and obtains resident consent. Services at the RK include:
    • Transfer Code and Mobility Assessments
    • Assessment and provision of slings for ceiling / hoyer lifts
    • Provide clinical education to physiotherapy student interns
    • Investigates Fall Events
    • Physiotherapy assessment and treatment of resident health concerns: orthopedic, neurology, geriatric and cardio-respiratory
    • Supervision of delegated physiotherapy treatments
    • Maintenance and recommending of exercise and related physiotherapy equipment
    • Participation in Walking Stick safety / equipment audits
    • Provides annual Safe Lifting and Transferring In-services for CCA staff
    • Advocates with the resident to establish positive first contact, consults on options for service; educates and collaborates to establish/remind resident of previous signing and document consent.
    • Engages with residents to build rapport and the relationship, to clarify values, organize a schedule and places to meet for assessment.
    • Collaborates with resident to identify priorities for assessment and possible expected outcomes.
    • Collaborates with members of the healthcare team and resident to collect, validate and expand assessment data.
    • Documents and communicates pertinent information in a timely and concise manner.
    • Monitors, through assessment data, the ongoing status of the resident.
    • Recognizes changes in physical performance and engagement, functional abilities, and health care needs and adjusts the care plan accordingly.

    Planning:

    • Engages the resident in the goal setting process to identify the resident’s priorities.
    • Engages in critical thinking, analyses and interprets assessment data for the resident, his/her support system and the health care team to identify the resident’s physical performance issues, strengths and weaknesses.
    • Through collaboration with the resident, develops the plan of care based on the analysis of assessment findings, chosen theoretical approaches, clinical best practices, and the resident’s vision for his/her life opportunities.
    • Initiates planning and establishes short- and long-term goals, expected outcomes, a plan of care, and a discharge plan.
    • Applies knowledge of pertinent Physiotherapy and related healthcare research and evidence to care planning; uses current knowledge to justify plan of care.
    • Integrates interdisciplinary and multiagency factors into the care plan.
    • Negotiates and communicates with the resident, his/her support system, the health care team, and service providers when there is a difference between the care plan and the wants, needs and strengths of the resident.

    Implementation:

    • Engages the resident in treatment (either individual or group) by providing interventions with an aim to maximize physical and emotional functioning and minimize barriers that impede social engagement. Implementation of the plan involves promotion of safety, choice, and risk engagement.
    • Interventions may occur in resident’s usual environment and may include one or more of the following: remediation, adaptation, compensation, prevention, health promotion, or education. Interventions typically target the person and environment collectively as these elements are inter-related.
    • Teach and coach residents and families in a flexible and creative manner using accurate and consistent information, which may include the development of educational materials.
    • Plans for timely completion of Physiotherapy intervention and follow-up, as required, to meet resident’s needs.
    • Delegates appropriate tasks / activities to a Rehabilitation Assistant, rehabilitation aide, or other members of the health care team.
    • Supervises Rehabilitation Assistants, and Rehabilitation Aides.

    Evaluation:

    • Evaluates, communicates, and documents expected and unexpected responses to care, to the resident, his/her support system, and the health care team. Evaluates and monitors broad outcomes including healthy living, and reducing hospitalization.
    • In collaboration with the resident, his/her support system and the health care team monitors resident’s response to interventions and modifies/grades treatments and care plans, as indicated.
    • Discusses observations with and makes recommendations to interdisciplinary team and leaders to influence program development/evaluation.
    • Maintains an accurate account of care given through clear, concise, written and verbal communication and evaluates, communicates and documents resident response to care.
    • Continuously engages in critical thinking, and evaluates plan of care and makes revisions to plan as necessary in consultation and collaboration with other members of the health care team, resident, his/her support system.
    • Consults, collaborates, advocates, educates and engages the resident to optimize services.
    • Protects resident and family confidentiality, privacy and creates an overall environment that is safe and secure.
    • Terminates Physiotherapy Services in agreement with clinical best practices, and/or when maximal therapeutic outcomes / functional gains are achieved.

    Other Related Duties:

    • Other duties as assigned by Director of Rehabilitation.

    Inter-professional Competencies:

    • Describes one’s roles and responsibilities and scope of practice clearly to other professionals / residents / family members.
    • Describes overlapping aspects of own professional knowledge and skills with other health professionals and paraprofessionals.
    • Recognizes and respects the role, responsibilities and competence of other professions / paraprofessionals in relation to one’s own.
    • Demonstrates respect and trust to ensure that collaborative relationships are fostered.
    • Practices within own scope of practice, code of ethics, standards and/or clinical guidelines while working within a collaborative resident centered relationship.
    • Works with others to assess, plan, provide and review care to maximize health outcomes for individual residents.
    • Gathers assessment data from all health professionals/paraprofessionals / residents / family involved in care.
    • Demonstrates effective sharing of information and exchanging of ideas.
    • Integrates information from each health professional / paraprofessional / resident / family to develop common resident centered goals.
    • Participates effectively and appropriately in an inter-professional health care team to optimize resident safety.

    Position Specifications

    Certification / Registration / Designation

    • Eligible for registration with the Nova Scotia College of Physiotherapists.
    • Eligible for membership with the Canadian Physiotherapy Association.

    Special Knowledge and Skills:

    • Thorough knowledge of Physiotherapy practice, with an interest in program development and evaluation skills
    • Demonstrated accountability and responsibility.
    • Strong resident focus and ability to build solid resident relationships.
    • Demonstrated collaboration and teamwork skills with the resident at the Centre.
    • Commitment to continuous improvement and innovation.
    • Demonstrated leadership abilities.
    • Demonstrated planning, organization, and time management skills.
    • Commitment to promoting a culture that supports safety, ethical practices and organizational health.
    • Demonstrated good attendance in current and past employment.
    • Exemplary work history as demonstrated in current and past employment.
    • Computer skills (e.g., statistics input, word processing, email, etc.).
    • Annual Cardio-pulmonary Resuscitation certification (BCLS).
    • Physical capabilities to perform the duties of the position.
    • Physiotherapy is a diverse profession and additional courses/education/training in many specialized areas of practice may be required, e.g., stroke rehabilitation, seating, splinting, mental health services, etc.

    Judgement and Initiative:

    • Identifies the need for and coordinates Physiotherapy services to maintain and enhance the physical and social performance and engagement of the resident.
    • Continuously engages in critical thinking, and evaluates plan of care and makes revisions to plan as necessary in consultation and collaboration with the resident, his/her support system and other members of the health care team.
    • Articulates rationale for decisions that are based on clinical best practice, current theory and research
    • Intervenes when standards of practice are violated or not upheld.
    • Refers to appropriate professionals for issues beyond the profession’s scope of practice and the individual’s personal competence.
    • Seeks direction or assistance from other health care professionals as required.

    Type and Level of Supervision Exercised:

    • Delegates appropriate tasks/ activities to a Rehabilitation Assistant, rehabilitation aide, or other members of the health care team.
    • Supervision of Rehabilitation Assistants, and Rehabilitation Aids.
    • Acts as a mentor / preceptor for students.

    Key Relationships:

    • Engages with resident to build rapport and the relationship, clarify values, organize a schedule and places to meet for assessment.
    • Collaborates with resident to identify priorities for assessment and possible expected outcomes.
    • Collaborates and communicates effectively with resident, his/her support system, team member(s) and internal/external resources to implement and coordinate plan of care/services.
    • Collaborates and works consultatively with team members, all levels of management, and other departments and agencies both internal and external to the organization.
    • Engages with Professional Associations.
    • Act as a Communicator, to promote of the profession of Physiotherapy, and the concepts of physical performance, functioning and social engagement.

    Physical Demand

    Physical capabilities to perform the duties of the position, including working in awkward positions; sitting; stretching/reaching; on feet, standing/walking; pulling/pushing; lifting more than 40 lbs.; transferring residents; crouching; and manual dexterity.

    Mental and Visual Demand

    These include but are not limited to:

    • Active listening / counselling / interviewing
    • Clinical reasoning and critical thinking
    • Observation
    • Providing training/instruction to patients/students/families/caregivers
    • Report Writing/documentation
    • Data entry/computer use
    • Health Record review
    • Making presentations
    • Driving

    Working Environment and Unavoidable Hazards:

    Work is inside in resident’s rooms and Physiotherapy spaces

    Safety (resident, worker & workplace)

    Demonstrates good stewardship in the identification, reporting & mitigation of unsafe Acts or conditions

    • Contribute to a culture of resident safety.
    • Work in teams for resident safety.
    • Communicate effectively for resident safety.
    • Manage safety risks.
    • Optimize human and environmental factors.
    • Recognize, respond to and disclose adverse events.

    Professional Qualification / Education / Experience

    • Minimum of 3 years recent experience in a Long Term Care setting and/or Community
    • Bachelor of Science Degree in Physiotherapy or Masters of Science in Physiotherapy Entry Level, from an accredited University.
    • Registered member of the Nova Scotia College of Physiotherapists
    • Safety courses such as, BCLS, CPR, CPI and WHIMIS
    • Current membership with the Canadian Physiotherapy Association with active participation in professional activities preferred
    • Ability to work independently with minimal supervision.
    • Ability to organize, develop and initiate ideas and programs.
    • Commitment to working in an interdisciplinary approach.
    • Demonstrate good communication skills, verbally and in writing.
    • Demonstrated physical ability to perform the duties of the position.
    • Good Attendance and Work Record
    • Alzheimer and Related Dementia course
    • Criminal Records check – including Vulnerable Sector Search

    Approved by: Director of Clinical Services

    Please note:  This is not a job listing, this is a job description. For current opportunities click here.

    Continuing Care Assistant Lead (CCA-Lead)

    Resident Support Worker (RSW)

    POSITION: Resident Support Worker (RSW)
    DEPARTMENT: Clinical Services
    RESPONSIBLE TO: Director of Clinical Services

    The Resident Support Worker is an important role in supporting the needs of residents in the Home. Working collaboratively with the CCA’s to support the activities of daily living, while supporting residents’ physical and emotional needs. The RSW is responsible to the Team Lead RN or LPN in the Care Area. They are assigned to work throughout the home and provide extra support to the care area they are working in. The RSW is a team player, who is resident centered in their role. They are adaptable to changes of environment and needs that arise during the day. A good work ethic, initiative, and ability to meet the physical demands in a fast pace environment is essential in this role.

     

    Functions and Responsibilities:

    • Answer call bells
    • Assist with mealtimes
    • Assist residents with eating and drinking
    • Assist with setting up and cleaning up from meals
    • Bed making
    • Spotting resident transfers
    • Tidying bedrooms-sweep/mop floors
    • Assist residents to and from activities
    • To promote and maintain the safety of residents, staff, and visitors at all times
    • Regular check ins with residents
    • Review Life Plans in residents charts
    • Support residents with activities or needs
    • Kitchen and dishes clean up
    • Laundry in the Cottages
    • Restock rooms/carts etc
    • Tidy up dirty utility room (laundry carts, garbage etc.)
    • Duties as assigned by the Team Lead RN or LPN
     

    Training Provided on Site

    • General Orientation
    • Resident Safe Lifting and Handling Training
    • Assistance with Dining Training
    • Heimlich Maneuver Training
    • Gentle Persuasive Approach
     

    Position Specific Competencies

    • All interactions, care delivery and presentation of self to others is congruent with the Mission, Vision and Core Values (Compassion, Accountability, Respect, Excellence and Safety)
    • Role modelling our core values at all times
    • Resident Centred philosophy of care
    • Strong professional communication skills
    • Self- awareness
    • Participates well in a team
    • Contributes to a positive environment
    • Adaptable and Flexible
    • Self driven: shows initiative
    • Contributes to a culture of safety
    • Professional Presence
     

    Education/Experience:

    • Grade 12 Completion
    • Diploma in social services, human services considered an asset
    • Experience working on long term care, or with seniors considered an asset
    • Experience working in customer service / hospitality considered an asset